Banco Popular North America Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Banco Popular North America Bank account or service department,

Checking account Using a debit or ATM card New Jersey

on -/-/2016 I used the ATM machine to deposit cash something happened that the only deposit credited to my account was $680.00. $1200.00 was credited to another account, the transaction between the receipts attached are only 3 mins apart. I asked my bank to help me solve the issue but the branch manager 's reply was " you picked up another ATM receipt trying to get credit for money that is not yours ''.

Banco Popular North America customer in New Jersey
Aug 02, 2016

* Source: CFPB Complaint Database

Banco Popular North America response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Banco Popular North AmericaComplaint HistoryComplaints6/201211/20136/20146/20158/20158/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Banco Popular North AmericaUsing a debit or ATM card55.6%33.3%11.1%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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