Regions Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Bank account or service department,

Checking account Problems caused by my funds being low Texas

I am a regions bank account holder first off I had a payment due on -/-/15 and they ran the payment through on -/-/15. Which is not right. I deposited money in my account on -/-/15 I was - short and was advised by a representative on -/-/15 that I would not get a overdraft fee because it was not over - On Monday -/-/15 I was given a overdraft fee. Also they said my deposit does not show that it was put in on -/-/15. It shows -/-/15. I immediately called the bank and spoke to managers. They have no records of the call. This is not right. I should not have been charged the over draft fee. I have had nothing but overcharges for overdrafts since day one with the bank. I want my account to given credit for the overdraft. They continue to do this to people and it is wrong!

Regions customer in Texas
Nov 17, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

Consumer disputes how Regions handled their complaint

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