VA mortgage Loan servicing, payments, escrow account
Sun West Mortgage Company, Inc. Mortgage department,
VA mortgage Loan servicing, payments, escrow account Washington
To Whom It May Concern I am getting jerked around by Sun West Mortage Company. What happened is when I first set up my automatic payment I wanted to make a $1000.00 dollar payment each month. It would cover the payment and anything else was to go to principal. Sun West Mortgage Company decided to raise my monthly payment from $890.00 to $930.00 That was no problem since I was paying a - dollars per month or so I thought. Turns out they added the $100.00 the $930.00 equaled $1000.00. It was $39.00 more than I requested to be taken out. Subsequently, I did not have the extra $39.00 but I did have over $1000.00 dollars in the account. They said I had insufficient funds so they docked me $15.00. I know it does not sound like much but they threatened me with a bad credit score if I did not pay up immediately. I tried to call them over a half dozen times and one day in particular I was disconnected three times and that really chapped my hide. Sincerest regards -
Sun West Mortgage Company, Inc. customer in Washington
Mar 01, 2017
* Source: CFPB Complaint Database
Sun West Mortgage Company, Inc. response to complaint:
Closed with explanation
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