Banco Popular North America Checking Account Complaints

Review and analysis of over 64 Checking Account complaints against Banco Popular North America

Banco Popular North America consumers have reported over 64 official complaints related to Checking account. Out of the 64 consumer complaints against Banco Popular North America, 14% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular North America responded to their complaint) and 100% were processed in a timely manner. 28% of consumer complaints against Banco Popular North America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Checking Account Consumer Complaints


Banco Popular North America Bank account or service account opening, closing, or management

January 27, 2017 - My complaint is directed toward Popular Community Bank cancellation policy, I closed my account -/-/- and received a statement -/-/-. I called the bank to verify if my account was closed. I was told both of my accounts were never closed, and the withdrawal slips states it was supposed to be -/-/- I called Popular Community Bank after I received a statement -/-/- and was to the account was still open, a Auto Charge was placed on my account and NSF Fee $34.00. My 2nd account was opened -/-/- The representative stated that I will have to file a claim to have charges rem...

Read more

Banco Popular North America Bank account or service account opening, closing, or management

December 30, 2016 - Popular Community Bank has offered a $120.00 bonus for opening checking account. ( Receive $75.00 when you make - ACH direct deposits of $500.00 or more. Receive $50.00 when you make - online bill payments or preauthorized withdrawals. ) I accepted Popular Community Bank 's offer and opened checking account # - ( letter attached ), made a required opening deposit and made preparations to fulfill bank 's requirements for the bonus. Imagine my astonishment and disappointment to find that Popular Community Bank has decided to close my account some - weeks later after accepting...

Read more

Banco Popular North America Bank account or service using a debit or atm card

August 2, 2016 - on -/-/2016 I used the ATM machine to deposit cash something happened that the only deposit credited to my account was $680.00. $1200.00 was credited to another account, the transaction between the receipts attached are only 3 mins apart. I asked my bank to help me solve the issue but the branch manager 's reply was " you picked up another ATM receipt trying to get credit for money that is not yours ''....

Read more

Banco Popular North America Bank account or service account opening, closing, or management

January 21, 2016 - This complaint is in reference to Popular Community bank 's $120.00. bonus checking account promotion now in effect. Here are the small print rules : http : - Retirees get once a month direct deposit checks. Since it takes the Treasury /Social Security 10-12 days to set up a new electronic bridge to the bank ... it is simply impossible for retirees to have - checks deposited into the new account within a strict 90 day window as specified by the bank. The third direct deposit would always exceed the 90 day window-so the customer would forfeit their $ -. The bank might as well h...

Read more

Banco Popular North America Bank account or service making/receiving payments, sending money

January 19, 2016 - On - -, -, I requested that a check be issued to the order of - -, through my bank 's online bill payment system, in the amount of $3700.00, The bank duly issued check number -. After three weeks - - informed me that she had not received the check. Upon investigation, I learned that the check had cleared the bank, but the payee line had been crudely amended to add the phrase " or - - ''. I reported this to the bank on - -, -. Subsequently, - - submitted an affidavit to the banks stating that she had nor received nor cashed the check in question. T...

Read more

Banco Popular North America Bank account or service deposits and withdrawals

December 15, 2015 - I opened a checking account online with Popular Bank - during the process I linked the new account with my current account and in order to verify they made test deposits into my account but according to my bank they are pulling my funds as opposed to doing a test deposit. ...

Read more

Banco Popular North America Bank account or service using a debit or atm card

June 14, 2015 - I have a Business Debit card with Banco Popular NA and somehow money was taken out of my account using ATM machines in other areas of NY ( - and - ) for - day totaling about -. I never lost the card I still have it and the bank tells me i might get my money back but as of now no credit. I saw online that after - days I am supposed to be given a CRedit untill the investigation is complete. Please help me. ...

Read more