Caliber Home Loans, Inc Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Caliber Home Loans, Inc Mortgage department,

VA mortgage Loan servicing, payments, escrow account Maryland

Caliber Home Loans holds my mortgage. In - 2015, they overpaid my state and local property taxes, resulting in an account deficit, and have for months refused to issue the appropriate refund. Due to Caliber 's error I have lost accrued interest and now my escrow amount due was recently increased to my detriment and through no fault of my own. See this e-mail thread for a summary of the problem : Thanks, -. I greatly appreciate your time. Please find a full accounting attached. Please note, that I pay taxes on the unit and the parking space separately, hence the - line items. Respectfully, - and the involved Caliber folks are mistaken. Please escalate this as you see fit. At closing, the following payments were made ( see attached HUD-1 ) : Closing - $1700.00 of $2500.00 annual tax assessment ( $1200.00 due - - and $1200.00 due - - ) Closing - $190.00 of $330.00 annual tax assessment ( $160.00 due - - and $160.00 due - -


Please note, that had I not paid taxes at settlement, Caliber 's payments would have been proper. Unfortunately, Caliber overpaid as follows ( see attached Caliber Escrow Report ). - - $1200.00 - - $160.00 Therefore, exclusive of lost earned interest, I am owed a refund of : $480.00 ( $1200.00 - $780.00 ) and $21.00 ( $160.00 - $140.00 ) Moreover, according to the online Caliber portal, Caliber intends to distribute even more funds in - ( see attached Caliber Escrow Report ). Thanks -, -

Caliber Home Loans, Inc customer in Maryland
Dec 10, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

Consumer disputes how Caliber Home Loans, Inc handled their complaint

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