Review and analysis of over 358 Home Equity Loan Or Line Of Credit complaints against PNC Bank
PNC Bank consumers have reported over 358 official complaints related to Home equity loan or line of credit. Out of the 358 consumer complaints against PNC Bank, 25% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank responded to their complaint) and 99% were processed in a timely manner. 3% of consumer complaints against PNC Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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PNC Bank Mortgage loan modification,collection,foreclosure December 16, 2015 - My complaint is due to my divorce and primarily involves my HELOC, though my first mortgage ( fixed rate Home Equity, really ) is with the same lender. I will remain with my kids in the home and want to assume both the Home Equity and the HELOC ( or have my ex-husband 's name removed ) but I 've been unsuccessful. I 've submitted a complaint previously but ca n't dispute the response, possibly due to the age of my complaint, but research takes time. I 've had a chance to review my HELOC docs and have several issues. First, my ex and I both believed the HELOC was secured by a different residenc... |
PNC Bank Mortgage loan servicing, payments, escrow account December 15, 2015 - We filed bankruptcy in - - which was discharged on - -, -. We have a home equity loan with a minimum monthly payment of $690.00. The loan originated in - with National City Mortgage who was later bought out by PNC Bank. We have made voluntary and regular payments on our home equity loan following the bankruptcy. After the bankruptcy discharge, we continued to receive normal monthly statements from National City Bank and then beginning in - - we received normal monthly statements from PNC Bank. In late - we began making $ 800 monthly payments. Since we were paid ... |
PNC Bank Mortgage loan modification,collection,foreclosure December 4, 2015 - i have been advised by my realtors to contact this Bureau. My husband andI acquired a Home Equity Line of Credit in - of -. The prepaymentphase ended this past -/-/-. Uneducated and unaware, wewere caught off guard and can not afford the payments. Our home is vacant, we own another home, in the city where we work and live, we aredesperately wanting to sell, sell, sell, the home, but it is not selling. We havereceived a cash offer on the home, a lowball offer, and we have applied for ashort sale with our primary plus our secondary mortgage lien holders. This isthe very beginning stag... |
PNC Bank Mortgage loan modification,collection,foreclosure December 4, 2015 - PNC ( a.k.a National City Bank ) does not address my complaint in the least bit of the aggressive appraiser they recommended and the gross negligence on their part. The lack of their due diligence is mind blowing and they took complete advantage of me as a consumer. When they sent foreclosure papers to me in -/-/- I reached out to - - - at PNC immediately and faxed her a letter giving them permission to contact me. I find it ironic that they say they ca n't contact me " due to a ceased and desist on record '' but on -/-/- - at - I have a saved voice mail from - -... |
PNC Bank Mortgage loan servicing, payments, escrow account December 1, 2015 - I had made payments on the - mortgage for over 10 years with out a late or missed payment. PNC Bank asked that I pay in full and when I requested a hardship modification in -/-/- they sent it to me on -/-/2015. When I contacted PNC Bank they indicated I had 30 days to complete it and that my representative was - @ -. -. When I reviewed the documentation is does n't have - 's name or due date. When I contacted PNC again they indicated I had until -/-/-. I contacted them again and was told it had to be received by -/-/- but should be postmarked by -/-/-. No w... |
PNC Bank Mortgage loan servicing, payments, escrow account November 24, 2015 - I am trying to close on my parents estate. I paid off the mortgage when my step father passed away, while my mother was still alive. Now the bank PNC is telling me I have to pay off a line of credit that was open back in -. This loan was through National City Bank in Ohio. The debt was wrote off as bad credit by this bank in -. PNC purchased this bank in - and now is trying to get fund already wrote off " as bad debt ''. I have no documentation that this money was ever spent by my parents, nor do I have anything from any of the banks that they ever tried to come after the funds. The b... |
PNC Bank Mortgage application, originator, mortgage broker November 19, 2015 - I recently went to PNC Bank in -, NC to pursue a refinance on our house loan with a Harp Loan. A PNC bank representative had told us we were eligible for this type of refinance and it sounded sensible. When we met to proceed with the refinance, she told us that after further looking into it, we did n't qualify due to my employment status changing since my loan originated, but instead she had a good loan to offer us. She offered us a 15-year refinance at 4.14 % with no loan fees, or closing costs, and said this was the best savings she could offer. She told us the only difference between thi... |
PNC Bank Mortgage application, originator, mortgage broker November 18, 2015 - In - 2015, I applied to refinance my HELOC with my existing mortgage company, PNC. I was informed that even though my FICO score was -, I needed to have " - successful trades '' in order to refinance and receive the same product. I was told I had only - trades. I asked repeatedly what specifically was meant by a " trade '' but was never given a real answer. I was told it was a government guideline/regulation and - the bank could not get around. I was informed, after asking, if paying off - more bill would make a difference and told that it should. I rescinded my application, ... |
PNC Bank Mortgage application, originator, mortgage broker November 12, 2015 - To Whom It May Concern, I recently applied for a home equity loan with PNC Bank for the amount of $25000.00. My initial loan estimate indicated that the estimated payment would be $510.00. The assessed value of the property per PNC 's assessor was $530000.00 ( though I note that the assessor did not account for - square feet of livable space ). My current mortgage balance is $380000.00. On - -, the underwriter issued the following request via email : '' Homeowners insurance dwelling coverage is insufficient. Will need dwelling coverage increased to cover total liens $4000... |
PNC Bank Mortgage loan servicing, payments, escrow account September 29, 2015 - I had - HELC loans with - - that were sold to PNC Bank - account - was coming up for renewal -/-/-, -/-/- I received an offer to convert - to a 30 Year Fixed rate at the rate of 4.74,. which I did and started making the new payments as of -/-/-. The other - loan ending in - which was coming due -/-/- I was not offered the same program, when I questioned PNC, I was told verbally that my payment history was not sufficient, never late and I am the same borrower that PNC converted the other HELO loan to a 30 year fixed. I was told that I could apply for ... |
PNC Bank Mortgage loan modification,collection,foreclosure September 8, 2015 - We have a second mortgage on our home with PNC. Our first is with - - -. We applied and received a loan modification from - - -. Then we applied and were denied a loan modification from PNC. We appealed the decision and were denied again. Each time we asked to understand their basis for the denial and they refused to provide us with that information. ... |
PNC Bank Mortgage loan modification,collection,foreclosure July 12, 2015 - I called the bank who holds my second mortgage/home equity loan, before the payments were to go up from - to - per month. I called on - -, 2015 to modify my loan payment, which they say was to expire on - -. Today, it is - - and they still have not modified my loan. They are asking me to sign documents which they say are original loan papers. After four months of negotiations, and having never missed a payment, I have n't any modification. Why do they threaten me that if I do not sign these loan papers, that they will not give me a loan modification? They also threaten ... |
PNC Bank Mortgage loan servicing, payments, escrow account July 4, 2015 - I have a HELOC on a second home condo in VT. The loan is with PNC. It balloned on -/-/- Since -/-/- I have been speaking with PNC regarding a refinance .I sent the app -/-/- and was denied do to credit ( approx - ). They told me to reapply on - -. At that time I was told i would have to apply for a LM. In the begining of - I was contacted an was sent a LM application which I completed and returned. Approx 4 weeks later i recieved a HARP application. I called a explained the loan did not quauilfy for HARP because it was aHELOC and a second home. I was told I did not k... |
PNC Bank Mortgage loan servicing, payments, escrow account June 24, 2015 - This is additional information for case # -, which I filed last month. Someone from PNC Bank emailed me to call her. I have now called - times since her email ( - ), and her phone always goes to voicemail. Because of my travel and meeting schedule, I am not in a position to take unscheduled phone calls during the day, so I 'm not sure if there 's anything else I can do to move this forward. See attached emails. ... |
PNC Bank Mortgage loan modification,collection,foreclosure June 5, 2015 - We short sold our home in 2012. PNC Bank was the lender for a - ( Home Equity Line of Credit ) on our home. They have incorrectly reported the loan on our credit reports. We ca n't get a loan to buy a home again unless they provide a letter stating that the HELOC was NOT a charge off, but a short sale. They also incorrectly show - accounts on our credit reports, - with the correct account number and the - with an attenuated account number that have each been reported differently ( - shows a $0.00 balance and the other shows an unpaid balance ). They are - IN THE SAME accoun... |
PNC Bank Mortgage loan servicing, payments, escrow account June 1, 2015 - - my husband and I are co-signing for our - year son to purchase a farm. He has been a farmer at heart all his life even in kindergarten he was trying to find a way so skip school to go to work on the farm. His dream was coming true as we sat down and signed the paperwork for the mortgage, or at least we thought. The bank giving us the mortgage requested another property that my husband and I own be paid off. We agreed and I went into the local PNC branch to give them a check for $42000.00 to pay this loan in full. They advised me they would have to send it to their corporate location ... |
PNC Bank Mortgage loan servicing, payments, escrow account May 29, 2015 - I wrote a $100000.00 check against my HELOC, and the bank unilaterally split into - - $90000.00 and a $10000.00 - and charged me - for writing a check. Rather than a single transaction for $50.00, they charged me for - transactions of $50.00 each. I tried to complaint via online chat, and the person said that the loan department said that 's how they do it. I went into a branch to complain, and the person in the branch - - - - called the loan department, who told her that if anyone writes a check over $90000.00, they automatically split it into - trans... |
PNC Bank Mortgage loan servicing, payments, escrow account May 26, 2015 - Old case # - we had this resolved. Same bank different complaint. Equity line modified, term not principal even though the house was appraised $77000.00 less then the new equity line. I think they beat you until you will take anything after fighting for 3 years. The new complaint is I had to obtain a lawyer to tell me to stop paying PNC or they will not respond I had to ruin my credit. I asked them after it was al said and done what do I have to do to make my new loan current. They told me I would be on a trial bases for 3 months. I asked if I could make - payments early to get current... |
PNC Bank Mortgage loan servicing, payments, escrow account April 14, 2015 - I have a - mortgage on my principal residence for $130000.00 originated in -/-/- by - - mortgage as an interest-only loan with a 10.25 % interest rate. - - was purchased by PNC Bank in -/-/- and they have been the servicer of my loan since then. I am not currently in a hardship but am unable to refinance my loan because there is approximately $120000.00 in negative equity in my house. I have spoken with every department within PNC and noone is willing help. My monthly interest-only payment is $1100.00. I have paid a little more than $100000.00 in interest as of... |
PNC Bank Mortgage loan servicing, payments, escrow account April 11, 2015 - I am buying a home with the closing scheduled for -/-/-. When my loan officer recently tried to access my credit report info with - and -, he found that I was classified as DECEASED on - agencies ' records. This apparently happened when PNC Bank reported my husband 's death in mid -/-/- to the credit bureaus. ( He and I held a joint home equity account. ) It is imperative that the deceased designation for my name be removed at once so we can continue to prepare for the house closing. Both - and - indicated that PNC made this report but PNC denies having submitted info ... |
PNC Bank Mortgage loan servicing, payments, escrow account March 29, 2015 - I requested a copy of a check I wrot against my second mortgage ( line of equity ) with PNC bank almost 2 months ago and have been getting nothing but the runaround. I 've spoken to - ( - ) different individuals and they all would say they 'll look in to it and call me back, but they never do. I 've left - messages for - - - at - - - to no evai. I 've begged him to at least return my calls regardless of whether he has any information or not. But, no phone calls from nobody from PNC so far. They are sure quick to call when the monthly payment is a day late, but not wh... |