PNC Bank Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

PNC Bank Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Pennsylvania

Old case # - we had this resolved. Same bank different complaint. Equity line modified, term not principal even though the house was appraised $77000.00 less then the new equity line. I think they beat you until you will take anything after fighting for 3 years. The new complaint is I had to obtain a lawyer to tell me to stop paying PNC or they will not respond I had to ruin my credit. I asked them after it was al said and done what do I have to do to make my new loan current. They told me I would be on a trial bases for 3 months. I asked if I could make - payments early to get current earlier. They said yes. I made -, - and - payments - -. I was imfomed the following week that - payment went into - and my other - payments went to principal and I still owed -, - and -. I have been abused by this bank for 3 years. I would like to meet with someone from your agency to discuss this in person. Regards, - -

PNC Bank customer in Pennsylvania
May 26, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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