PNC Bank Mortgage Complaint

PNC Bank Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Florida

I requested a copy of a check I wrot against my second mortgage ( line of equity ) with PNC bank almost 2 months ago and have been getting nothing but the runaround. I 've spoken to - ( - ) different individuals and they all would say they 'll look in to it and call me back, but they never do. I 've left - messages for - - - at - - - to no evai. I 've begged him to at least return my calls regardless of whether he has any information or not. But, no phone calls from nobody from PNC so far. They are sure quick to call when the monthly payment is a day late, but not when you want something from them. Thank you!