ProCollect, Inc Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

ProCollect, Inc Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Texas

Pro Collect listed fees as debt for an apartment that was vacated. This apartment complex was paid in full at the time of the lease termination. We have repeatedly advised them that this debt is incorrect and we have been provided no right to dispute nor have we been provided with the original debtor 's information, which we need becuase they sold the complex. We have receipts showing where the debt was paid and Pro collect will not provide us with any information so we can dispute. The manager refused to send me a copy of the notice stating he already sent it once to the wrong address and he declared he does n't have to do it again and said he did n't care about our credit or if we paid the debt.

ProCollect, Inc customer in Texas
Jun 13, 2016

* Source: CFPB Complaint Database

ProCollect, Inc response to complaint:
Closed with explanation

Consumer disputes how ProCollect, Inc handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact ProCollect, Inc

https://procollect.com/
800.839.8186
[email protected]
12170 N. Abrams Rd., Suite 100
Dallas TX 75243

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more