American Honda Finance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

American Honda Finance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay California

I am a - on a fixed income. I have just enough income each month to pay my bills and to feed and provide shelter for me. If I have extra expenses in one month, it puts me behind financially and this is what happened in this situation..I have a loan with Honda Financial. I have paid $380.00 a month, without interruption, to Honda since -, until a month or so ago, when it changed to $400.00, using the extra $17.00 to pay off late fees that had accrued and for which your agency helped me to finally stop accruing. All because Honda would not change my payment date.


if I borrow money it makes things worse, because I go further into a financial hole and can not pay it back.So now I owe $400.00 for - - which I just do not have the money to pay. I just made a $400.00 payment to Honda, which is all I could send, and it was applied to - -. Now, I am getting calls twice a day about the - payment. I also received a very disturbing, threatening letter from a - -, ( - ) - of Honda telling me that Honda Financial will use every resource under the law to get that payment, including re-possessing my car. I have tried to remonstrate with Honda Financial, to have them understand that I am a responsible consumer who wants to pay her bills on time every month as I have done 5 years. I 've had a run of high expenses that have to be paid, I have not used the money for unnecessary frivolities.And yes, I yearn to be able to save money each month to cover emergencies such as I have just had, but I just do n't have the income to be able to do that. Can you please contact Honda and see if there can be a solution to this impasse between Honda Financial and me? I believe they think I 'm not terribly intelligent, and perhaps might be doing this on purpose. I 've had a run of bad luck, but now I would like to continue paying my monthly payment every month for the approximately 15 months I have left to pay off the loan. Sincerely, - -.

American Honda Finance Corporation customer in California
Mar 25, 2016

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with non-monetary relief

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