M&T Bank Mortgage Complaint

M&T Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

M & T Bank, which acquired my mortgage from - - -, will not decrease my monthly mortgage payments despite my on-time, correct-amount payments. I called the company to complain and its representatives could not coherently explain to me why my mortgage payments do not drop every month as payments did when mortgage holder was -. Property in question is condo at - - - - -, -, CO -. My name is - -.