Stop Banco Santander Puerto Rico Phone Harassment

Resources for resolving common issues with Banco Santander Puerto Rico products and services

You can reduce the number of unwanted calls from Banco Santander Puerto Rico you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Banco Santander Puerto Rico Consumer Complaints


Banco Santander Puerto Rico Bank account or service using a debit or atm card

December 26, 2016 - - in - is abusing elderly clients who use their customer service because they believe the states of our nation are unrecognizable and those of us whose accounts are compromised, they will never deal with ones complaint because they feel - is a foreign country....

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Banco Santander Puerto Rico Mortgage loan modification,collection,foreclosure

September 27, 2016 - -/-/2015 I start a Loss Mitigation process with Banco Santander in Puerto Rico. This process Get complicated because of a Health condition that happen To me and after that My divorce. I keep contacting and providing a complete package For Loss Mitigation throught a representative while I was sick and thereafter contacting The Bank. This week a person from The court leave a Foreclousure note with My neighbors violating My privacy rights, and they, My neighbors turned that To me when I Came back Home How is that possible, that I asked For Help and now what THEY did was " spread My confident...

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Banco Santander Puerto Rico Credit card billing disputes

September 20, 2016 - I have been trying to dispute this account on my credit report for months and have not heard back. I have sent numberous dispute letters to the credit bureaus and to Santander. They are failing to delete this account from my credit report because it is actually reporting twice on my credit report which is a violation of the FCRA. I have contacted an FCRA attorney who said I can sue for this but wanted to see if you could remove it to save us - the trouble....

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Banco Santander Puerto Rico Bank account or service deposits and withdrawals

September 15, 2016 - The bank deducted from my account a daily charge of $5.00 without my consent because supposedly it was in overdraft. I was not informed of this new policy from the bank and today -/-/16 I closed my account with Banco Santander....

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Banco Santander Puerto Rico Debt collection improper contact or sharing of info talked to a third party about my debt

June 12, 2016 - - -. On - -, 2016 Banco Santander forwarded a letter to me advising me of a second notice of payment. This letter was given to my son by a neighbor which we do not know, because it was placed in their mailbox incorrectly. The issue is that Banco Santander violated my privacy by providing in clear view inside the address window my full name, address, the reference being a personal loan, including my account number, the total amount due for the loan, and that it was a second notice. This violated my rights by a financial institution by providing in open view private information t...

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Banco Santander Puerto Rico Bank account or service account opening, closing, or management

February 20, 2016 - I have been charge $0.00 during a period of five months for a service I did n't activate or even require and which was activated with my consent, even after calling to deactivate the service the service has been charge twice after the first call to deactivate it. ...

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Banco Santander Puerto Rico Mortgage loan servicing, payments, escrow account

June 10, 2015 - My complain is against the Banco Santander of - -, Puerto Rico. The Bank made a mistake in their systems and sent incorrect information to the credit bureau 's agencies, -, -, - and -. Since - - 2004 I have a mortgage loan with Banco Santander from which I was and I 'm the primary loan owner. All my credit history was reflected in my credit reports for the past eleven years until a recently. A change was made in the mortgage loan account to remove my ex-husband from the account ( as agreed on the divorce settlements and court ). Apparently '', a mistake was made by the...

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Banco Santander Puerto Rico Credit card billing disputes

April 29, 2015 - I had a credit card with Banco Santander - - which I did n't use for many years, so the balance was -. They collect an annual charge of $45.00 and maybe that 's ok. but suddenly they started to charge late fees and other fees up to $90.00 I tried to negotiate with them opening a claim but they declined turn down and charge off the account for just $90.00. Practices like that are really abusive. ...

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Banco Santander Puerto Rico Mortgage loan modification,collection,foreclosure

April 4, 2015 - My father was a - Veteran. He purchased a home using a FHA loan in -/-/-. In -/-/- he passed away. None of the heirs are in a good enough financial position to assume the loan. I am the youngest son and I am actually living in the house right now but I am unemployed and do not qualify for a loss mitigation program. The house was put up for sale with no success. My father 's sister ( my aunt ) was interested in buying the house through the short sale program but I am told relatives do not qualify for this program. I find this rule discriminates against the relatives because it esse...

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