Review and analysis of over 96 Conventional Adjustable Mortgage (Arm) complaints against Carrington Mortgage
Carrington Mortgage consumers have reported over 96 official complaints related to Conventional adjustable mortgage (ARM). Out of the 96 consumer complaints against Carrington Mortgage, 21% were disputed by the consumer (i.e. the consumer was not happy with how Carrington Mortgage responded to their complaint) and 96% were processed in a timely manner. 0% of consumer complaints against Carrington Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Carrington Mortgage Mortgage loan modification,collection,foreclosure December 17, 2015 - The purpose of this letter is to formally notify Carrington Mortgage Services ( CMS ) that the hazard insurance premium payment was incorrectly calculated at the time of determining my qualifying modified total ( PITI ) mortgage payment. This results in me actually having to pay $200.00 more than the determined qualifying payment amount. CMS has the annual insurance premium amount incorrect on their documents. CMS incorrectly calculated an annual hazard insurance premium based on half of the actual premium amount ( $1400.00 ) when the total annual premium is actually $3400.00. CMS used t... |
Carrington Mortgage Mortgage loan modification,collection,foreclosure November 18, 2015 - My home is currently in active foreclosure, I fell behind 2 years ago -/-/2013 due to loss of income from employment. I have now submitted over 10 applications requesting assistance with modification of my loan and I always receive the same response " incomplete application '' I 've made contact over the phone with there representatives and never receive the assistance that I need I 'm always been told of additional info that is needed and when I send it and follow up on it. I get told by someone else a different story, the biggest problem is not having a point of contact to be able to assis... |
Carrington Mortgage Mortgage loan modification,collection,foreclosure October 5, 2015 - Carrington Mortgage Services denied a loan modification request on -/-/15. We have since submitted an appeal along with supporting documents to substantiate additional income by requesting a review of the file - loan # - -. After many phone calls they finally admitted they were in receipt of the documents as of -/-/15. We were told that the review will take up to 30 days. -/-/15 came and went, no word from Carrington Mortgage Services. Many calls later, we are hearing conflicting statements from their representatives. Promises of phone calls for an explanation for th... |
Carrington Mortgage Mortgage loan servicing, payments, escrow account September 11, 2015 - Carrington Mortgage is reporting a mortgage the that we have paid on-time for 11 years as closed and part of our bankruptcy. This mortgage was NOT part of our bankruptcy plan. It was paid outside the plan, by us, directly to Carrington exactly as our bk plan clearly states. None of the Carrington debt was discharged, but they are reporting that it was.The bk is also discharged now so even if the status changed DURING the bankruptcy, it should be corrected now that the case is discharged. ( This was the case with my student loan. It was listed as closed then within 30 days of discharged, it cha... |
Carrington Mortgage Mortgage loan servicing, payments, escrow account May 29, 2015 - On - -, 2015, we were notified by - - - that after their escrow review our mortgage payment would be decreased from $2200.00 to $2000.00 as of - -, 2015. In -, our mortgage was transferred to Carrington Mortgage Services. After not receiving any documents on how to pay your company starting - -, 2015, I called customer service and found out that we would still have to pay the amount of $2200.00 until a new escrow analysis was run and was told that would take approximately - days. I called today, - -, and was told that the the analysis was completed ... |
Carrington Mortgage Mortgage loan servicing, payments, escrow account March 19, 2015 - I was offered a trial modification by my servicer - Carrington. I accepted the offer. The first payment was due in the month of -. As a member of the - - - -, I received 30 day - in the month of -. None-the-less I called Carrington to make the - trial modification payment over the phone. Carrington refused to take the payment over the phone but instead demanded that I send via - -. Because of my service I explained to Carrington that I would have limited access to - - and I faxed my -. Carrington stood firm in their unreasonableness. I was able to get to ... |