Regions Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Regions Bank account or service department,

Checking account Account opening, closing, or management Texas

I was charged $72.00 in overdraft fees on -. Last time I called about a fee I asked if my line of credit could be setup on my checking account and to opt me out of overdraft. I was lied to about this and was charged $72.00 overdraft fees due to this. I am on a fixed income and can not afford to pay these fees due to their mistake. - of the fees was for $3.00 that should have declined due to being opt out. I never signed a form opting me into overdraft coverage and asked to see if but was told they did n't have it. Please help me get all $72.00 refunded.

Regions customer in Texas
Dec 16, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

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