SunTrust Banks, Inc. Mortgage Complaint

SunTrust Banks, Inc. Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

I purchased a condo with a first mortgage from Suntrust Mortgage and a purchase money second mortgage by Suntrust Bank as an Equity Line of Credit. In -/-/-, Suntrust Mortgage foreclosed on the property and that account no longer appears on my credit reports. Suntrust Bank continues to report the - - with a current balance showing. Suntrust Bank is reporting 120 day late in -/-/-, then - from -/-/- to -/-/-, then charge off from -/-/- thru -/-/- and no reports shown after that. Suntrust Bank 's error is showing a current balance of $38000.00 instead of $0.00. The property is foreclosed by Suntrust and the Statute of Limitations has expired, so why show a balance. I disputed this with the bank in -/-/- ( see the attached letters - but they refused to correct it. In a phone call today, the Suntrust Bank representative stated that the balance will never come off the credit reports until it is paid or settled. That can not be the law for a mortgage debt. I have also disputed with -, - and - with no success. Please help as I am trying to refinance my home mortgage. Thanks. -