Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

I was offered a trial modification by my servicer - Carrington. I accepted the offer. The first payment was due in the month of -. As a member of the - - - -, I received 30 day - in the month of -. None-the-less I called Carrington to make the - trial modification payment over the phone. Carrington refused to take the payment over the phone but instead demanded that I send via - -. Because of my service I explained to Carrington that I would have limited access to - - and I faxed my -. Carrington stood firm in their unreasonableness. I was able to get to a - - office on - -, but Carrington refused to accept the payment because they claimed it was late. My Authorized - Party representative called Carrington on - separate occasions - - -, - -, and - -, 2015. The purpose of each call was to determine whether or not there was a scheduled foreclosure sale date. Each time the Authorized - Party Representative was told there was not a foreclosure sale date. Carrington completed a foreclosure sale on - -, 2015. At the time of the foreclosure sale I remained out-of-town due to the - mentioned above.