American Honda Finance Corporation Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

American Honda Finance Corporation Consumer loan department,

Vehicle loan Taking out the loan or lease California

I am the victim of identity theft. On - -, 2015, I received an alert from a credit monitoring service that someone ( likely the person who has been fraudulently using my social security number to attempt to take out loans and obtain other lines of credit ) had attempted to open a line of credit with American Honda Finance using my social security number, or other personally-identifiable information. This showed up on my credit report as an ( erroneous ) inquiry. I telephoned American Honda Finance ( AHF '' ) on -/-/2015 to request removal of this fraudulent inquiry from my credit report, speaking with - '' ( the only


as a consumer, I could not request assistance from AHF directly ). This, despite my *repeatedly* telling him that under federal law ( the Fair Credit Reporting Act Section 623 ), as a furnisher of information to credit bureaus, AHF is and was *required by law* to assist me to resolve the fraudulent inquiry as a victim of identity theft. I asked to speak to - 's supervisor, but - repeatedly refused to transfer me - or to give me the phone number of AHF 's fraud or credit department. In short : AHF is in standing violation of the Fair Credit Reporting Act in providing me absolutely no recourse, as a consumer who is a victim of identity theft, to dispute this fraudulent entry on my credit report.

American Honda Finance Corporation customer in California
Jun 12, 2015

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with non-monetary relief

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