Regions Bank Account Or Service Complaint

Regions Bank account or service department,

Checking account Problems caused by my funds being low Florida

I have letter from r egion bank stating that i will receive a check. I called again to see how long the Check will take. Now i was told 7 to 10 days. Ok after the 7 days was up i called again. Now they say. My account was not effected. I 'm just trying to see it was or wasnt