Regions Issue Resolution

Resources for resolving common issues with Regions products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Regions and work to get a response. After your complaint is forwarded, Regions has 15 days to respond to you and the CFPB. Regions is expected to close all but the most complicated complaints within 60 days.

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New Regions Consumer Complaints


Regions Bank account or service problems caused by my funds being low

February 10, 2016 - This submission is in reference to previous complaint with number -. Regions replied to me directly via USPS mail ; however, the response does not appear on consumerfinance.gov. The efforts and response of Compliance Analyst - - are both greatly appreciated. My concern regarding the uncollectible balances is that derogatory remarks are still being posted on my credit and or background. Outreach attempts from collectors are more annoying than frustrating, but negative background information regarding uncollectible balances which I refute, Regions places in a state of cease and desist,...

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Regions Bank account or service account opening, closing, or management

February 9, 2016 - This is a complaint about Regions Bank and a warning to everyone out there about this banks on-going promotional frauds and consumer abuse. They advertise numerous promotional bonus offers to consumers to open a new bank or credit card account - offers which specifically offer dollars bonuses ( $100.00 ) - but BEWARE - after you sign up - getting the actual bonus will be an outrageous hassle. This bank appears to have an organized scheme to delay and deny ACTUAL PAYMENT OF THE BONUSES by stalling hassling and denying consumers under the guise of " confirming '' or verifying '' whatever comes...

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Regions Bank account or service deposits and withdrawals

February 9, 2016 - Regions bank is finding ways to rob consumers of their funds. I had $46.00 in the bank when - charges came through for $39.00 & $6.00. There was enough funds to cover - of the charges, but they charged me nsf fees of $36.00 each for both charges. This is bank robbery but Regions Bank is the one doing it. They are finding creative ways to steal from their customers -/-/2016 FEE MONTHLY FEE $8.00 - $82.00 -/-/2016 OD FEE PAID OVERDRAFT ITEM FEE $36.00 - $74.00 -/-/2016 DEBIT PAPER STATEMENT FEE $2.00 - $38.00 -/-/2016 CARD - - $39.00 - $...

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Regions Bank account or service account opening, closing, or management

February 8, 2016 - I have a customer at regions Bank in - Georgia. I placed my daughter as beneficiary on my checking account when I open my account several years ago. My bank is in a small town everyone knows everyone my daughter went to middle and high school there everybody knows who she is. The first incident occurred the year I opened my checking account. My daughter and her husband have their own checking account at the same branch. - day she came in and could not remember her checking account number they asked her for her social and it pulled up her name up on my checking account and gave her an acc...

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Regions Bank account or service problems caused by my funds being low

February 5, 2016 - I have letter from r egion bank stating that i will receive a check. I called again to see how long the Check will take. Now i was told 7 to 10 days. Ok after the 7 days was up i called again. Now they say. My account was not effected. I 'm just trying to see it was or wasnt ...

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Regions Bank account or service problems caused by my funds being low

February 3, 2016 - I have been getting charged $36.00 for NSF OD fee by Regions bank in the amount of $250.00 in the last month from -/-/- to -/-/-. I called them and they stated that I opted in however I never did this. If I had a - balance I should have been declined however the bank stated that they would cover transactions up to $500.00 and for ever charge with insufficient funds they would charge me $36.00. I stated I never signed or agreed to an opt in and they wo n't refund me back. ...

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Regions Bank account or service account opening, closing, or management

January 21, 2016 - While signing up for a checking account at Regions Bank, the banker asked me if I would like to opt-in or out of overdraft protection. The camera on my motorcycle helmet was left on, though not intentionally, and recorded me verbally telling the banker to opt-out of overdraft protection. So I go home and notice I have a hard inquiry on my credit report and states from Regions Bank. I also noticed through my online banking profile that I was enrolled in overdraft protection. It was confirmed that Regions Bank would only do a soft pull and it would not show up on my credit report, but since I wa...

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Regions Bank account or service account opening, closing, or management

January 21, 2016 - Bait and switch by Regions bank to sign up for a new bank account. In - 2015, I signed up for a public offer through - - $300.00 offered as a sign up bonus for a new bank account after ( 1 ) opening a - checking account, ( 2 ) making - purchases with the check card and ( 3 ) $500.00 or more in direct deposit. Offer states that once criteria is met, " get a $300.00 credit to your regions account within 120 days. '' Upon signing up for the public offer, I received a welcome phone call from a customer service representative who informed me that I successfully signed up for the ...

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Regions Mortgage loan modification,collection,foreclosure

January 20, 2016 - I received notice from my attorney - - - on -/-/2016 informing me that my mortgage lender Regions Bank dba regions Mortgage has declined the short sale offer presented to them by - stating there is not enough time to review for short sale due to the foreclosure date set for -/-/16 and that they require an offer within 35 days of a scheduled foreclosure to proceed. Regions has also declined - 's postponement requests and will not reopen the file. I believe that Regions has been unreasonable in rejecting a verified binding short-sale offer simply because they do n't have s...

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Regions Bank account or service account opening, closing, or management

January 20, 2016 - # - - - 1. I took email, code to regions local bank 2. I did - ATM DEBTs 3. A direct deposit more than $500.00 was done Its say very clear, regions bank gives $300.00 bonus, the major problem is were is the $300.00? 4. Is it fake? 5. Is it good for all bank customers? 6. Does a bank have the right to have false claims? ...

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Regions Bank account or service account opening, closing, or management

January 19, 2016 - I have a Regions Bank checking account. I was charged approximately $400.00 in overdraft fees for purchases, some quite small. Regions Bank never alerted me that my account had issues. The Regions Bank representatives I contactd in Alabama - - -, - -, - -, - -, and - - - refused to give me the address of Regions Corporate office so that I could write a letter. - - refused to even give me his title. ...

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Regions Bank account or service account opening, closing, or management

January 19, 2016 - I received a promo mailer for $200.00 to open up a new checking account ( which is attached ). I went into the branch with the mailer and opened the account. Before leaving I verified that I had met all the requirements to receive the bonus, which the account rep verified. It 's been over a year and I have not received the bonus. I went in to the branch twice to ask why it has n't posted and they could n't tell me why, but said they would " look into it ''. I also called the customer service number and submitted an online secure message through Region 's website and received the same respons...

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Regions Bank account or service account opening, closing, or management

January 13, 2016 - I joined Regions Bank with the promise of $300.00 after setting up a monthly deposit of $500.00 and making - purchases with my check card. I met the criteria on -/-/15 and the bank had 120 days to to honor the promotion. I asked a manager to look into it, and she said she would call me on the - or - of - as to when I would receive the funds ... no response yet. I have a friend who joined also at the same time and has not received her money. ...

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Regions Mortgage loan servicing, payments, escrow account

January 12, 2016 - My mortgage company did not mail me a statement for the month of - ( payment due - 2016 ). I tried to make a payment at their online website and successfully registered my account. When i tried to log on their system would not allow access to my account ( even though I had successfully registered ). I called and was told i needed a reset password. So i was provided one by their rep. But i still could not log on so I called back. Another rep informed me that i could not access the online website due to my Bankruptcy. I told her I had not received my statement and that I needed to make a p...

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Regions Bank account or service account opening, closing, or management

January 12, 2016 - My credit/debit card number ( I had possession of the card ) was compromised and used at a gas station some hour plus away from my home local. Then, there was at least - attempt for use of my card the next day - - -, 2015 ) -, I am -. The only reason the - - attempt failed is because I had called the bank regarding the " pending '' charge from the gas station that occured or had a date of - -, 2015 ( called immediately ). I received a letter on Sat, - -, that the activity was normal and no error had occured. Well unless Pennsylvania is a normal activity for ...

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Regions Bank account or service deposits and withdrawals

January 5, 2016 - Ok I have contacted before then contacted my bank but they are doing the same thing they have done in the past. On Wed - - i had went to staples purchased $3.00 and some change in copies also the same day before - i had purchased $17.00 then on the - after banking hours i went to take out an atm fee so what the note said was could charge a fee so i got a mini statement. which cost - dollars. So they turn around change the order they came in charged the atm charge then the mini statement - done at their bank. Then put the fees on the other charges after them even though me...

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Regions Bank account or service problems caused by my funds being low

December 23, 2015 - I opted out of overdraft coverage and have been told that no items would go through and charge me overdraft fees. I was charged - over draft fees this month due to Regions Bank allowing me to overdraft my account. I called and found out that they can only refund $18.00 of the overdraft fees. It seems to me that they want me to keep over drafting to pad their fee income. I would told that my line of credit I have with The bank that if I did overdraft it would pull from my line of credit, I was lied two about both of these items. I believe CFPB should look into Regions Bank handling of over...

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Regions Bank account or service problems caused by my funds being low

December 22, 2015 - This submission relates to previous complaint against Regions Bank regarding excessive overdraft charges with number - and to the finding by CFPB earlier this year that Regions Bank was in violation of Federal Law or Laws in their actions regarding excessive overdraft charges. Other than a refund of a single $36.00 overdraft charge which I received -/-/- ( if remembering correctly on date ), I have not received any thing from Regions Bank in terms of refund or acknowledgement of my valid concerns. In ( or around ) -/-/- I began to receive daily/regular collection calls from Regi...

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Regions Bank account or service problems caused by my funds being low

December 17, 2015 - I had - large automatic drafts occur unexpectedly over a holiday weekend, this caused my account to not have sufficient funds available for swipes that occurred over the holiday weekend ( - ) .I called the bank immediately after realizing the situation and plead my case asking for leniency and help with reversing some of the $ - in overdraft fees alone. explained that I have been a customer at this bank ( regions ) for over 13 years and needed some assistance due to my financial situation. I then spent the next week making frantic transfers anytime my account was in danger of being ov...

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Regions Bank account or service account opening, closing, or management

December 16, 2015 - Regions Bank close out my account with out my permission, It was a loan on my saving account, my money, I was paying a note each month, upon closing the account they did n't return the money I paid back into the loan, all I want is what is owed to me, .Loan account number is -, it was paid in full and the bank is still asking for more money.please check into this, It 's really sad when your Bank steal from you.Regions Bank in - - , Mississippi . On - - ...

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Regions Mortgage settlement process and costs

December 16, 2015 - I was in the process of obtaining a home at Regions Mortgage in - -, FL and met with the loan officer and discussed the terms of the loan and process. The only thing I was beyond bothered by is that they are n't a paperless enviroment and noticed while waiting that every document is in a folder and was able to notice that the cabinets were n't locked and had all my information out there. I 've asked the loan officer about this and he told me Regions is n't a paperless enviroment once loan is created - folders are created - for loan officer and office to reain, - for processor an...

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Regions Bank account or service account opening, closing, or management

December 16, 2015 - I was charged $72.00 in overdraft fees on -. Last time I called about a fee I asked if my line of credit could be setup on my checking account and to opt me out of overdraft. I was lied to about this and was charged $72.00 overdraft fees due to this. I am on a fixed income and can not afford to pay these fees due to their mistake. - of the fees was for $3.00 that should have declined due to being opt out. I never signed a form opting me into overdraft coverage and asked to see if but was told they did n't have it. Please help me get all $72.00 refunded. ...

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Regions Bank account or service using a debit or atm card

December 15, 2015 - There were several unauthorized debit card transactions on my account from -/-/2015 to -/-/2015. On -/-/-, - transactions for a total of $970.00 were unauthorized. On -/-/-, - transactions for a total of $600.00 were unauthorized. I lost my card, and reported the card lost immediately, within minutes, of realizing that I had lost it. Regions bank refuses to return my money and blames me for stealing money from myself. It claims that " cardholder acknowledges PIN was not compromised '' when in fact the opposite is true. I live paycheck to paycheck and I really ne...

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Regions Bank account or service deposits and withdrawals

December 14, 2015 - On Friday - - - I deposited a - check from - - in - - FL. The check was drawn on - Bank which is also local. When the deposit was made through the drive through I was informed there would be a hold. I received an Notice of Hold for Savings Which will be attached. On said hold there is no explanation or reason for hold. After having deposited large sums before I felt something was wrong in regards to the full amount being held for - days and to be made available on the fifth day. At no point was it mentioned why a hold was placed, I was instructed if I needed the f...

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Regions Mortgage loan servicing, payments, escrow account

December 11, 2015 - Regions Mortgage paid expense hazard insurance policy increase Of $5000.00 to - - three months before insurance policy was due, without our consent or permission.That expense increase put a financial hardship on my husband and I.We can not afford to pay $2200.00 month payment -/-/-.Paid $1400.00 in -/-/-.Region Mortgage is cause us losing our home of 24 years.Region customer 14 years.We want Region Mortgage to cancel expense - - refund funds to escrow account and pay for reasonable insurance.Thank you I appreciate your attention and time to this important matter. ...

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Regions Money transfers other transaction issues

December 10, 2015 - I cancelled an account with - in - of 2013. They did not cancel until I returned any boxes or equipment related to the account. Therefore, I did return it to the local office and they confirmed cancellation. Following that, they charged me $51.00, which they took via ACH out of my account. I have followed up on numerous occasions to be refunded. They have sent me a statement every single month for 3 years now, that they owe ME -. NOW, out of the blue, they are charging me for internet service. A service that I do not have nor have I ordered or had in three years. I have absolutely n...

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Regions Mortgage loan servicing, payments, escrow account

December 8, 2015 - Regions mortgage changed by mortgage to over $140.00 at the beginning of the year. This was supposed to be for a " cushion '' on the Escrow account. Additional to the monthly amount, they also assessed a " cushion fee '' of a few hundred dollars, which I was not allowed to pay in parts. Besides that, they had been changing me over $330.00 per month on Private Mortgage Insurance ( PMI ). Earlier this year, when a law was passed so that FHA loans would pay far less Insurance Premium, I called Regions to get a " the law is too recent and we have not established changes to procedures/PMI '', w...

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Regions Bank account or service making/receiving payments, sending money

December 8, 2015 - Back in - of 2015 I wrote my daughter a $50.00 check to give to her friend - to pay for parking permit at college. Her friend - lost the check and an unauthorized recipient found the lost check and changed the amount from $50.00 to $3500.00 and changed the name on the check from - - to Essence - -. This person deposited the money through mobile banking app for Bank - -. I bank with Regions and they have acknowledge that it was check fraud but they refuse to give me my money back while Bank - - investigates. This have been going on for over a month, my dis...

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Regions Bank account or service using a debit or atm card

December 8, 2015 - My wallet was stolen out of my car on -/-/15. I have talked with regions bank several times and am constantly getting no where with this company. I had called again on -/-/15 to talk to soltions department to refile the case. the next day it was denied. I have called several times and no one is willing to do anything at the main office or branch level. This company has STOLEN a total of - in fraudlent charges and - in fees that occured due to these fraudulent transactions. the total being - STOLEN from this account. ...

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Regions Bank account or service deposits and withdrawals

December 5, 2015 - I deposited a check for $19000.00 in my Regions checking account. The bank put a hold on that amount. Then the subsequently put another hold on my account for the same amount. This resulted in completely draining my bank account. My current balance is now - $15000.00. I went to the branch that put the hold on the check and they tell me that fraud prevention put the hold on the check. I asked them to explain how they can put two holds on same check and take money they did not give me out if my account. Their response - come back on Monday. Fraud prevention is closed and there is nothing we ...

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Regions Bank account or service using a debit or atm card

December 4, 2015 - During a recent review of my monthly statement I recognized several unauthorized charges from the - - which were supposedly initiated by my -. I immediately notified Regions Bank of my findings. Because of past experiences regarding a lack of follow through on the bank 's part I declined to initiate a dispute of the charges and instead contacted - myself. I was able to request a refund for all of the purchases. The refunds totalled approximately $450.00. I placed a follow up call to Regions requesting a refund for any overdraft fees charged as a result of these unauthorized purch...

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Regions Bank account or service account opening, closing, or management

December 1, 2015 - I cashed a check from a settlement at Regions Bank - -.Two days after i cashed the check.The placed my account on hold because of -. I didnt open up a regular bank account with them because of my past situation with - - i was still trying to clear up.I deposited my money onto a NOW debit card suggested by employee because of the amount.The check was for $ -.I had made a lot of payments and withdrawals with in two days and this was my plan once i cashed my check.Just after the two days, they said the check needed to be fully cleared and the charges need to post but still close...

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Regions Mortgage settlement process and costs

December 1, 2015 - I recently refinanced my home with only 4 years left to get a better interest rate. - - - and - - - of Regions bank, - handled my case. I had to go to - -, Manager, because NOTHING about how my loan process was supposed to go had been as I was told. As manager I was having HIM check behind - - -. I was promised over and over again that upon signing my interest rate would be reduced lower than 3.5 % once my loan was set up on automatic bill pay. When I was forced to pay almost - unexpectedly in this process, I went back up to the bank only to learn that th...

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Regions Bank account or service problems caused by my funds being low

November 29, 2015 - Regions Bank has taken - out of my account because of overdrafts. I know this is my fault, but why do they keep putting thru checks that can not clear more than once? Im - and they have no mercy on me. Why are these charges so expensive? Cant they be - dollars? My son is going to help me, but this is a disgrace for a bank to be this greedy! ...

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Regions Bank account or service problems caused by my funds being low

November 27, 2015 - I received a NSF fee for an item even though I had a positive balance on my account after the item was charged. All of the items posted and left me with a positive balance at the end of the business day on -/-/2015, but on -/-/2015 the item was termed and I was charged an NSF fee. My online banking shows no sign that I was ever in the negative- I am attaching a copy of the bank statement. I spoke to - people at the bank today, - of which stated they were supervisors ( - and - ) who all stated that Regions Bank 's back office support is different than what their customer...

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Regions Consumer Loan shopping for a loan or lease shopping for a loan or lease

November 26, 2015 - I stopped into a bank ( Regions Bank ) to ask the process for an auto loan. I was told to send a copy of the title and bill of sale to start the process. Once I submitted the documents additional step that were not acceptable were presented. I informed the bank I did not want to pursue business with them. At that point they informed me they had pulled my credit days before. I never was told anything about access to my credit file during my initial introductory meeting, I never authorized access and never started any loan process. ...

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Regions Bank account or service problems caused by my funds being low

November 24, 2015 - I have been charged multiple overdraft fees to an account I have at Regions bank despite being opted out of overdraft coverage and being told any transactions would be declined instead of allowing the account to become overdrawn. This account is primarily used for bills and other small transaction so it never keeps a high balance. There have been a few occasions where my account has gone over, but I was not charged a fee because Regions is supposed to decline charges that go over and it is their error when it does. Or so I 've been told. On -/-/-, my balance was $30.00 and a charge for ...

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Regions Credit card other fee

November 24, 2015 - Here are the key facts : I opened a credit card ( Regions Bank DBA - ) in college at - University ( - - - ). Date account was opened -/-/-. I paid as agreed until the card expired I left college, got married, changed to my married name, and pursued joint credit products to support new our new lifestyle The original account went dormant ( address was still maiden name and student address at - Univ. ) Regions Bank ( DBA - ) applied an account service charge in -, but consumer was not made aware. Regions Bank should have known that account was dormant because no subs...

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Regions Bank account or service problems caused by my funds being low

November 19, 2015 - Since -/-/- my father has had a business checking account with Regions Financial Corp, formally -, in -, AL. The account was in his name and my mothers name. In -/-/- I bought the business and changed the name of the business so I went to Regions Bank and opened up another checking account in the new business name which has my name only. My name was also added to the - account meaning that - names are now on that account. When I went online to see my accounts, I could only see mine not the one with - names on it. I went in my local branch and asked how can I see both a...

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Regions Bank account or service problems caused by my funds being low

November 17, 2015 - I am a regions bank account holder first off I had a payment due on -/-/15 and they ran the payment through on -/-/15. Which is not right. I deposited money in my account on -/-/15 I was - short and was advised by a representative on -/-/15 that I would not get a overdraft fee because it was not over - On Monday -/-/15 I was given a overdraft fee. Also they said my deposit does not show that it was put in on -/-/15. It shows -/-/15. I immediately called the bank and spoke to managers. They have no records of the call. This is not right. I should ...

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Regions Bank account or service deposits and withdrawals

November 16, 2015 - The bank is still putting the large amount first. My funds were not low when I had a deposit came in which the money should not been charge but taken from my account. I told - - that I wanted my money back. The case number is -. If I had not money in there to cover it, it would have been alright then. My money was in there the night it was pending so there should not have been an overdraft and this is how they get their money. I do n't agree with the bank response. I want my $72.00 back and told - - that and she said that she would get back with me but never did. ...

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Regions Bank account or service account opening, closing, or management

November 14, 2015 - I have a $500.00 revolving line of credit with Regions Bank. I am in the process of trying to close on a condo, so I paid $300.00 last month and yesterday, -/-/2015, the account had a balance of $190.00 in which I made a payment of $200.00. This a.m. I went into the branch to try to get an update statement showing the $200.00 payment with a available credit of $500.00. Unfortunately, the - branch manager could not produce an updated statement showing this payment and available credit. Unfortunately, I discovered Regions had assessed a $37.00 paid in full fee and was able...

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Regions Bank account or service account opening, closing, or management

November 4, 2015 - on -/-/15 i went to the regions bank -, ga - to cash a $100.00 check drawn on their bank. they insisted on charging me a 2 % fee ... if this check was drawn on another banking institution, i can see them charging a fee. i just think it 's plain wrong to have to pay a fee to the bank the check is drawn on. ...

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Regions Bank account or service account opening, closing, or management

October 29, 2015 - I have a $500.00 revolving line of credit with Regions Bank. I am in the process of trying to close on a condo, so I paid $300.00 last month and yesterday, -/-/2015, the account had a balance of $190.00 in which I made a payment of $200.00. This a.m. I went into the branch to try to get an update statement showing the $200.00 payment with a available credit of $500.00. Unfortunately, the - branch manager could not produce an updated statement showing this payment and available credit. Unfortunately, I discovered Regions had assessed a $37.00 paid in full fee and was able...

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Regions Bank account or service deposits and withdrawals

October 25, 2015 - I just recently realize that for a long time my bank account had been illegally charged with unfair overdraft fees, my banking institution had been so abusive of these fees, that at times I had more than - overdraft fees in - week at $36.00 each. After complaining to the bank, I realized that the bank manipulates the transaction history to their advantage, making it impossible for me to keep an accurate track of my financial transaction. My banking transactions are not posted in pending in the right order and if there is a cash request they will deliver cash withdraws over the pending ...

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Regions Bank account or service deposits and withdrawals

October 22, 2015 - On Friday, - -, 2015, I realized that a deposit I previously made of $18000.00 at Regions in - -, Florida never made it into my account. I phoned Regions and informed them of the missing funds. I spoke with -. She too, said the monies were not in my account. She assured me she would research it and get back to me. She never did. I decided to drive over to the branch where I made the deposit with my deposit slip in hand. I met with a woman named - - who was unable to locate the monies in my account but researched while I was there but was unable to find anything. She made...

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Regions Bank account or service problems caused by my funds being low

October 21, 2015 - excessive overdrafts fees $36.00 and $100.00, I am on a fixed income, requested reduction in the amount, bank declined, I have been sick and need to go to several doctors this month, now I can not afford food or to go to doctors ...

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Regions Bank account or service account opening, closing, or management

October 21, 2015 - Bank will not give me my funds from my direct deposit. MANAGER IS THE RUDEST I HAVE EVER E-PERIENCED. I called into the Regions Bank - - branch to speak with -, who by the way has not been any type of help at all. She seems to show no passion or concern for my situation. I opened the account online, and for whatever reason the account was closed. They said maybe because of chex system. I went into the branch the day after opening the account and they said it was ok for me to have my direct deposit from my job to be deposited in this account. Acct. The day of my deposit, -/-/15, ...

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Regions Bank account or service deposits and withdrawals

October 20, 2015 - I have been banking with Regions Bank for years and I have noticed repeatedly that they will move transactions around usually putting the smaller ones after the - large - in the latest - times in the last couple of weeks. I noticed they took charges from days early and moved them after and they have charged in excess of what I actually spent. In the tune of probably - - dollars in - transaction they actually doubled their fee. I have been a customer for at least - years and have complained about this repeatedly. their response has been we can only adjust them once. This is...

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Regions Bank account or service deposits and withdrawals

October 20, 2015 - This all began -/-/- when my wife of 30+ years passed away. My stepdaughter had been living with us and continued to do so until the -. Apparently, my stepdaughter had stolen blank checks from my home -/-/-. When she moved out -/-/-, I was still under much mental stress from the passing of my wife. I knew the amounts that had been deposited to my Regions Bank account and my account at another bank and what was withdrawn by me, but I did not discover the forgeries until I was contacted by the bank due to overdraft -/-/-. I contacted my local branch and found that between ...

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Regions Consumer loan managing the loan or lease

October 19, 2015 - Regions Bank is reporting that I am over 30 days late on my monthly payment. I have proof that the bank receives the check but they do not process the check up to 3 and 4 days causing their system to show that I am over 30 days. I am not disputing that I was over 10 days and they can charge a late fee, BUT I was not over 30 days later! I should not be penalized for their process time ; they received my payment prior to 30 days past the due date of the -. ...

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Regions Bank account or service problems caused by my funds being low

October 16, 2015 - I run a small business and have been banking with regions bank for a few months what a huge mistake at times my account has a low balance and they take advantage by reordering large transactions over ver small ones so they can collect large fees at times a few Small transactions that total less than - dollars have cost me over - in fees if they would process as the items came in this would never happen this is a huge scam ...

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Regions Bank account or service account opening, closing, or management

October 16, 2015 - Case # - For - - status shows the account was closed, reported lodt or stolen, and never got re issued or assigned new account instructions for the acct to be re opened for by the bank, on both accounts in which now are closed or in active, unable to access online banking as well, the original opening date of the first acct is platinium relations, in -/-/-by me online and by some unauthorized person who received my status and did not maintain the account, then in -/-/- I was issued a reg. - debit card, that was stolen no sooner than I got it, this was reported as well nev...

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Regions Bank account or service account opening, closing, or management

October 15, 2015 - I opened a savings account with Regions bank and my banker did not disclose that I had to keep a minimum amount of $300.00 in the account or I would be charged a monthly fee. Now I ca n't even close my account because there is also an early closing fee just to get rid of the account. It 's not disclosed anywhere in my opening packet and I had to search on the bank 's website for a fee schedule PDF where it 's mentioned - it 's not shown anywhere on their site. Regions Bankhttps : //regions.com ...

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Regions Bank account or service problems caused by my funds being low

October 15, 2015 - I have a text alert set up on my checking account to alert me when my account goes below $5000.00. On -/-/2015 my checking account balance dropped below $5000.00. I was not notified via text until the morning of -/-/2015. In the interim I had - items clear my account which caused - overdraft fees of $100.00. Had the alert worked properly, I would have moved funds to this account and avoided the fee. After spending - minutes on the phone with Regions Bank representatives, I was only refunded $18.00 of these fees and told that a supervisor would review refunding the ...

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Regions Mortgage loan modification,collection,foreclosure

October 14, 2015 - We took out a mortgage loan on our home with Regions Bank. Our home was paid for. We made every payment on time. -/-/2014, Our - great-grandchildren came to live with us. After -, we were hurting for money. I saw on line that there was help with problems in a resolution type thing with Regions. I called the number and spoke with - - in the mortgage dept. After explaining the problem, He said he could help. He mailed the paperwork for us to fill out. A payment was due and I asked what to do. He told me NOT to make the payment!! Even saying that might clear up my problem and let me...

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Regions Mortgage loan modification,collection,foreclosure

October 14, 2015 - Regarding : Regions Bank and - - - Home LoansTo whom it may Concern ; We first listed our home at the previous address listed above in - of -. We had it listed with - - 's for over a year at multiple different prices and we unable to sell it. We then tried For Sale by Owner '' and their broker, - - 's ; again at multiple different prices and again to no prevail we were unable to sell it. We then listed our home with - - and had it listed for a short sale ''. Originally we listed our home for $370000.00 back in - of - ... .over the years we had continu...

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Regions Other financial service lost or stolen check

October 13, 2015 - Reference Case # - The - money orders that were trace by - - were not added to the total amount paid. I sent documentation to this office and to Regions when i returned the $30.00 check they sent me because the owe me $ -. I know this office received my corresponding as well as Region. I did n't know how to add on the the case so I am submitting it this way. I need my money or the accounts forced open. In either case someone need to contact me. The list of money orders they applied neither is for $75.00 or $30.00. ...

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Regions Bank account or service problems caused by my funds being low

October 9, 2015 - After I paid my credit card in full before the due date the bank still charged me interest saying it was due to the amount was for covering my bank account being short. I had already paid a $15.00 fee. I believe that is unfair if the bill is paid before the due date. ...

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Regions Bank account or service problems caused by my funds being low

October 9, 2015 - I filled my account was single out as a test case to entrap older bankers or those who are under educated about the Banking process, in the very low-income area of -, TN Beginning - -, 2015- - -, 2015 which cost me a heaping total of $330.00 during the above time-line ; although they credit me $180.00 back into my account I still filled violated and robbed of $150.00 by my own bank also used! ...

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