M&T Bank Account Opening, Closing, Or Management Complaints

Review and analysis of over 236 complaints against M&T Bank

M&T Bank consumers have reported over 236 official complaints related to Account opening, closing, or management. Out of the 236 consumer complaints against M&T Bank, 24% were disputed by the consumer (i.e. the consumer was not happy with how M&T Bank responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against M&T Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

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New Account Opening, Closing, Or Management Consumer Complaints


M&T Bank Bank account or service account opening, closing, or management

December 12, 2015 - Ref : CFPB Consumer Complaint ID # -. I have been a customer of M & T Bank ( and Wilmington Trust which it took over ) since -. M & T Bank insists it needs additional information from me such as my drivers license number and my occupation in order to comply with -, and - regulations. However, all public information I can find says that is not the case. All indications from the government is that the - only applies to new customers ( after - ). Here are links to back that up : - - - - # - Since I have been a customer since -, I am not covered by those rul...

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M&T Bank Bank account or service account opening, closing, or management

December 4, 2015 - My personal and business accounts were suddenly closed for no apparent reason at my bank. I was given less than 30 days to respond to this action. See attached documents. ...

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M&T Bank Bank account or service account opening, closing, or management

November 17, 2015 - On -/-/15, I opened a checking account ( $150.00 cash ) with M & T Bank - - - - - -. On -/-/15 a direct deposit of $4500.00 went through as well. On -/-/15, I was reviewing my account online and it had a $150.00 bonus for a new account with direct deposit added. I called customer service and they said that although my direct deposit was new and went through on -/-/15, that my account was opened on -/-/15 and not new. They told me to call the local branch. I called the local branch and spoke with the - - - - - who said althoug...

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M&T Bank Bank account or service account opening, closing, or management

November 14, 2015 - I was talked into a commercial savings account and a personal checking account when I had large cash on deposit with M & T Bank. I was informed that I would make more interest earnings this way and that was the best suited for my needs. It turns out that the combination of accounts was best for the bank manager 's bottom line. The " fine print '' was truly fine print that I could not read with reading glasses, but learned over months that the bank did not care about me as a customer. When the cash dwindled, bank treatment of me as an individual also disappeared. Now I do not access to the " se...

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M&T Bank Bank account or service account opening, closing, or management

October 27, 2015 - I wanted to get money from - of my checking accounts, some in cash and some in an official checkI provided identificationI was told I needed to pay $4.00 to be provided with a check before paying more money for the official checkI had no problem paying for the service of receiving an official checkI told them I did n't need a check, I just wanted access to my fundsThey said I would have to pay if I wanted access to my money in a checking account, although I could use a withdrawal slip and pay nothing if I had a savings accountTo make the foolishness continue, I said I would open a savings...

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M&T Bank Bank account or service account opening, closing, or management

October 8, 2015 - I received a promotional mailer from M & T Bank stating that if I opened an EZChoice Checking Account with a minimum monthly direct deposit of at least $100.00, I would receive a $150.00 bonus within 90 days of account opening. I opened my account on -/-/2015 with a $100.00 initial deposit and subsequent $50.00 weekly direct deposits. 90 days came and went with no $150.00 bonus. I reached out to the - ( Delaware ) - to speak with - -, who originally opened my account. She claims I am not entitled to the bonus, because it had to be $100.00 weekly direct deposits. W...

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M&T Bank Bank account or service account opening, closing, or management

October 6, 2015 - I opened an account with M & T Bank last month, seeing the promotion for a $150.00 cash bonus which attracted me to the bank. Late last month, I made a direct deposit, qualifying me for the $150.00 bonus, which was revoked on -/-/- ( yesterday ). After numerous messages to the bank on their website, I have yet to receive a response. Now, later today they completely closed my account with no warning. I called them and was on the phone for an hour speaking to a supervisor whom was advised not to tell me information about MY account. An identity verification was done via fax as requested...

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M&T Bank Bank account or service account opening, closing, or management

June 22, 2015 - We relocated to - and want to close our bank account in - NY. We call them to let them know that we no longer need the accounts but they ( M & T ) reps wo n't close the account. On top of that they keep charging service fees and other fees on the accounts. This is rediculous please help ...

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M&T Bank Bank account or service account opening, closing, or management

May 20, 2015 - I was essentially extorted by M & T bank into obtaining a mortgage through them. Due to a report filed with - by M & T Bank in -/-/-, I was banned from opening a First Time Home Club savings account with any bank other M & T bank. The charge that was reported to - was grossly inflated due to what I feel were inappropriate NSF charges. Even though I did n't think the report was fair, I did pay the amount owed to M & T, in full, less than one year after it was report to -. Around - - and - -, I attempted to open a First Time Home Club account with - & - - - ...

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M&T Bank Bank account or service account opening, closing, or management

May 5, 2015 - I recently had a very troubling experience with Mand T Bank. There 's a long history with - accounts in my children 's name that was started about - to - years ago when they were in - school. They 're young adults now. I had - accounts with M and T, but the trouble is only with my - minor children 's acounts. These accounts were originally - seperate CD 's, started with - -. The starting principle was $1000.00 in each account. These were idle accounts where money was simply parked ''. About seven or eight years later, - - was taken over by M and T Bank. The ...

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M&T Bank Bank account or service account opening, closing, or management

April 8, 2015 - I intended to sign up for a bank account with M & T Bank and all online materials indicated that all I needed to do was make a deposit from my debit card from another account. Once I did this, I was informed that they needed much more information. I asked to be refunded the money. They refused and replied that they could not release the funds without account verification. I replied that I did not want an account and they had no trouble taking my money therefore it should not be any trouble to return it to the card from which it was deposited. They will not give me my money back and are not ass...

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