M&T Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

M&T Bank Bank account or service department,

Checking account Account opening, closing, or management Virginia

I wanted to get money from - of my checking accounts, some in cash and some in an official checkI provided identificationI was told I needed to pay $4.00 to be provided with a check before paying more money for the official checkI had no problem paying for the service of receiving an official checkI told them I did n't need a check, I just wanted access to my fundsThey said I would have to pay if I wanted access to my money in a checking account, although I could use a withdrawal slip and pay nothing if I had a savings accountTo make the foolishness continue, I said I would open a savings account, transfer the money into it, withdraw it, and close the savings account if that was what they wanted since it would be free. Waited on the line to open a savings account and was told I would n't be able to draw on it since the funds would n't have cleared. The clear funds in my checking accountSo I tried to close my checking accounts. They would n't let me do that since I still had a direct deposit that would be coming through before I could get it cancelled. They would n't allow me to set a future date to cancelHow can it be legal for them to refuse me access to my funds without a fee? I just wanted ( some of ) my money? They had withdrawal slips, they just choose to make them savings accounts only.

M&T Bank customer in Virginia
Oct 27, 2015

* Source: CFPB Complaint Database

M&T Bank response to complaint:
Closed with monetary relief

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