Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure New York

Carrington Mortgage Services denied a loan modification request on -/-/15. We have since submitted an appeal along with supporting documents to substantiate additional income by requesting a review of the file - loan # - -. After many phone calls they finally admitted they were in receipt of the documents as of -/-/15. We were told that the review will take up to 30 days. -/-/15 came and went, no word from Carrington Mortgage Services. Many calls later, we are hearing conflicting statements from their representatives. Promises of phone calls for an explanation for the outcome of their review produced only nothing. I, - - residing at - - -, - -, MA -, am appealing to the Consumer financial protection bureau to look into this matter. It seems that Carrington Mortgage Services is acting in reckless, deceitfull and unprofessional way -.