Caliber Home Loans, Inc Mortgage department,
VA mortgage Loan servicing, payments, escrow account Maryland
Caliber Home Loans holds my mortgage. In - 2015, they overpaid my state and local property taxes, resulting in an account deficit, and have for months refused to issue the appropriate refund. Due to Caliber 's error I have lost accrued interest and now my escrow amount due was recently increased to my detriment and through no fault of my own. See this e-mail thread for a summary of the problem : Thanks, -. I greatly appreciate your time. Please find a full accounting attached. Please note, that I pay taxes on the unit and the parking space separately, hence the - line items. Respectfully, - and the involved Caliber folks are mistaken. Please escalate this as you see fit. At closing, the following payments were made ( see attached HUD-1 ) : Closing - $1700.00 of $2500.00 annual tax assessment ( $1200.00 due - - and $1200.00 due - - ) Closing - $190.00 of $330.00 annual tax assessment ( $160.00 due - - and $160.00 due - -
Please note, that had I not paid taxes at settlement, Caliber 's payments would have been proper. Unfortunately, Caliber overpaid as follows ( see attached Caliber Escrow Report ). - - $1200.00 - - $160.00 Therefore, exclusive of lost earned interest, I am owed a refund of : $480.00 ( $1200.00 - $780.00 ) and $21.00 ( $160.00 - $140.00 ) Moreover, according to the online Caliber portal, Caliber intends to distribute even more funds in - ( see attached Caliber Escrow Report ). Thanks -, -
Caliber Home Loans, Inc customer in Maryland
Dec 10, 2015
* Source: CFPB Complaint Database
Caliber Home Loans, Inc response to complaint:
Closed with explanation
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