Review and analysis of over 14 Va Mortgage complaints against Sun West Mortgage Company, Inc.
Sun West Mortgage Company, Inc. consumers have reported over 14 official complaints related to VA mortgage. Out of the 14 consumer complaints against Sun West Mortgage Company, Inc., 21% were disputed by the consumer (i.e. the consumer was not happy with how Sun West Mortgage Company, Inc. responded to their complaint) and 86% were processed in a timely manner. 7% of consumer complaints against Sun West Mortgage Company, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Sun West Mortgage Company, Inc. Mortgage loan servicing, payments, escrow account March 1, 2017 - To Whom It May Concern I am getting jerked around by Sun West Mortage Company. What happened is when I first set up my automatic payment I wanted to make a $1000.00 dollar payment each month. It would cover the payment and anything else was to go to principal. Sun West Mortgage Company decided to raise my monthly payment from $890.00 to $930.00 That was no problem since I was paying a - dollars per month or so I thought. Turns out they added the $100.00 the $930.00 equaled $1000.00. It was $39.00 more than I requested to be taken out. Subsequently, I did not have the extra... |
Sun West Mortgage Company, Inc. Mortgage settlement process and costs December 28, 2016 - I refinanced my mortgage using contour mortgage. My current mortgage company sunwest mortgage gave contour a payoff on - -. I signed the closing papers on - -, 2016. I have my monthly payments directly come out of my checking account every - of the month. I was advised by sunwest to cancel my - payment threw my bank due to the signing which I did. - also calculated per dime payments into the final payoff which would bring the payments current from the date of requested payoff until - - when the payoff check was received. I received a letter from sun West stating my l... |
Sun West Mortgage Company, Inc. Mortgage loan servicing, payments, escrow account December 24, 2016 - I recently refinanced my house with the same lender. The closing date was set at the end of - and I had already sent in my payment for the month of -. As there was to be two months of " skipped '' payments ( notice enclosed ), this would have been - and - with payments beginning -/-/-. I called the broker, -, who stated that Sun West Mortgage would catch the error and return the check. When the check was not returned in several weeks ' time, I began inquiries. They acknowledged receipt of the - check, but after that, there is obfuscation only. One individual claimed that... |
Sun West Mortgage Company, Inc. Mortgage loan modification,collection,foreclosure November 18, 2016 - Sunwest Mortgage has maliciously reported my mortgage account incorrectly. This act was premeditated and vindictive. Because I am enrolled with all - major credit bureaus, I have the date ( proof ) archived. When I disputed the data, Sunwest refused to correct even after I disputed numerous times with them directly and the - reporting credit bureaus. I got the VA involved and the issue first issue was mitigated the next day. - is directly responsible for the fraudulent reporting of a federally insured VA mortgage which is a felony. She has done this malicious and fraudulent act - s... |
Sun West Mortgage Company, Inc. Mortgage loan servicing, payments, escrow account June 13, 2016 - I received a phone call and a late payment statement from Sun West Mortgage Company, Inc ( SWMC ) on or about -/-/2016. After looking at my - - online payment detail I called SWMC mortgage and explained my bank showed they mailed the payment on -/-/2016 and the payment processed -/-/2016. I was told they did not process the payment until -/-/2016, which created the late fee after -/-/2016. I explained they had internal issues processing my payment late and that was not my fault. They said they could wave half of late fee ( $42.00 ). I told them no because ... |
Sun West Mortgage Company, Inc. Mortgage loan servicing, payments, escrow account May 16, 2016 - SUNWEST MORTGAGE. Roof damages and my insurance carrier ( - ) approved a full roof replacement. I had to inform mortgage Company Sunwest about this because the repair check was a 2 party check to me and mortgage company. After filling out all the paperwork, Sunwest informs me that they will keep up to $150.00 of the contractors money so they can pay their own inspector to come make sure work is completed. I spoke to my loan officer and my insurance carrier and neither has ever heard of this practice. I look at all my loan docs when I signed with Sunwest, and no paperwork shows that if I h... |
Sun West Mortgage Company, Inc. Mortgage loan modification,collection,foreclosure April 1, 2016 - I am currently - to the - -, I fell behind on mortgage payments, Internet services are not always available. I 've reached out to the bank several times to see what options were available to me to no avail. My credit score is dropping dramaticly. I finally was able to make a call and speak with someone. I asked what my options are and she told me that I would have to fill out, scan, fax all this paperwork to her to see ; otherwise there is nothing they can do for me. I explained my situation and how these resources are not readily available to me. She then told me that I should 've pl... |
Sun West Mortgage Company, Inc. Mortgage credit decision / underwriting November 24, 2015 - Was told needed - items ( conditions ) then after given to me they turned me down from original information not of the conditions. They drug me along for 90 days ... |