American Honda Finance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

American Honda Finance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease California

American Honda Finance is incorrectly reporting a 30 day late payment on my credit report for - -. I have a credit report dated - - - that did n't report a late for -, but showed a late in - -, also in error. Also attached is a report from this account from - directly that shows - in -. We notified Honda, and they updated - to reflect as paid as agreed and removed the late, but at that time they THEN reported - as a 30 day late, as shown on my credit report dated - - -. There should be no lates shown since - -. I have tried at great length to have Honda correct it but they refuse. I am attempting to buy a home and a new car, and this error is having a significant impact on my ability to qualify and the cost of credit with interest rates. Honda had system problems that


all the proof that shows when the payments were made ( not 30 days late! ) I spoke to - in - at Honda financial together with my mortgage broker, on - - -, with no success. At our request, she transferred us to leave a voice mail for her supervisor, -, which we did. Thank you for your assistance.

American Honda Finance Corporation customer in California
May 23, 2016

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with explanation

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