Review and analysis of over 228 Vehicle Loan complaints against American Honda Finance Corporation
American Honda Finance Corporation consumers have reported over 228 official complaints related to Vehicle loan. Out of the 228 consumer complaints against American Honda Finance Corporation, 22% were disputed by the consumer (i.e. the consumer was not happy with how American Honda Finance Corporation responded to their complaint) and 99% were processed in a timely manner. 5% of consumer complaints against American Honda Finance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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American Honda Finance Corporation Consumer Loan problems when you are unable to pay June 7, 2016 - Ca n't pay late fee so they want repossession of the car and i told them i can cancel my gap and pay it but that 's not good enough.... |
American Honda Finance Corporation Consumer Loan managing the loan or lease June 7, 2016 - I disputed an account with American Honda Finance with the - major credit bureaus and directly with AHF. The credit bureaus and AHF both verified the accounts as being accurate and responded to my dispute in a timely fashion. But what they failed to do per the Fair Credit Reporting Act, was to update my account as being disputed within 5 days of receiving the dispute which according to the Federal Trade Commission is their responsibility and when not done, is a violation of the FCRA.... |
American Honda Finance Corporation Consumer Loan managing the loan or lease June 4, 2016 - In -/-/- Honda financial double posted my payment. Once they credited my account, I paid them again. I was promised everything was ok and I had nothing to worry about. Well, - - I received a call while I was sleep 3 days after -. I was told my account was past due. I explained what happened and the lady kept telling me I owed the money. My bank gift involved. The lady was waiting on documents from them showing the payment went through my account. She said she never recovered it, so I had to send her screen shots of my account then she called me and said she needed the before and ... |
American Honda Finance Corporation Consumer Loan managing the loan or lease June 3, 2016 - Honda is reporting my account to the credit bureaus as a current charge off with a 30 day late payment in - 2009. This is not accurate and needs to be updated.... |
American Honda Finance Corporation Consumer Loan managing the loan or lease May 30, 2016 - My car company American Honda Finacial has contacted my job after told not to! I work at a hospital and I can not have any personal calls come through on the company phone. American Honda Finacial keeps calling my job and my Director told them they can not call the hospital phone. I have also recently spoken with Anerican Honda Finacial Repersenatives and had told them orally not to call my job and gave them an updated number and point of contact on - -, 2016. I also made a payment agreement! However, I am feeling unsafe that my Truck has a recall with airbags that Honda has yet to repla... |
American Honda Finance Corporation Consumer Loan managing the loan or lease May 26, 2016 - We have financed - vehicles through American Honda Financial services AHFS ). We make monthly payment on - vehicles by ACH from - - - -. In - of 2016, AHFS sent through - payment requests for each vehicle ( I understand this happened to many people ). They quickly sent through a correction and our bank statement indicates we made - payment on each car in -. In late - I began receiving massages from AHFS that just asked me to call them back. I was able to finally do that on - -. I had no urgency as they did not tell me why they were calling and I had no re... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay May 24, 2016 - - was repossessed by Honda Financial Services on or around - - or -. As soon as vehicle was recovered, I contacted the company to try to obtain vehicle back. The customer agent advised me of the payment amount due and when it needed to be paid. The amount need to be paid was $3700.00 and need to be paid by - - according to the customer service agent in the recovery department. I obtained a check from my financial institution and had it sent via overnight delivery on - -, 2016. After following up with the company on - -, the company vehicle disclosed that they wo... |
American Honda Finance Corporation Consumer Loan managing the loan or lease May 23, 2016 - American Honda Finance is incorrectly reporting a 30 day late payment on my credit report for - -. I have a credit report dated - - - that did n't report a late for -, but showed a late in - -, also in error. Also attached is a report from this account from - directly that shows - in -. We notified Honda, and they updated - to reflect as paid as agreed and removed the late, but at that time they THEN reported - as a 30 day late, as shown on my credit report dated - - -. There should be no lates shown since - -. I have tried at great length... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay May 17, 2016 - Upon maturity of the loan they wanted me to pay almost an extra $1000.00 without being able to tell me what it was for. When I refused they charged off. I purchased a - Honda Accord and financed it through Honda financial account -. During the course of the loan I did a couple of extensions. This changed my maturity date from - to - -. I was half a month behind on payments due to a divorce and custody battle but always paid it before the 30 days and let them know ahead of time. The loan since always paid before 30 days never went past due o my credit. I would each month make t... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay April 29, 2016 - Honda Financial has not lived up to their promises. They promised me in - 2015 to change the due date to -/-/- and they still have n't done this. There have been issues with Honda and electronic glitches causing harm to me and my credit. - threatened me and said that I need to start cleaning my car because it 's going to get repossessed tomorrow. Honda gave me my account number over the phone and my Mom made the last payment. It has been two weeks and the payment has not been credited yet. I should n't be in repo status and - had no right to harass me. When I requested to speak w... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay April 22, 2016 - American Honda Finance reports false information on my credit reports. They show multiple repossessions for an account not associated with me. ... |
American Honda Finance Corporation Consumer Loan taking out the loan or lease April 15, 2016 - I am an affected consumer who received an auto loan with an extremely high annual interest rate of 19.5 % from American Honda Finance Corporation in - -. I have reason to believe that this interest rate was assigned to me solely on the basis of my race ( - ) and income level ( less than - annual ). During my initial consultation with AHFC, I disclosed to the AHFC administrator my financial and living status which would hinder me from affording a large down payment for a vehicle aside from the value of my trade in. Because this would be my first time financing a vehicle and becaus... |
American Honda Finance Corporation Consumer Loan managing the loan or lease April 6, 2016 - I made an electronic payment for both my - and my wife 's - on -/-/16, so I made - payment on each of the - accounts ( auto loans ). This is not a recurring ( automatic ) payment, it is a one time payment made on each account. The - charges were posted against my checking account on -/-/16. Now, today -/-/16, - identical charges were posted against my checking account. Honda Financial Services, without my authority, duplicated the charges, which has resulted in my checking account being overdrawn. It took me hours to contact them. They informed me it is an e... |
American Honda Finance Corporation Consumer Loan managing the loan or lease April 6, 2016 - Honda Financial services Illegally submitted Double car Payments and unauthorized to thousands Of its customers since as early as per some customers say since - - and Honda Financial services Knew and until today -/-/16 I was victim of such act and it was personally taken out illegally form my bank without Permission or authorization. I trusted My bank information on there site and Never agreed to auto pay, easy pay.. I solely Left that information so when I want to pay future payments and the information was stored. leaving I thought it was safe with a company so big to leave my b... |
American Honda Finance Corporation Consumer Loan managing the loan or lease April 6, 2016 - Honda Financial Services charged, without permission, my checking account that was attached to my loan. I had already made a payment on -/-/2016 and today, -/-/2016, that same exact amount was charged. They had no permission nor consent to charge my account. Now i am dealing with a huge negative on my account, as well as future overdraft fees. The fact that i have to call honda, wait for hours to be on hold and just get a message that they 'll resolve the issue soon is unacceptable. Also having to contact my bank, who is n't at fault. ... |
American Honda Finance Corporation Consumer Loan managing the loan or lease April 6, 2016 - I have a Honda CRF 250L Dual Sport Motorcycle financed through Honda Financial Services. I submitted my monthly payment on -/-/2016 and it cleared my bank on -/-/2016. I checked my bank account today and Honda Financial Services ( HFN ) had withrew another payment without authorization. I have attempted to contact their customer service several times and can not get through. There are several others in the same situation. ... |
American Honda Finance Corporation Consumer Loan managing the loan or lease April 6, 2016 - Honda Finance Services has an Easy Pay service which automatically withdraws a monthly payment. They withdrew this monthly payment twice. This is apparently a routine problem with them, and is affecting - people today. There is no way to contact them to report a problem or resolve it, other than a toll free number that is not working today, and at the best of times does not allow direct contact with a customer representative. ... |
American Honda Finance Corporation Consumer Loan taking out the loan or lease April 3, 2016 - the " loan '' was induced by fraud. As there was not full disclosure to the material fact ( s ), In order for any contract to be valid, there must be 'full disclosure ', 'good faith ', 'valuable consideration ', and 'clean hands '. Which amounts to ; 18 U.S. Code 656 - Theft, embezzlement, or misapplication by bank officer or employee. 1 ). I was not told that the Federal Reserve Policies and Procedures and the Generally Accepted Accounting Principles ( GAAP ) requirements imposed upon all Federally-insured ( FDIC ) banks in Title 12 of the United States Code, section 1831n ( a ), PROHIBIT t... |
American Honda Finance Corporation Consumer Loan managing the loan or lease March 30, 2016 - I have a negative line item showing on my -, - and - reports from American Honda Finance. I have NO association with this creditor nor have i ever. ... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay March 25, 2016 - I am a - on a fixed income. I have just enough income each month to pay my bills and to feed and provide shelter for me. If I have extra expenses in one month, it puts me behind financially and this is what happened in this situation..I have a loan with Honda Financial. I have paid $380.00 a month, without interruption, to Honda since -, until a month or so ago, when it changed to $400.00, using the extra $17.00 to pay off late fees that had accrued and for which your agency helped me to finally stop accruing. All because Honda would not change my payment date. In early - -... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay March 22, 2016 - I lost my job - -, 2016. I called Honda Financial Services to inform them of this and see about deferring some payments until I could get working again. I was told " no '' because I had n't had my vehicle long enough to make six consecutive payments. I assumed I would be getting a tax refund this year and just get caught up with that money. When I went to file my taxes, I learned I was going to be PAYING IN and getting NO refund.I called Honda back and asked them to work with me.Again, I was told " no ''. After asking several family members ( who are all financially strapped themselves ... |
American Honda Finance Corporation Consumer Loan taking out the loan or lease March 14, 2016 - See attached document for full story and facts. Additional document includes the - extension contracts the first on for - - - for 10 months in - and the second on for - - - for 23 months in - and -. Next are the - original lease contracts for each car as stated above. I meant to have them in different order, but has been very hectic and stressful. I scanned at - Library due to my movers stealing my brand new printer. I realize now I might like to provide additional docs for ledgers I discuss and advertisement mailed to me b - - for a set lower payment... |
American Honda Finance Corporation Consumer Loan taking out the loan or lease February 17, 2016 - What Happended My wife and I have an auto loan from American Honda Finance Corporation. corporation. The CFPB and the DOJ recently resolved an action with American Honda Finance Corporation. The action stated that - borrowers were paying higher interest rates than white borrowers. Honda was required to pay $24.00 - in restituion to affected borrowers. My wife is -. When is CFPB going to send us our portion of the settlement? ... |
American Honda Finance Corporation Consumer Loan managing the loan or lease January 26, 2016 - American Honda Finance Corporation deducted two monthly automobile payments from my payment account for -/-/-. They blamed this on their newly re-designed web site. No means to email complaint to company. Contact us tab on website has no mailing address of Corporation. Only an - number to call. Upon calling, and listening to numerous canned prompts, and being told expected wait time would be two minutes, but turned out to be 19 minutes. ... |
American Honda Finance Corporation Consumer Loan managing the loan or lease January 21, 2016 - To Whom It May Concern, We really need some help. We had a high interest loan through Honda Finacical since 2010 on a 2010 - - We recently traded in the vehicle to - as they agreed to payoff the rest of the loan. We notified Honda of this the very next day after signing the contract with -. The - dealer needed the exact payoff amount and tried to call Honda Financial multiple times. They refused to give the info. to -. I then called Honda Financial back who told me that if - did n't make the payment right away they were going to mark us 30 days late on our credit. I told t... |
American Honda Finance Corporation Consumer Loan managing the loan or lease January 20, 2016 - How can I find out if Honda over charged me for my loan? ... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay December 10, 2015 - I am currently due for my - - payment on my vehicle. I have been receiving numerous phone calls after the seven day grace period. Yesterday I received - calls back to back at -, -, - and -. I had missed those calls and they kept calling back. That is harassment! I worked collections and there are rules against constant calling and hanging up and calling back again and again! ... |
American Honda Finance Corporation Consumer Loan shopping for a loan or lease shopping for a loan or lease December 4, 2015 - I 'm an -. Because of this I feel as though I was discriminated against when getting a loan from Honda Financial Services. For some reason I feel as though something is n't correct and I believe I was overcharged interest on my car loan. If possible I would like someone to look over my paperwork. ... |
American Honda Finance Corporation Consumer Loan shopping for a loan or lease shopping for a loan or lease December 3, 2015 - I recently purchased a vehicle through a - in - -, NY. My loan for thevehicle was financed through - Bank. On -/-/15 Honda Financial sent me aletter stating that they had been unable tooffer me credit " on the terms originally requested '' and that " our subsequent counteroffer has sinceexpired. '' The problem here is that I have nodocumentation of Honda Financial ever making aloan offer to me, nor do I have any record ofHonda making a counteroffer. The referencenumber on the letter from Honda is -. Furthermore, Honda said that I couldobtain written documentation on reaso... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay problems when you are unable to pay November 24, 2015 - I purchase a - - - on -/-/- in at the time they charged me a high interest rate of 9.64 %. I was a college student and I paid faithfully until I was injury on my job as a teacher assistant, then they came and taken the car from me in the year of -, after I informed American Honda Finance Corporation my status, that I was on workman comp and I paid faithfully and they the American Honda Finance Corporation just up and taken my vehicle, which caused me hardship. The company did not even try to work with me, and I was paying what I could, the American Honda Finance Corporatio... |
American Honda Finance Corporation Consumer Loan shopping for a loan or lease November 6, 2015 - I WAS IN THE MARKET FOR A SPECIFIC HONDA ACCORD COUPE. I WENT TO - - HONDA, AND SPOKE WITH - - -, A SALES PERSON THAT I HAD DEALT WITH PREVIOUSLY. I ASKED HER IF SHE HAD THE VEHICLE I WANTED, SHE SAID YES. I ASKED FOR THE COST AND SHE REPLIED THAT SHE HAD TO ASK HER MANAGER - -. WHEN SHE RETURNED SHE STATED THE THE COST OF THE CAR WAS $ -. I THEN ASKED HER WHY WAS IT SO HIGH AS I HAD RESEARCHED THE CAR, AND THE MOST THEY WERE ASKING FOR THE CAR FROM -, AND THE BEST PRICE, WAS $31000.00, IF I 'M NOT MISTAKEN. I THEN ASKED HER IF THAT WAS THE BEST THEY COULD DO, AND ... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay problems when you are unable to pay November 4, 2015 - I called today -/-/2015 to American Honda Financial Services to discuss the account and resolve a situation that we are encountering with the monthly payments due to my medical situation I got behind. My daughters have been helping me with the medical issues and now helping me financially since I am -. Today my oldest daughter called American Honda Financial and they wanted to speak to me so I can authorize my child to speak to them. My daughter called we was on a - way called and I gave more than - times autorization to American Honda Financial to speak to my daughter on my beh... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay problems when you are unable to pay November 3, 2015 - I purchased a car from - where they up charged me on the interest rate. I fell behind in my note due to a legal situation where my mother was overdosed causing her to die and I ended up with funeral expenses as well as inherited debt. As of today my car has been reposes and Honda would n't offer me a payment plan. But only a pay off amount of -. I just recently settled my mother 's medical malpractice case and have a check that I am waiting to clear. I asked could they give me 10 days for the check to clear and they wo n't even allow that. Here it is I 'm trying to pay my car off and be ... |
American Honda Finance Corporation Consumer Loan managing the loan or lease managing the loan or lease October 30, 2015 - I noticed that my credit score was negatively impacted when I was in process of refinancing my mortgage. This was a result of an oversight on my part for missing my - 2015 car payment to Honda Financial Services. When I did realize the oversight I immediately paid - 's and - 's payment. I feel that Honda Financial Services did not pursue all avenues of making me aware of the situation and did not inform me of the negative impact of this oversight would have on my credit score. I did not receive any written documentation to inform of my missed payment nor were any voicemail messages le... |
American Honda Finance Corporation Consumer loan problems when you are unable to pay October 17, 2015 - America Honda Finance is listing a paid off auto loan as charged off account. ... |
American Honda Finance Corporation Consumer loan taking out the loan or lease October 17, 2015 - American Honda Finance via a Honda Dealer forced me into an auto loan contract at an exorbitant interest rate in -/-/2011. American Honda Finance along with the Honda Dealer discriminated against me based on my race, religion, color and national origin. The dealer promised me an interest rate of 5.99 % APR on my loan and took my down payment checks. But when I looked at the contract, the interest rate was 16.99 % APR. I refused to sign the contract and I wanted to back off but the finance manager told me that I can not back off as I have already gave the checks for down payment and if I back... |
American Honda Finance Corporation Consumer loan problems when you are unable to pay October 16, 2015 - I purchased a vehicle in - 2011 though Honda America Financial Services and was subject to discriminatory lending practices by way of a higher that normal interest rate given to - - Borrowers. I have spoken with - representatives and neither was able to inform me of how to pursue restitution. ... |
American Honda Finance Corporation Consumer loan shopping for a loan or lease October 7, 2015 - I purchased a car in 2005 value $18000.00 Honda Civic. I paid the car note for 4 years at the end of the 4 years I was told that there was a balloon payment of $8000.00 on the car. I had no idea I had a balloon payment. I told Honda finance that I did not have the $8000.00 to make a - time payment and they told me I had to return the car after paying for it for 4 years and they will treat it as a lease.I returned the car in great condition with minimal mileage. Now 6 years later Honda reported to credit bureaus that I owe $380.00, - for a Civic. I have called several times to Hon... |
American Honda Finance Corporation Consumer loan taking out the loan or lease July 15, 2015 - I read that Honda Financial Services settled for racial discrimination. How can I find out if I was discriminated against when I signed for a car loan? ... |
American Honda Finance Corporation Consumer loan shopping for a loan or lease July 15, 2015 - I would like to go on record stating that I to was a victim of Honda Car Loan Discrimination -/-/-. I purchased a - Honda Civic for my daughter. The sticker price was for -. By the time they added taxes the total price was -. I was told they had to charge - to activate the factory built ( Honda ) theft device. Which in reality all they did was give me the keys and showed me how it worked. ... |
American Honda Finance Corporation Consumer loan shopping for a loan or lease July 15, 2015 - Hello, I 'm one of the borrowers from Honda Financial. Ive purchase a car from Honda on the year of 2013 since then I was paying $ - $650.00 a month. I was n't aware of the high interest rate that I have. I 've talk to couple of people there and they were saying I 'm paying way too much for a car loan that most people are, and the first place my is a brand new ( SUV ) base model. I do n't know is it because of my race. My friend who has the same credit as me and bought a higher model car is paying less, I 'm very confused and disappointed. I hope someone from your good office can review t... |
American Honda Finance Corporation Consumer loan shopping for a loan or lease July 15, 2015 - I purchased a Honda Accord in 2012 at the Honda of - in Ohio. I was sent an advertisement for a - percent interest rate and thought I 'd take advantage of the opportunity. Once I arrived at the dealership and consulted with - -, she informed me that not only did I not qualify for the - percent interest rate but I also had the option of only - car at a higher interest rate, around five percent. I thought this was odd because my credit score was - at the time but with her pushy tactics, I felt forced into the deal. She told me that I did not qualify for the - percent rate... |
American Honda Finance Corporation Consumer loan taking out the loan or lease June 12, 2015 - I am the victim of identity theft. On - -, 2015, I received an alert from a credit monitoring service that someone ( likely the person who has been fraudulently using my social security number to attempt to take out loans and obtain other lines of credit ) had attempted to open a line of credit with American Honda Finance using my social security number, or other personally-identifiable information. This showed up on my credit report as an ( erroneous ) inquiry. I telephoned American Honda Finance ( AHF '' ) on -/-/2015 to request removal of this fraudulent inquiry from my credit ... |
American Honda Finance Corporation Consumer loan shopping for a loan or lease May 28, 2015 - so I went to trade in my car at a dealership when they got my info from my bankruptcy they told me I have n't made a payment since - 2013 when I filed my bankruptcy. I told them I have been making my payments all along. that 's when they showed me my info on my bankruptcy and it showed only - or - payments. so they had to add all the obsolete payments up and add it to the price of the vehicle I was going to buy. and it came back that my monthly payment would have been $950.00 a month. I laughed at them and said no thanks. I do n't think Honda financial should be able to hold all my ... |
American Honda Finance Corporation Consumer loan managing the loan or lease May 27, 2015 - Acura Financial Services sends me bills with little time before due date every month, just today -/-/2015 I received a bill which due date is - -, 2015 ; the are not complying with all financial institutions regulations to provide bills with - weeks prior to due date. ... |
American Honda Finance Corporation Consumer loan managing the loan or lease May 11, 2015 - Honda Financial Services - misapplied car loan payment to a closed lease account. This caused all subsequent payments to be considered late and fined for delinquency. I continued paying more than minimum payment to catch up to what Honda was considering late. However, the late payment fees continued and another misapplication of payment in - led to threat of car repossession. Loss of income resulted from having to research and dispute matter with Honda. Additionally, credit score affected by 7+ months of Honda marking payments as late. Physical proof of all mentioned here is available fo... |
American Honda Finance Corporation Consumer loan managing the loan or lease April 29, 2015 - I have a car financed with Honda Financial. I was working with an account manager to get my account caught up. I called in to advise him that the car was involved in a wreck. A sub told me he was on vacation, and I needed to get a personal loan. She also told me that I needed to pay the next day because they were looking for the car, and they would come get it. I was not aware that they were planning to get the car, so I told her I was going to put the car into the shop to get fixed first. - weeks later, a repo man from - - - shows up at the gym that I have been doing personal trai... |
American Honda Finance Corporation Consumer loan managing the loan or lease April 22, 2015 - I declared Chapter - bankruptcy in -/-/- as part of my divorce proceedings. The debts included in the bankruptcy were discharged in - -/-/- - - of - - Firm in -, OK was my attorney for these actions. I had a loan through Honda Finance at this time. It was communicated to Honda Finance that I intended to keep my car and continue paying on the loan and the loan was not included in my bankruptcy. Two years later, I have discovered on my - Credit Report that Honda is reporting that my loan was closed and is reporting that my account status is derogatory. Meanwhile... |