Review and analysis of over 19 Va Mortgage complaints against Caliber Home Loans, Inc
Caliber Home Loans, Inc consumers have reported over 19 official complaints related to VA mortgage. Out of the 19 consumer complaints against Caliber Home Loans, Inc, 16% were disputed by the consumer (i.e. the consumer was not happy with how Caliber Home Loans, Inc responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Caliber Home Loans, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 12, 2016 - I received a delinquent tax bill for an extra parcel of land that was included on our mortgage. It was supposed to be escrowed out of our payment, however it was not. I notified my mortgage company Caliber Home Loans of this in - - and a research request was submitted. I called back in - - after receiving yet another delinquent tax bill. They informed me the research request was still pending from -/-/-. I have called back again on -/-/- and today -/-/- and still no action has been taken, according to the representatives with whom I have spoken. I have faxed ... |
Caliber Home Loans, Inc Mortgage application, originator, mortgage broker May 2, 2016 - My husband and I are the sellers in this situation. Our buyers were working with a home loan company since -/-/- in order to obtain a VA loan. They are military Veterans who had moved from - to - recently. Neither buyer or seller had realtors so we depended on good communication and a reliable loan consultant. This couple had credit issues and were told at the beginning they needed to pay down some credit cards which they did. They needed to raise their credit score. Then they were told that there was a late payment to a credit card last - - - and they would be required to ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 21, 2016 - My husband was approved through our - to be exempt from property taxes here in - - - Va as he is a - veteran. The problem is that Caliber home loans is continuing to take out the taxes, and will not adjust our loan to reflect the exempt status. I have called several time and each time they advise they will " open a new inquiry '' through their tax research dept. I am then advised to call back in a week because they are an inbound call center only. When I call back I enter the same loop again. I talk with someone who has no clue, am told they will open another inquiry, and I have... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account March 18, 2016 - My husband qualified for homestead exemption, and we have tried since - to get Caliber home loans to readjust our mortgage payment. Nothing has happened. Trying to reach these people is horrible. You have to know ahead of time which division you need before calling. Their phone system is confusing and getting to a real person is time consuming. We have spent hours trying to talk to someone. We are paying $380.00 more than required. Also, my husband likes to send extra money but they wo n't apply it to the mortgage unless it is a full payment. ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account February 17, 2016 - My current mortgage company, Caliber Home Loans, took over my mortgage in -, - from - -, and they have perpetually miscalculated my mortgage payment / escrow, which has resulted in both insurance and monthly payment issues that have significantly affected my finances. Shortly after taking over the loan from - -, Caliber failed to make payments to my homeowner 's insurance company ( - - - ). - sent me notifications threatening to cancel my insurance due to a lack of payment. Several phone calls to -, -, and Caliber revealed Caliber had an incorrect address t... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account December 10, 2015 - Caliber Home Loans holds my mortgage. In - 2015, they overpaid my state and local property taxes, resulting in an account deficit, and have for months refused to issue the appropriate refund. Due to Caliber 's error I have lost accrued interest and now my escrow amount due was recently increased to my detriment and through no fault of my own. See this e-mail thread for a summary of the problem : Thanks, -. I greatly appreciate your time. Please find a full accounting attached. Please note, that I pay taxes on the unit and the parking space separately, hence the - line items. Respectfu... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account September 8, 2015 - I paid my mortgage online at - with Caliber Home Loans on -/-/2014 for - payment. They did n't apply payment til - - which was at 31 day period. They have me as a 30 day late on the credit bureau. I submitted my payment well enough time for them to issue credit. This is not my fault my payment was submitted on a thursday they do not need that many days to apply payment. It was done online in there system. I have begged them to correct this 30 day late on my credit report they have now said that if they change it, they would be in violation of the laws made up by the credit re... |
Caliber Home Loans, Inc Mortgage credit decision / underwriting April 25, 2015 - My husband and I sought pre approval for a home loan. My husband is - military and we are preparing for a move -. I was encouraged to contact - - from Caliber Home Loans. He assured me the process would be quick and painless. I explained our current situation and what we were seeking. This began on Tuesday, - -. We received pre approval from - - on Friday, - - out of the corporate office in Texas because - - is not licensed in the state we are seeking a home loan. We were pre approved for $280000.00 with a total loan amount of $280000.00. I received the ... |