Review and analysis of over 9 Home Equity Loan Or Line Of Credit complaints against SunTrust Banks, Inc.
SunTrust Banks, Inc. consumers have reported over 9 official complaints related to Home equity loan or line of credit. Out of the 9 consumer complaints against SunTrust Banks, Inc., 22% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account November 14, 2016 - I purchased a condo with a first mortgage from Suntrust Mortgage and a purchase money second mortgage by Suntrust Bank as an Equity Line of Credit. In -/-/-, Suntrust Mortgage foreclosed on the property and that account no longer appears on my credit reports. Suntrust Bank continues to report the - - with a current balance showing. Suntrust Bank is reporting 120 day late in -/-/-, then - from -/-/- to -/-/-, then charge off from -/-/- thru -/-/- and no reports shown after that. Suntrust Bank 's error is showing a current balance of $38000.00 instead of ... |
SunTrust Banks, Inc. Mortgage loan modification,collection,foreclosure September 27, 2016 - I have an equity line of credit or a second lien on my home through SunTrust. After 10 years of paying the loan and never missing a payment, the repayment period has ballooned the monthly payment to the extent of creating severe hardship for me. I asked Suntrust to rework/refinance the loan so I can get an extended period to pay this back. They denied the application which has put me in financial hardship. I feel that Suntrust is not being equitable or practical in considering my loan application. The first mortgage payment is $1600.00 to - - while Suntrust is telling me I have to pay ... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account September 20, 2016 - Filed Bankcruptcy in - got Discharge in -. Included in that bankruptcy was the Home Equity line of credit from Suntrust Bank. For some reason Suntrust Bank is saying I have a past due payment of $4100.00. from this Home equity line of credit. When the bankcruptcy was file there was no past due amount. Also on my regular mortgage payment it has been current up to -/-/16. I need for Suntrust to correct his error in statement on my credit. ( Documents provided )... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account August 1, 2016 - SunTrust is reporting untruthfully that we were four months late paying our mortgage in the past 12 months. We did enter a Chapter - plan in - - but during that time we consistently made the payments each month as we have in the past 10 years. After complying with our plan and receiving a satisfactory discharge in - of -, we had received no statements ( other than interest rate changes ) regarding our SunTrust mortgage account yet we continued to make the monthly $550.00 payments as set forth in our mortgage agreement. Still, we received no statements from SunTrust but did rec... |
SunTrust Banks, Inc. Mortgage loan modification,collection,foreclosure June 7, 2016 - During a period of hardship where my husband was out of work for 11 months, we contacted our lender Suntrust to help with our current loan. At that time, their suggestion was since we were current on our loan, we would have to be behind 3 months before they could help us .... So we filled out the Loan Modification and per their suggestion, did not make payments for three months. The loan modification went through and then we promptly made 3 monthly payments at once to make up for the three unpaid months. ( see - - ). In this time period, our rate was only 1 %, so our minimum payment was ... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account May 13, 2016 - Several years ago, I went through a divorce and had to sell my marital home through a short sell. At that time, I had a equity line of credit with SunTrust Bank. They refused to forgive the debt and negotiated with the buyer for me to assume $16000.00 of debt to be re-paid over a ten year period. I have now reached an age and point in my career where I need to settle down and buy another home as I prepare for retirement. I made an offer of settlement and the bank will not return my calls or when they do, have lost my file. ... |
SunTrust Banks, Inc. Mortgage loan modification,collection,foreclosure May 2, 2016 - We had a line of credit with Suntrust Bank in 2005 for $140.00 and we refinance our house to paid off the line of credit, we sent the payment to Suntrust, but we still getting charge for $140.00,, please help me. Thank you - ... |
SunTrust Banks, Inc. Mortgage loan modification,collection,foreclosure March 22, 2016 - SunTrust Home Equity line of credit keeps reporting to - and - bureau wrong information about the original date to when my case was opened. The date reported is wrong, and even though my lawyer keeps writing them letters about what they are doing wrong ; SunTrust keeps sending letters to me about the same case all over again. My case was opened and reported in -, -, but it was sold since -, -. I had sent several letters to this company telling them about the right date and about the closure of this case. My prepaid legal services in Florida has been sending to - and - l... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account March 20, 2016 - Re Home Equity Line of Credit with SunTrust Bank We purchased our home in -/-/-. The mortgage and a Home Equity Line of Credit ( HELOC ) were financed by SunTrust Bank. In - - we refinanced the mortgage. In - - we increased the HELOC ( both still with SunTrust Bank ). -/-/- I merged the mortgage and the HELOC into - loan financed by - -. Therefore, both the mortgage and the HELOC with SunTrust Bank were paid off in full. On - -, -, a " Certificate of Satisfaction '' for the mortgage was recorded in the Land Records for - County, Maryland. A " Certifi... |