Regions Mortgage Complaint

Conventional adjustable mortgage (ARM) Settlement process and costs

Regions Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs Florida

I was in the process of obtaining a home at Regions Mortgage in - -, FL and met with the loan officer and discussed the terms of the loan and process. The only thing I was beyond bothered by is that they are n't a paperless enviroment and noticed while waiting that every document is in a folder and was able to notice that the cabinets were n't locked and had all my information out there. I 've asked the loan officer about this and he told me Regions is n't a paperless enviroment once loan is created - folders are created - for loan officer and office to reain, - for processor and another for underwriter, if in that sales office they did n't have the information locked I begin to wonder how confidential my information really is if it goes to - other people and locations.

Regions customer in Florida
Dec 16, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

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