Home equity loan or line of credit Loan servicing, payments, escrow account
PNC Bank Mortgage department,
Home equity loan or line of credit Loan servicing, payments, escrow account Maryland
I wrote a $100000.00 check against my HELOC, and the bank unilaterally split into - - $90000.00 and a $10000.00 - and charged me - for writing a check. Rather than a single transaction for $50.00, they charged me for - transactions of $50.00 each. I tried to complaint via online chat, and the person said that the loan department said that 's how they do it. I went into a branch to complain, and the person in the branch - - - - called the loan department, who told her that if anyone writes a check over $90000.00, they automatically split it into - transactions in order to charge the transaction fee -. I have paid off and closed the account ( including paying - $50.00 fees -, but this behavior is sleazy.
PNC Bank customer in Maryland
May 29, 2015
* Source: CFPB Complaint Database
PNC Bank response to complaint:
Closed with monetary relief
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