American Honda Finance Corporation Consumer Loan Complaint

American Honda Finance Corporation Consumer Loan department,

Vehicle loan Shopping for a loan or lease Shopping for a loan or lease New York

I recently purchased a vehicle through a - in - -, NY. My loan for thevehicle was financed through - Bank. On -/-/15 Honda Financial sent me aletter stating that they had been unable tooffer me credit " on the terms originally requested '' and that " our subsequent counteroffer has sinceexpired. '' The problem here is that I have nodocumentation of Honda Financial ever making aloan offer to me, nor do I have any record ofHonda making a counteroffer. The referencenumber on the letter from Honda is -. Furthermore, Honda said that I couldobtain written documentation on reasons for theirdecision by contacting their -, - officeat ( - - -. But when you call that number, Honda claims that you need to make the requestin writing. Their - - letter to me makes noreference to the need to make the request inwriting, versus by phone.