Review and analysis of over 47 Other (I.E. Phone, Health Club, Etc.) complaints against ProCollect, Inc
ProCollect, Inc consumers have reported over 47 official complaints related to Other (i.e. phone, health club, etc.). Out of the 47 consumer complaints against ProCollect, Inc, 36% were disputed by the consumer (i.e. the consumer was not happy with how ProCollect, Inc responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ProCollect, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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ProCollect, Inc Debt collection false statements or representation attempted to collect wrong amount April 13, 2017 - In 2014, my husband and I lived in an apartment complex for a few months personal issues happened where we had to leave. Almost 3 years later we decided to get a credit report for personal reasons and noticed an extremely large debt with a debt collector. Within the years they did not notify us what so ever. Last month we reached out to them and they provided us " verbally '' a list of things we supposedly owed when I asked if they could work with us they said no. We were not going to pay such an amount with no proof of this debt, no notification of debt, and the fact that it has been years an... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt April 10, 2017 - On -/-/-, I received a notice from ProCollect stating that they were contacting me about an alleged debt that I had with -. I immediately responded to the notice in writing, officially contesting that I had a balance owed to this community. I also requested the following items from ProCollect to verify the alleged debt : A copy of the original lease, signed by me, a copy of the entire pay history of the account, and also a detailed explanation of the charges that constitute the $1400.00 alleged debt they are trying to collect. I did not receive any response from ProCollect with the r... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine March 22, 2017 - Procollect.Inc contacted me two years ago to collect the debt that I did not owe. After receiving the evidence of the debt I found that the debt is owed to other person and I let Procollect to know that, but they kept trying to collect it from me. Finally it was disputed in - 2016 by the credit bureau, -, after I provided evidences to them. I got a letter from Procollect again about the same debt they tried to collect from me until last year, which I did not owe. I would like to remove this debt from my credit report and hope this will not happen again.... |
ProCollect, Inc Debt collection disclosure verification of debt right to dispute notice not received March 15, 2017 - I am filing a complaint because Pro Collect Inc. is not licensed to collect debt in my state ( Texas ).... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt March 7, 2017 - We moved out of our apartment in -. We left the apartment immaculate, even cleaning behind the oven and vacuuming our way out of the apartment. Several weeks later the apartment management presented us with a bill for "repairs" that was full of mistakes and most of the items included were false and/or in violation of the Texas Property Code. In other words, almost all the charges were for things we either didn't owe or were for things that they could not charge for by law. We attempted to resolve with the apartment management, but they refused to remove the wrong / illegal items. Instead... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt March 7, 2017 - We moved out of our apartment in -. We left the apartment immaculate, even cleaning behind the oven and vacuuming our way out of the apartment. Several weeks later the apartment management presented us with a bill for " repairs '' that was full of mistakes and most of the items included were false and/or in violation of the Texas Property Code. In other words, almost all the charges were for things we either did n't owe or were for things that they could not charge for by law. We attempted to resolve with the apartment management, but they refused to remove the wrong / illegal items. In... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine February 17, 2017 - Collection company continues to report an account they can not legally verify. They are asking me to prove the account when they have no legitimate documentation for the account to collect on.... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine February 17, 2017 - I was enlisted in the - in -, someone put my name on an apartment lease in -. The original creditor shows no rental history for me, I sent that verification along with the verification that I was - at the time this " lease '' that nobody has a record of was initiated. Yet the collector still will not remove it from my credit and this is keeping me from renting an apartment.... |
ProCollect, Inc Debt collection improper contact or sharing of info contacted me after i asked not to February 9, 2017 - Procollect has again sent a letter to our house regarding our son 's debt issue. They have been notified repeatedly that our son does not live with us. Yet, a letter arrived today again. A complaint was previously filed with your agency about this same account. In the letter that I now have in hand, Procollect is offering a settlement of 50 % of the debt and deletion of the issue from my credit report. The previous case I filed with you dealt with the fact that Procollect put this debt on MY credit report rather than my son 's. If this is on my credit report again, I will take additional steps... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid January 19, 2017 - On Friday - - 2017 I reached out to Pro Collect debt collection agency to pay off a - debt that was showing on my account. Prior to this I was applying for an apartment however upon submitting the application I was instantly denied due to have - broken leases. When I first reached out to Pro Collect they informed me that I had - accounts in collections one for the - which was $1000.00 and one for the - for $500.00. So when I contacted Pro Collect on - - 2017 I clearly informed the representative that I was only going to pay the $500.00 plus $7.00 fee to proce... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine January 15, 2017 - This company is harassing me on the phone and sending me collection letters threatening to put this on my credit report but I do not own this debt.... |
ProCollect, Inc Debt collection disclosure verification of debt right to dispute notice not received January 14, 2017 - I moved in - - apartment in - and I ended up moving - - and I never renewed my lease. I let the office know that I was n't renewing my lease I moved out on the - of -.... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine January 5, 2017 - Ive contacted this company NUMEROUS times over the past several months as well as - recently as of -/-/- with no response or resolution still and it 's almost a year now to dispute this account. Ive requested for them to send me SIGNATURE verification that I signed for this proclaimed debt on NUMEROUS times. I did finally receive paperwork bearing back in -/-/- signature HOWEVER as FTC laws state Your company AGAIN did not furnish the credit bureaus with the required disclosure, within the period required by law. You are required by federal law to place a " notice of dispute '' on... |
ProCollect, Inc Debt collection disclosure verification of debt not disclosed as an attempt to collect November 21, 2016 - I mailed a certified letter to this company asking to provide my signature showing I applied for services. I received a copy of the contract terms back but 30 days letter this had not been updated on my credit report as verified so I mailed another letter stating that since this was NOT reported it had to be removed. I never received any info and it has been about 6 months and it 's still showing on my credit report after many many more letters that followed.... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy November 10, 2016 - While my bankruptcy is not discharged yet, my attorney has provided ProCollect with letters stating that the information they are showing on my credit report is incorrect and needs to be removed yet it is still showing. I recently contacted them personally and was told by - that while they show it is in bankruptcy status on their side, it is still showing on my credit because I keep disputing it. I find this odd since I have disputed other items to credit reporting agencies and they were removed. I also never received any sort of letter from them with my rights.... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine November 3, 2016 - I was n't living on campus at the time nor did I resign a lease to stay there during the time expressed on the fraudulent lease the manager signed my name there are numerous complaints of illegal activities in their office and its student housing they should be shut down because there are hundreds of students they have taken advantage of which is why I moved to begin with... |
ProCollect, Inc Debt collection communication tactics used obscene/profane/abusive language October 28, 2016 - I called to try to settled a debt collection with the agency. The first lady name was - -. She was extremely rude and would not let me make a payment. She talked down to me, had an attitude, talked over me while I was asking questions, and she also hung up in my faced. I called a second time and asked to speak to someone else. The - lady was even more rude and had an attitude and also hung up in my face. I ended up calling a total of 7 times and still received horrible service and still did not get to make a payment. They would not give me a new agent to handle my account and basicall... |
ProCollect, Inc Debt collection false statements or representation attempted to collect wrong amount October 13, 2016 - - - - submitted a Move Out Statement of charges upon vacating a leased property. The amount was disputed on -/-/16 and the Property Manager responded that she would investigate and follow up. I sent another message on -/-/16 and did not receive any response. On -/-/16, I received a call from ProCollect Collections due to the outstanding debt amount. The initial dispute was never resolved before the property owner sent to collections.... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine September 20, 2016 - The company has contacted me repeatedly to attempt to collect a debt that I do not owe. I tried to reason with these people and they continued to lie and harass me. The rental application ( which I can submit ) specifically states that unless you pay the application fee, your application would not be processed. No application = no deposit and no hold on a unit. However, after I relayed this information to ProCollect, they yelled at me and accused me of not paying my bills. I requested that they no longer contact me until they send me proof of the bill and they did neither. I am still awaiting ... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid September 14, 2016 - Pro Collect is trying to collect on a debt that does not exist. After moving from The - Apartments I moved in good standings and received the deposit back. I have explained this numerous times and they will not even look into it. Customer service is very rude and demanding payment.... |
ProCollect, Inc Debt collection improper contact or sharing of info talked to a third party about my debt September 8, 2016 - The company reported an unsubstantiated debt to credit reporting agencies which adversely impacted both my credit and a financing application giving rise to damages of higher interest rates. The company failed to properly substantiate their clients claim of a debt owed. I in fact do not owe their client anything ; their client owes me several hundred dollars.... |
ProCollect, Inc Debt collection disclosure verification of debt right to dispute notice not received September 7, 2016 - I have disputed the debt with Procollection over 6 times. I have not received a response from them. I have provided the necessary fraud forms but I have not received any reply... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt September 6, 2016 - I was given two days to leave an apartment complex only owing a couple hundreds dollars and now it is listed on my credit file for $ -. This is crazy, I requested the apartment complex give me a break down and nothing ever was received. I was more than willing to pay what I owed which was a couple hundred dollars. Please help... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine September 2, 2016 - I have filed disputes against a debt on my - credit report. I have spoken to the original creditor, and I have spoken to the debt collector. Both have stated that they do not have me in their records. Both have verified that my name and social does not match, and that it is a mistake. Neither are willing to provide a letter reflecting that. Both assure me that filing a dispute with - would fix the problem, but I have done this twice and no deletion. - has told me that upon investigation, The collections agancy, has replied that the debt is indeed mine. I have never lived in that apart... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine August 29, 2016 - Procollect Inc has listed our son 's debt on my husband 's credit report. I called to inform them of their error, and the representative was very brusk and constantly interrupted me. Further, Procollect continues to send notices to our address rather than our son 's. Lastly, our son is mentally impaired and under the care of the Texas - agency. He has no means to pay this debt. I have informed Procollect of this both by phone and in writing but they persist. The rep 's response today was unacceptable behavior so I 've decided to post this complaint. Please help to get this resolved. Thank y... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt August 29, 2016 - I vacated " - '' before the lease expired. I gave 60 days written notice as requested. When I received the final bill from them, they charged me $1100.00 for improper notice. They also charged me $200.00 for final water bills. I was current with rent and water at move out. My water bill never exceeded $35.00 per month and I hand carried the 60 day signed notice to the apartment manager. I have a copy of this notice. I requested copies of the " final '' water bill and disputed the improper notice charge. No proof or copies of the water bill were ever sent to me and no reply was sent ab... |
ProCollect, Inc Debt collection communication tactics frequent or repeated calls August 26, 2016 - The company procollect was given my account after my duagjter moved out of an apartment complex in which I was guarantor, the charges were way more that anyone would ever pay for simple bathroom and kitchen cleaning for a stove to be cleaned that never even worked the entire time she was there, carpet repair when there was no carpet even in the apartment, I tried to explain my situation and that I would pay for reasonable charges but they do n't care about the principle or my innocence, they insist that I pay the - dollars in full. I have called several times year to procollect and the apar... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt August 24, 2016 - I am disputing this item and would like proper validation as these charges are not accurate. I 'm requesting full validation... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid July 22, 2016 - I got sued by my landlord for electricity bills and the matter got settled and fully paid. Several months later a company called - which is based in Texas and provides the service of splitting electricity bills among roommates, that company filled for collections of an electricity bill. The company does not have ownership of that account nor did they ever pay the electricity bill nor is it within their services. Whenever a bill is not paid, it is forwarded to the landlord who in turn collects their debt since they are the ones who actually pay the city for electricity Bills. The claim is ... |
ProCollect, Inc Debt collection disclosure verification of debt right to dispute notice not received July 22, 2016 - My previous apartment complex used falsed dates in an attempt to collect money that i did not owe. The complex filled out a statement with the managers signature and date saying i did not owe them anything and then filed for collection 7 months later. I knew nothing about a debt until i received a letter in the mail in - of this year. I was told by the collection agency that if i faxed over the paper from the apartment manger saying that i did not owe when we moved out then they would use that to dispute the said debt. After doing what was asked, they repeatedly said they didnt recieve it a... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt July 21, 2016 - In - 2016 I reviewed my credit report and noticed an account from Procollect , Inc that I did not recall or recognized. They claim that I owe them $1900.00. Therefore I sent a validation letter on - -, 2016 requesting additional information on the account they claim I owe them. On - -, 2016 I received a response from Procollect, Inc. however they did not provide payment information, actual balance and date of delinquency.... |
ProCollect, Inc Debt collection false statements or representation attempted to collect wrong amount July 18, 2016 - Amount due is zero. Rental apartment lease was ended legally per Texas Property Code -. I moved out of the apartment while still paying rent so new occupant selected by apartments could move in. Advised collection agency, ProCollect : 1 ) lease was ended legally, and 2 ) this is an attempt to collect double rent for the same apartment, which is also illegal in Texas. They refuse to remove the information from my credit bureau reports, which almost made me a homeless - veteran and now prevents me from relocating to most other rentals.... |
ProCollect, Inc Debt collection communication tactics used obscene/profane/abusive language July 7, 2016 - This man was talking over me and I was asking for general information about the debt that he is trying to collect. - - from ProCollect... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid June 20, 2016 - i had a balance after moving from an apartment complex, i paid the balance off six months later prior to moving to another apartment complex but for some reason this company is trying to collect on a debt that has already been paid to the original creditor ... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine June 16, 2016 - I got a phone call from Procollect Inc in - - about a debt that I did not know. This debt is based on the leasing contract of the apartment that I have never lived. I thought it was scam and ignore it. But I got a mail from this company in - -. After checking my credit record, I found that it was appeared in my credit record in - -. I requested Procollect Inc to send the proof showing I owed this debt in - -. They sent a leasing contract between DTN management and the person who had a similar first name and same last name, and went to the same University to me. Howeve... |
ProCollect, Inc Debt collection disclosure verification of debt right to dispute notice not received June 13, 2016 - Pro Collect listed fees as debt for an apartment that was vacated. This apartment complex was paid in full at the time of the lease termination. We have repeatedly advised them that this debt is incorrect and we have been provided no right to dispute nor have we been provided with the original debtor 's information, which we need becuase they sold the complex. We have receipts showing where the debt was paid and Pro collect will not provide us with any information so we can dispute. The manager refused to send me a copy of the notice stating he already sent it once to the wrong address and he ... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine June 3, 2016 - A collection from my former place of residence has been placed with ProCollect. I have a Police Report as well as copies of stolen payment that were provided to ProCollect via regular mail and email to the representative that has continued to call my cell phone and try and contact me wanting payment for a debt that is invalid and they refuse to provide documentation for. A copy of a police report, as well as copies of the stolen - - payments, were mailed to this company. After being told by a - - that this documentation was not received and I should email it, I did that as well. G... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid June 2, 2016 - Pro Collect Inc. sent me a memo stating they would accept % - paid of the debit and close the account. After speaking with them over the telephone and confirming i was inform that they would report the account settlement as soon as possible. This did not happen, the account is still open and only reflects that i paid half when in fact the account should be reported closed and paid in full. ... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt May 26, 2016 - This agency is stating I owe money which is past due. I full filled my lease, gave proper notice, and turned in the keys and was informed everything is great. Now I owe. This is not right and I need help. ... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid May 18, 2016 - This company continued to attempt to collect on a move out fee that was paid prior to being submitted into collections. After sending proof that the debt was not owed they still attempted to collect and refused to remove the collection from my credit. This caused an issue due to me attempting to put through a house loan at the time. According to their online reviews this is not the first time they have attempted to wrongfully collect a debt. ... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine February 4, 2016 - This is a deb for the person named " - - '', but my name is " - - ''. Somehow they put this debt to my social security number. I never lived in that apartment that generated the debt. Called the debt collect within 30 days of receiving the debt in 2014, but they were very rude. ... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt January 11, 2016 - This is on my credit report but I never received any information on it ... |
ProCollect, Inc Debt collection disclosure verification of debt not disclosed as an attempt to collect January 7, 2016 - In - 2015 we left our apartment in - as our lease has ended. Before our last day the property management requested for a new mailing address in case they needed to contact us so I provided our new home/mailing address in -, MD. Months have passed and I received a refund check from the apartment amounting to $20.00. In - 2015, my nephew, who was also on the lease, found out that there was a derogatory report from - - amounting to over $500.00, I checked my credit report and I had it too, my friend, who was on the lease, had it too. We found out that it was from - - A... |
ProCollect, Inc Debt collection disclosure verification of debt not given enough info to verify debt January 5, 2016 - a couple of days before -/-/2015, I rceived a phone call by someone asking me to pay a debt for an unrecognised source. I asked them to send me the information to my house and provided the home address. They said they will send it to the collection agency. I said I am ok with that since I have no idea what they were talking about. Today I received the letter and it is by ProCollect Incorporated in -, Texas. I called the number they provided but one operator answers and forwarded me to no answer. The name of the creditor is - - -. I never lived in these apartments. As I saw and re... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine December 30, 2015 - I discovered this collection item in my credit report in - 2015. I contacted ProCollect in writing to request validation. Their response was to send me a computer screen shot of a move-out summary for an apartment complex that did not contain enough information for me to determine if I am responsible for this alleged debt. I do n't recognize any of the information. In - 2015 I again requested, in writing, additional information. I did not receive any response. I have requested for the credit bureaus to investigate this item as I still do not believe I am responsible. ProCollect continues... |
ProCollect, Inc Debt collection communication tactics frequent or repeated calls December 16, 2015 - Company in question : ProCollect Inc, -. - - -, T- - - : ( - ) - I have been called continuously to provide credit/debit card information. I have been making payments through money orders and -. This company had tried to collect a debt that I owe to an apartment complex. When first contacted about the debt by - - ext. -, i was immediately asked to provide debit/credit card information to make payments on the amount owed. After I declined to provided said information, it was agreed upon that I would be able to make payments via money order or -. On - -... |
ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt was paid December 8, 2015 - I paid debt in full to - in - 2014. I asked to make sure, was there any paperwork or anything I needed to sign, etc. To finalize everything. She said no. I went on my way and was never contacted about a " debt '' until about two months ago when I filed a dispute after realizing it was, for some reason, on my acct as a debt. I have contacted the current apartment manager, - -, who says they have misplaced my records and they never got filed but that she knows I paid it. I have filed dispute with the company and it has been denied ... |