Regions Bank Account Or Service Complaint

Regions Bank account or service department,

Other bank product/service Account opening, closing, or management Alabama

I have a $500.00 revolving line of credit with Regions Bank. I am in the process of trying to close on a condo, so I paid $300.00 last month and yesterday, -/-/2015, the account had a balance of $190.00 in which I made a payment of $200.00. This a.m. I went into the branch to try to get an update statement showing the $200.00 payment with a available credit of $500.00. Unfortunately, the - branch manager could not produce an updated statement showing this payment and available credit. Unfortunately, I discovered Regions had assessed a $37.00 paid in full fee and was able to produce a statement showing only this transaction. I also noticed that on this $500.00 revolving account, Regions had willy nilly '' assessed a ton of fees to this account throughout the time I have had this account. ANOTHER SEPARATE COMPLAINT : As I overpaid this account by $2.00 ( stated as a credit on statement and refunded back to me at a branch ) when I paid account in full and requested an updated statement ; however, today, - -, 2015, I received a statement from Regions Bank treating the $2.00 overpayment I made as a cash advance and has charged my - balance account $10.00 with $1.00 in interest. Just criminal.