M&T Bank Complaints

M&T Bank consumers have reported over 2,058 official complaints. Out of the 2,058 consumer complaints against M&T Bank, 20% were disputed by the consumer (i.e. the consumer was not happy with how M&T Bank responded to their complaint) and 98% were processed in a timely manner. 7% of consumer complaints against M&T Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

Issue
Loan servicing, payments, escrow account
Loan modification,collection,foreclosure
Account opening, closing, or management
Deposits and withdrawals
Problems caused by my funds being low
Application, originator, mortgage broker
Managing the loan or lease
Making/receiving payments, sending money
Using a debit or ATM card
Settlement process and costs
Problems when you are unable to pay
Other
Credit decision / Underwriting
Taking out the loan or lease
Cont'd attempts collect debt not owed
Communication tactics
Billing disputes
Managing the line of credit
Disclosure verification of debt
Improper contact or sharing of info
Fraud or scam
Identity theft / Fraud / Embezzlement
Incorrect information on credit report
False statements or representation
Credit card protection / Debt protection
Taking/threatening an illegal action
Payoff process
Shopping for a loan or lease
Transaction issue
Rewards
Shopping for a line of credit
Application processing delay
Credit reporting
Customer service / Customer relations
Closing/Cancelling account
APR or interest rate
Account terms and changes
Late fee
Delinquent account
Other fee
Other transaction issues
Money was not available when promised
Forbearance / Workout plans
Advertising and marketing
Applied for loan/did not receive money
Balance transfer fee
Bankruptcy
Collection practices
Dealing with my lender or servicer
Unable to get credit report/credit score

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New M&T Bank Consumer Complaints


M&T Bank Bank account or service deposits and withdrawals

December 23, 2015 - I went to the ATM on - the - and deposited - checks - for - and - for - which brought my balance to over -. I pulled my account up on line the next day Monday the -, and my statement was showing my Balance as - and my available balance as -. My deposits were pending and so were my debits. - Monday night they put all my debits through including a check for - at -. Then at - they released my entire deposit. According to the person I spoke to at the bank ... they put the withdraws through first at midnight, but do n't put the deposit in until the am. T...

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M&T Bank Mortgage loan servicing, payments, escrow account

December 14, 2015 - The United States Bankruptcy Court in - - County granted a discharged under chapter -, on my behalf the debtor - - on the -/-/2015. The case no. -. There was no lien on my property, no contact to me by mail, phone, or otherwise to file or continue lawsuit to attach wages or to take any action to collect a discharged debt from the debtor - -A creditor who violates this order can be required to pay damage and attorney 's fee to the debtor. M & T Bank and - have violate that court order. ...

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M&T Bank Mortgage loan servicing, payments, escrow account

December 12, 2015 - M & T Bank, which acquired my mortgage from - - -, will not decrease my monthly mortgage payments despite my on-time, correct-amount payments. I called the company to complain and its representatives could not coherently explain to me why my mortgage payments do not drop every month as payments did when mortgage holder was -. Property in question is condo at - - - - -, -, CO -. My name is - -. ...

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M&T Bank Bank account or service account opening, closing, or management

December 12, 2015 - Ref : CFPB Consumer Complaint ID # -. I have been a customer of M & T Bank ( and Wilmington Trust which it took over ) since -. M & T Bank insists it needs additional information from me such as my drivers license number and my occupation in order to comply with -, and - regulations. However, all public information I can find says that is not the case. All indications from the government is that the - only applies to new customers ( after - ). Here are links to back that up : - - - - # - Since I have been a customer since -, I am not covered by those rul...

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M&T Bank Bank account or service deposits and withdrawals

December 10, 2015 - M and T Bank checking account frozen under no goverment agency orders but accepting deposits not withdrawls. ...

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M&T Bank Mortgage loan modification,collection,foreclosure

December 9, 2015 - I fell behind in my FHA mortgage due to unemployment and could not afford to make payments since - -. My servicer, M & T Bank, refused to accept partial/late payments so the missed payments continued to accrue. On - -, - they sent me a letter saying I qualified for their special unemployment forbearance program. The requirements were as followed : - Sign the agreement - Pay $25.00 due -/-/- -Pay the total arrears, $11000.00 to bring my account current on -/-/- I signed the agreement and paid the $25.00 forbearance payment in late - -, well before t...

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M&T Bank Bank account or service account opening, closing, or management

December 4, 2015 - My personal and business accounts were suddenly closed for no apparent reason at my bank. I was given less than 30 days to respond to this action. See attached documents. ...

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M&T Bank Bank account or service making/receiving payments, sending money

December 3, 2015 - Manufacturers and Trust company dba M & T bank ( New York ) has paid a disputed transaction. I contacted the vendor and they stated that I DID NOT have an account with them. M & T bank contacted the vendor and it was stated I had an account, which if so, I do not know where the magazines are going. When this first charge appeared on my account I made contact with both the vendor and M & T bank.This - - scam has been ongoing for years. M & T bank hides behind the underpaid telephone representative while in the era of identity theft and bank scams and the only recourse I have is to submit ...

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M&T Bank Mortgage loan modification,collection,foreclosure

December 3, 2015 - To whom it may concernI am having an issue with my mortgage company M & T Bank. I have had some family issues that involve my some medically that made us have to pull him out of daycare. My son now - care of our - sons. Now this has made us loose an income. So we have started a loan modification with M & T Bank. Here is where the problems start. The bank approved us for a loan modification. We had agreed on a price and I am already began paying the agreed to price. Now M & T Bank is telling me that there is a lien on the title and they can not do the loan modification. This so called lea...

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M&T Bank Consumer Loan managing the loan or lease managing the loan or lease

December 2, 2015 - -/-/- I took out an auto loan with regular payments being made on time. As of -/-/- I missed a few payments due to changes in my work hours. -/-/- M & T Bank granted me an extension on my auto loan which took my two months that I was late and pushed them to the end of my contract agreement. Which in most if not all cases - out those months and - out any late fees that may have been calculated for those months. Well in my case they did not do that the company just added those fees to my next months bill. -/-/- through to -/-/- over $1000.00 to get everything cau...

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M&T Bank Consumer Loan managing the loan or lease managing the loan or lease

December 1, 2015 - I wanted to pay off my - loan so I contacted M & T Bank customer service email and they replied back saying it had to be paid by certified funds in order for the - hold of lien release to happen so I paid with a certified check from Alabama - - - ( - - - ) in - Alabama. and now the Bank M & T which in email stated nothing about a credit union certified check is n't accepted as a certified check but normal check and thus have to wait 10 days in order for the Lien to be released off Title. The email which I have and send states only that a certified funds and that I di...

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M&T Bank Bank account or service deposits and withdrawals

November 25, 2015 - In - of 2015 my property had some water and mold damage. While completing the repairs M & T bank refused to release funds in a timely manner to complete my repairs. First I was advised because I had mold damage I had to produce an estimate and paid receipt. I informed them that I did not have funds to pay the mold removal upfront hence why I needed the check. They advised me that an inspector had to come out. I stated that was not a problem. Inspector came and stated the work was completed with a - % satisfaction ( this was for the mold mediation ). My insurance company issued additiona...

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M&T Bank Bank account or service problems caused by my funds being low

November 25, 2015 - Over the past few months M & T Bank has charged me over $6000.00 in insufficient funds fees. They continued to process ACH debits after charging me stop payment fees stating that placing a " stop payment '' is a request and not a guarantee. They will not allow me to close the account or open a new one to stop these debits while the account has a negative balance. As soon as my direct deposit credits are posted, more fees are charged and my account returns to overdrawn status. It 's a horrible cycle that is costing me and my children everything we own. I would just like the insufficient funds...

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M&T Bank Bank account or service problems caused by my funds being low

November 21, 2015 - I told the bank to stop payment for a mortgage i was going to pay at a later date because I knew i had insufficient funds. They told me that i have nothing to worry about and that they 'll take care of stopping the transaction.I told them again as a reminder 2 days before the trancsaction. I gave them 5 days notice total of the transaction, I later found out they had let the transaction through not once but -, since i didnt have enough funds i was charged - insuffiecnt funds fees for - dollars each. And now they are telling me its my fault for not having the funds even though I gave t...

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M&T Bank Mortgage loan servicing, payments, escrow account

November 18, 2015 - I was through a some financial difficulties back in the beginning of the year ( layoff ). I was late on some of my monthly payments. I requested a payment plan to my mortgage company which they did and I started paying it off. By the time I sent out my last payment, I was told it was a mistake on the calculation and they needed to get another - and with that I would be up to date including any late fees. I just got off the phone and they said I still owe over - hundred dollars of late charges. Can they keep charging late fees on calculations they made? ...

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M&T Bank Bank account or service problems caused by my funds being low

November 18, 2015 - We have been banking with M & T Bank for many years. Recently, we have fallen into financial problems, and - of the accounts became overdrawn. After contacting the bank, we agreed to take care of the matter within a month 's time. Imagine how devastated we were when M & T decided to just TAKE the money out of - account and put it in the other account. Our paychecks disappeared, not once but -. This has happened - this month, and now there are NSF fees for the items we have on AutoPay that have come through and could not be stopped. We have attempted to speak with them, beg, plead, ...

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M&T Bank Bank account or service account opening, closing, or management

November 17, 2015 - On -/-/15, I opened a checking account ( $150.00 cash ) with M & T Bank - - - - - -. On -/-/15 a direct deposit of $4500.00 went through as well. On -/-/15, I was reviewing my account online and it had a $150.00 bonus for a new account with direct deposit added. I called customer service and they said that although my direct deposit was new and went through on -/-/15, that my account was opened on -/-/15 and not new. They told me to call the local branch. I called the local branch and spoke with the - - - - - who said althoug...

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M&T Bank Bank account or service account opening, closing, or management

November 14, 2015 - I was talked into a commercial savings account and a personal checking account when I had large cash on deposit with M & T Bank. I was informed that I would make more interest earnings this way and that was the best suited for my needs. It turns out that the combination of accounts was best for the bank manager 's bottom line. The " fine print '' was truly fine print that I could not read with reading glasses, but learned over months that the bank did not care about me as a customer. When the cash dwindled, bank treatment of me as an individual also disappeared. Now I do not access to the " se...

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M&T Bank Mortgage loan servicing, payments, escrow account

November 3, 2015 - M & T Bank has made multiple errors in processing my mortgage loan, loan # -. I 've already filed - complaint which they responded to, case # -. However, when I disputed their response they ignored that dispute and the complaint is now closed. I need them to correct their mistakes as stated before and show that the mortgage is up to date. We have been paying as agreed since the mortgage was modified in - 2014. ...

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M&T Bank Bank account or service deposits and withdrawals

November 2, 2015 - I was a customer of M and T bank for several years. Until recently, I had no complaints. However, I noticed this past month that I was charged a - monthly fee for a service I thought was free. I checked my account and saw that this amount had been taken from my account for the past few years. When I called customer service, the woman was kind enough to inform me that my account required that I have direct deposit or - dollars to avoid this fee. When I first signed up for M and T, I was told this account was free, and it was, considering that at the time I had my check direct deposited ...

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M&T Bank Mortgage loan servicing, payments, escrow account

October 29, 2015 - We requested a reduction in our mortgage payment to our mortgage company in - due to our fixed income. Our mortgage company put us in a trial period in - and established an escrow account. We never agreed to the trial period or the escrow account. Once the trial period was over, they started foreclosure and began returning our payments. They sold our mortgage to another company end of -. They removed the escrow account in - but because of the late fees, returned payments, legal fees, missapplied payments, etc., they began returning payments also. Countless efforts of resolving this...

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M&T Bank Mortgage settlement process and costs

October 28, 2015 - M & T Bank excessive delay with loan modification agreement documents not being recorded though the bank says they have. Its been 4 month now since modification has been signed, approved and notarized. M & T Bank says paperwork was sent for recording on - - but the recording office still says nothing has been recorded as of - -, 2015. Loan number -, mod signed - 2015 ...

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M&T Bank Mortgage loan servicing, payments, escrow account

October 28, 2015 - Mortgage loan has been resold a number of times especially since the 2008 financial melt down. Request was made numerous times to remove the homeowners insurance from the escrow. After having no response, telephone contact was made at which time the bank refused claiming that they purchased the noted with the insurance in escrow and it must remain in escrow for the life of mortgage. ...

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M&T Bank Bank account or service account opening, closing, or management

October 27, 2015 - I wanted to get money from - of my checking accounts, some in cash and some in an official checkI provided identificationI was told I needed to pay $4.00 to be provided with a check before paying more money for the official checkI had no problem paying for the service of receiving an official checkI told them I did n't need a check, I just wanted access to my fundsThey said I would have to pay if I wanted access to my money in a checking account, although I could use a withdrawal slip and pay nothing if I had a savings accountTo make the foolishness continue, I said I would open a savings...

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M&T Bank Bank account or service problems caused by my funds being low

October 23, 2015 - I had a checking and savings account with M & T bank in -. My account experienced some overdraft due to how M & T was posting ACH 's and due an unauthorized merchant charge in which an investigation was launched and M & T was sent correspondence that the charge was in fact not authorized by me. I have tried on multiple occasions to no avail to rectify this negative balance M & T says I owe to them of $230.00 in overdraft fees. They have told me that there is nothing they can do I have to pay the money. I do n't owe this money no - will help they will not allow me to speak to a manager....

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M&T Bank Debt collection disclosure verification of debt not given enough info to verify debt

October 22, 2015 - MT BANK CONTINUES TO SEND MAILINGS REQUESTING PAYMENT THEY ARE NOT DUE. ...

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M&T Bank Bank account or service using a debit or atm card

October 18, 2015 - I withdrew $100.00 from an ATM on -/-/2015 at approximately -. The money jammed as it was dispensed however, and I only received $80.00. ...

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M&T Bank Mortgage loan servicing, payments, escrow account

October 12, 2015 - I have submitted a Declaratory Judgment, & Slander of Title complaint with the Superior - Office. I have written several letters to the M & T BANK requesting specific information related to my mortgage/security. I have requested they answer specific detail facts that I am entitled to know. ...

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M&T Bank Bank account or service account opening, closing, or management

October 8, 2015 - I received a promotional mailer from M & T Bank stating that if I opened an EZChoice Checking Account with a minimum monthly direct deposit of at least $100.00, I would receive a $150.00 bonus within 90 days of account opening. I opened my account on -/-/2015 with a $100.00 initial deposit and subsequent $50.00 weekly direct deposits. 90 days came and went with no $150.00 bonus. I reached out to the - ( Delaware ) - to speak with - -, who originally opened my account. She claims I am not entitled to the bonus, because it had to be $100.00 weekly direct deposits. W...

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M&T Bank Debt collection false statements or representation indicated shouldn't respond to lawsuit

October 8, 2015 - We have Old '' - bonds in our IRA accounts. There have been some disappointing distributions. We fear that the choice of the Wilmington Trust to represent the bondholders ( we had no input ) is another political mistake. Wilmington Trust appears to be interested in drawing out the liquidation process and making huge fees from those of us that have already taken a loss. Please investigate what is going on ( or not ) with the Old '' - liquidation and distribution process. We are still waiting on bondholder distributions while Wilmington & - liquidate - securities that should be giv...

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M&T Bank Bank account or service account opening, closing, or management

October 6, 2015 - I opened an account with M & T Bank last month, seeing the promotion for a $150.00 cash bonus which attracted me to the bank. Late last month, I made a direct deposit, qualifying me for the $150.00 bonus, which was revoked on -/-/- ( yesterday ). After numerous messages to the bank on their website, I have yet to receive a response. Now, later today they completely closed my account with no warning. I called them and was on the phone for an hour speaking to a supervisor whom was advised not to tell me information about MY account. An identity verification was done via fax as requested...

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M&T Bank Mortgage credit decision / underwriting

October 1, 2015 - Due to the financial crisis of - my income declined to one fifth of previous years and finally in - I was forced into a chapter - bankruptcy. I got back on my feet and started paying back my creditors 100 % of what I owed. My mortgage was the only thing I was allowed to keep through M & T Bank. In the spring of - I was sent a package from M & T Bank via - - that I had to sign for. It was a pile of documents saying that the Federal Government had told M & T that I needed to refinance my mortgage to a lower rate. I called the number and asked if this would this apply to me beca...

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M&T Bank Mortgage loan servicing, payments, escrow account

September 28, 2015 - M & T mortgage required me to send my Fire and Casualty claim check to be held in escrow for home repairs. My damages were - - and they hold my money even though i have been displaced. I am not going to have a place to live due to the amount of time it has taken to get started on my home repairs. They have my check for $44000.00 and are in no hurry to help me. ...

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M&T Bank Mortgage loan servicing, payments, escrow account

September 26, 2015 - I had a problem with my hazard insurance earlier this year. M & T Bank said they resolved the issue by refunding my money. I just received a notice from M & T Bank that they are AGAIN trying to put hazard insurance on my account. ...

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M&T Bank Mortgage loan servicing, payments, escrow account

September 21, 2015 - This is a follow-up to case # -. I read over all the bank had to say. What they forgot to mention is that they had put up the house for sale a week prior the court date. They listed our home one week before the court date that was established to cancel the sale. This is what I 've been trying to explain to the courts and the appeal courts, but it 's like they 're overlooking this. ...

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M&T Bank Bank account or service problems caused by my funds being low

September 20, 2015 - I no longer use my M & T account. I accidentally selected it to pay a bill online and it became overdrawn. M & T did not notify me via email, despite the fact that that has been their standard practice for fraud notifications and updated statement notifications. They deliberately chose not to use that standard form of communication to collect excessive overdraft fees. The bill was due -/-/15 the last time I had checked on the M & T account had been -, and they are showing the bill in question coming out of the account on the -, which is not correct or was outside business hours. I ...

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M&T Bank Consumer loan managing the loan or lease

September 17, 2015 - Recently I learned of a problem with our - 2015 car payment. The loan is serviced through M & T bank out of - NY. The problem they say is that I did not make it. Normally I make the payment in my local branch and call it in. For -/-/- I went in and took care of the payment at my local branch office Normally I go to the branch and have them take the payment from my checking. In -/-/- I made my payment over the phone still unaware that there was a problem with - 2015 payment with a live person. Shortly after making my - payment my spouse told me she received a message from ...

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M&T Bank Bank account or service making/receiving payments, sending money

September 15, 2015 - I had an account with M & T bank ... I disputed a $1000.00 charge in - ... they gave me a provisional credit ... later reversing their decision in - ... however I went to court in - ... the judge ruled in my favor ... I feel like M & T bank wrongly released funds ... I now have a $51.00 charge off my credit ... .which I feel I would n't have if they had n't been prejudice to my situation ... and me as an individual ... after working with the attorney general 's office ... they directed me to the bank to recoup my funds and M & T bank advised me that they can not help me to do so ....

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M&T Bank Bank account or service deposits and withdrawals

September 15, 2015 - -/-/-/2015- - - - - - - - --To whom it may concern : On Sunday - - 2015 I went to the M & T branch located on - - -, -, - - at about - and made a $400.00 cash deposit and $40.00 withdrawal at the ATM at that location. I checked my account on Monday -/-/2015 as I routinely do to see which bills cleared only to see all of my money was withdrawn out of my account. I went to the M & T branch located on - - - - - - and spoke with - - about the fraudulent activities. She told me she was going to cance...

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M&T Bank Bank account or service using a debit or atm card

September 14, 2015 - In -, 2015 while at work, I received emails and phone call from M & TBank stating there was suspicious activity on my account. When talking to the young lady from the bank she said a purchase was being made at - in my area for $400.00, I said I am at work and I initially thought one of my clients stole my card from me. I immediately left work to try to get to the bank before closing, and I found that my debit card was actually in my car arm rest where I left it a few days prior. I asked the bank officer how could someone make purchases with my card when it was in my car. He said that p...

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M&T Bank Mortgage loan servicing, payments, escrow account

September 9, 2015 - I was approved for a loan modification through M & T Bank last year. After making the - - trial payments, I have been sending the modified mortgage payment to M & T Bank as agreed. However, M & T Bank has reported my account as delinquent to credit bureaus showing I have not made any payment since - 2014. At the moment, my credit report shows I have n't paid my mortgage for - months. This is not true, since they have been cashing the money I send them every month. My credit score has dropped dramatically since M & T reported the wrong information. ...

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M&T Bank Mortgage loan modification,collection,foreclosure

September 8, 2015 - I applied for a modification over a year ago at M & T Mortgage Company. It was a long and grueling process, but I patiently and cooperatively did EVERYTHING THEY asked me to do, and I was approved for the modification. I made my - trial payments on time, as required. Then I got the final modification documents to be signed and notarized. I did just that. I did n't notice that they were requiring my wife to sign on the documents, due to the fact that she is not on my loan nor Deed, so I did n't think I needed to look for a place on the documents for her to sign. So I signed, notarized, and r...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 20, 2015 - I have delinquent mortgage that is being serviced by M & T Bank ( M & T '' ). M & T placed forced insurance on the underlying property. An insurance claim was filed by me and - checks sent to me with certain specific instructions from M & T as to how the insurance funds would be disbursed ( i.e., M & T wanted a proposal from a contractor, a lien waiver from the contractor, a contractor 's license as well as a signature on teh - checks and an endorsement to M & T of the checks ). All documentation M & T requested was forwarded to them with the - endorsed checks ( - check for $ $99...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 17, 2015 - My mortgage was bought out by M & T Bank - - - -, NY -. I pay my payment through bill pay and it is set up to be delivered to M & T Bank by a certain date. If it arrives -/-/- or after they will charge me a late fee according to their statement. They have gotten my payment before -/-/- and charged me a late fee on several occasions. I brought this to their attention and they have failed to refund the fees for all of the times they have charged me a late fee when it was n't late, according to their terms. It happens often that they charge the fee regardless. I usually p...

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M&T Bank Bank account or service making/receiving payments, sending money

July 16, 2015 - Found RV ( motorhome ) on - interested in purchasing. Contact seller. Seller sends e-mail back with requested info. Seller indicated transaction to take place via - motors. I receive invoice and am told to call - - number on invoice for wire instructions. I wire $7800.00 from my account at - - - to EBPA '' account held at - and - - - Payment confirmation and shipping information received from - - '' When the motorhome did not show up as indicated I called - - '' to get after hours voicemail. Contact again on -/-/15 however, phone # does n...

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M&T Bank Bank account or service problems caused by my funds being low

July 15, 2015 - I recently received a letter with a refund check from M & T bank. It said On - -, -, the Consumer Financial protection bureau published an order related to certain M & T free checking and totally free checking account open between -/-/- and -/-/-. '' And based on the order, I was eligible for a refund of $56.00. But $41.00 has been applied against the overdrawn balance currently outstanding on the account. BTW, this account was closed in -/-/- and I was n't aware of overdraft status. Based on a phone call with a bank representative, this overdraft status wa...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 13, 2015 - My Loan was transferred from - - - - M & T bank on -/-/2013 after never missing a payment but we had applied for Modification and they did n't tell M & T, I had perfect credit or M & T would not have bought the loan. We sent the first payment in -/-/- from my billpayer company at my bank. Which I have the check and the statement proving it cleared. They have reported the payment as a bounced check and ruined my credit. I have a letter from them stating - took the money from them. Because of - mix up. Does a bank get to lie about you make up lies about your payment ...

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M&T Bank Mortgage loan modification,collection,foreclosure

July 11, 2015 - I completed a modification and my credit was never adjusted to reflect payments made. ...

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M&T Bank Consumer loan managing the loan or lease

July 10, 2015 - Vehicle Loan ComplaintOn the -/-/-, I made a payment on my loan in the sum of $340.00. Then from -/-/- to -/-/- I made subsequent monthly payments of $350.00 without any trouble ( or so I thought ) until I got a letter from M & T bank stating that As of the date of this letter, we have not received the payment on your account. '' That I owed the bank $280.00. The bank has also charged me a late fee of $14.00. I could not believe what I was reading. I always make sure I pay my car note before the due date and I always make payments at the branch so what was the matter? I...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 9, 2015 - In - 2014 I sent the consumer financial protection bureau a complaintconcerning our current mortgage with M & T Bank. In - of 2014 I received aletter through CFPB and a hard copy from M & T Bank that they conceded faultand returned all funds and would fix all past due credit record amounts. We didreceive all past due funds but M & T Bank has not corrected any of the past dueamounts on our credit record which has damaged my and my wife 's creditscore. Attached is a copy of the original complaint and a copy of the response from M & t Bank ...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 9, 2015 - On -/-/- our mortgage was transferred by - - - M & T Bank/-. Since that date, I have made every payment on my mortgage. I have not received a statement from either entity acknowledging my payments or telling me how the money was allocated. I did get an incorrect statement from M & T in -, with a corrected statement regarding what I had paid in interest and property taxes that actually indicated what my mortgage balance was. I applied for mortgage modification last - and made the indicated trial payments on time. When I got the information for modification, there was NO r...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 8, 2015 - My mortgage company advised me -/-/- that it would suspend all collection and interest activity due to me having experienced a home fire and the home not being habitable. Since - MT Bank has held funds in excess of $89000.00 and is aware of my intent to payoff the principal balance due, especially since they had failed to cease collection, interest and unlawful escrow practices. I spoke with a supervisor -/-/- who assured me that all erroneous interest and escrow balances that have increased the amount due since -/-/- would corrected, removed and my payoff balance adjusted ...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 7, 2015 - Due to medical bills steming from - surgeries we became dilinquent on our mortgage. We have a mortgage with M & T bank. Once the account became dilinquent it was outsourced to - - -. They offered us a loan modification to help with our loan status, lower our percentage rate and monthly payment. We decided to accept the offer rather than try to catch up the mortgage as I was facing more surgery and would incur more expenses. The agreement was to complete the trial period of the loan modification by making - consistent and timely payments. Once that was satisfied I would receive t...

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M&T Bank Bank account or service using a debit or atm card

June 30, 2015 - On -/-/15 at - atm location - I went to the atm to make a cash deposit as I always do. The bank was closed at this time. I selected the option to make a deposit and put the amount of $640.00 into the slot that collects the deposits. After that the machine said there was an error and the atm was unavailable to use. It rejected only $2.00 cash instead of giving back the amount I inserted of $640.00. Then a receipt printed out saying deposit error unable to process transaction ''. I then called the bank and reported what happened and filed a claim. Following that I faxed a copy...

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M&T Bank Mortgage loan servicing, payments, escrow account

June 29, 2015 - I have VA loan from M & T Bank. I refinanced it about a year ago. M & T bank held the mortgage for several years before I refinanced with them.The mortgage payments are current.Today I received a letter from my county. It is a NOTICE OF INTENT TO LEVY because they say I owe $830.00 from -/-/- for property taxes. This is the - I 've heard of this. I 've been in this house over - years and taxes and insurance have always been escrow-ed for VA loans. I must pay by -/-/- or the property will be levied. ...

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M&T Bank Mortgage loan servicing, payments, escrow account

June 24, 2015 - I made a mortgage payment to M & T bank on -/-/15 on their online website. On the same day, I made another payment for our escrow shortgage on their online website. I received a confirmation number for - transactions and made printouts of the same. Now I am told I am behind a mortgage payment because I made - payments on the same day so it cancelled out -! The funds were in my account on the day I paid it, I have the confirmation of it and I do n't feel I should now have to pay it. There is NOWHERE on their site that it mentions not being able to make more than - payment a da...

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M&T Bank Mortgage loan servicing, payments, escrow account

June 23, 2015 - My mortgage was transferred from - to M and T Bank effective-/-/- -. M and T bank charged us a - fee with our - payment to them. They claimed it was from - bank, but we did not have a balance with -. Our account was up to date. I called them and they refused to remove the charge. account - ...

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M&T Bank Bank account or service account opening, closing, or management

June 22, 2015 - We relocated to - and want to close our bank account in - NY. We call them to let them know that we no longer need the accounts but they ( M & T ) reps wo n't close the account. On top of that they keep charging service fees and other fees on the accounts. This is rediculous please help ...

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M&T Bank Consumer loan shopping for a loan or lease

June 22, 2015 - I purchased a -/-/- Acura TL on -/-/- at - -, NJ. The dealership stated that the bank charged me $1500.00 in acquisition fees to get approved. The vehicle had some problems but I never drove the vehicle off the lot. The dealership made - attempts to repair the vehicle and I told them I just wanted to cancel the deal. The owner of the dealership told me if I called the bank he was going to keep my money & the car. I called the bank on -/-/- to cancel the deal of a vehicle I never took possession of and they told me that they could n't do anything on their end because t...

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M&T Bank Bank account or service using a debit or atm card

June 21, 2015 - I used to have an account with M and T. Over - years I closed the account and cut up my bank card. -/-/- or -/-/- I cleared up all my debt which also verified that I had no open accounts or outstanding balance with them. Just today I received a call from them stating that my bank card was used and they wanted to verify that I was the one who used it. This means that the bank reopened my account and issued a new card under my name without my consent. ...

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