Pentagon FCU Other Bank Product/Service Complaints

Review and analysis of over 34 Other Bank Product/Service complaints against Pentagon FCU

Pentagon FCU consumers have reported over 34 official complaints related to Other bank product/service. Out of the 34 consumer complaints against Pentagon FCU, 26% were disputed by the consumer (i.e. the consumer was not happy with how Pentagon FCU responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against Pentagon FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Other Bank Product/Service Consumer Complaints


Pentagon FCU Bank account or service deposits and withdrawals

January 27, 2017 - I opened an account with Pentagon FCU in -/-/2015. I also had an overdraft protection account of $500.00. Sometime the following year I cam behind in payments on my overdraft protection account loan ending -. At that time Pentagon FCU denied me access to my checking account in which I had direct deposit. The froze my debit card in which I would have no access to my money because there are no branches in the state of -, on top of that they required that before I be given any access to my direct deposit that I bring my account current. Even though I told them that I was unable to pay a...

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Pentagon FCU Bank account or service account opening, closing, or management

September 20, 2016 - I believe my loan request was denied due to my age ... ..I 've been a member for over 14+ years, and attempted to obtain a consolidation loan ... .that 's key, as I wanted to return to the - ... .the reason given after being put through several loops..it was denied!! I had a home loan that was paid off early, and when I got that, I owed more ... BUT was younger ... ..I was also lied to about a freeze ... no one else had this reaponse..I checked.....

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Pentagon FCU Bank account or service making/receiving payments, sending money

August 23, 2016 - 1.Theft of Mass Proportion of over about $ -.Blatant disregard for the -, Armed Services, actions without verification, Privacy, professional rules of conduct, and the rules of law.Favors and conduct unbecoming of all bank guidelines, concepts, protocol and authorization by me, the account holder. 2.Recovery and compensation for the suffering of myself, my family and the current threats 3.Immediate follow up and investigations per request of the financial Institution Of the Pentagon Federal Credit Union Fraud Department , Lawyers and Bank managers. of many months of complaint of the mai...

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Pentagon FCU Bank account or service account opening, closing, or management

March 22, 2016 - Someone opened an account with PENFED Credit Union under my name last - 2015. I found out about this this past -. I have called PENFED 6 times, faxed them my police report 3 times and have yet to hear from them with any followup from the Fraud Dept. I am very concerned that there is no follow up or concern for resolution with this issue. ...

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Pentagon FCU Bank account or service account opening, closing, or management

February 5, 2016 - PENTAGON FCU - ACCOUNT NUMBER OPEN DATE -/-/- BALANCE DATE -/-/- ACCOUNT STATUS - PAST DUE - COMMENT TRANSFERRED I AM DEMANDING VALIDATION FOR THE ABOVE REFERENCE NUMBER PLEASE PROVIDE A FULL ACCOUNT LEDGER AND A CHAIN OF TITLE FOR THE THIS DEBT THAT IS BEING REPORTED ON MY CREDIT REPORT. ...

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Pentagon FCU Bank account or service deposits and withdrawals

October 16, 2015 - I have been a member of Pentagon Federal Credit Union -/-/-. I had a checking & saving account and - major credit cards with excellent payment history 's. -/-/- I checked my accountso on line and all my accounts are closed and my credit cards are charged off. I called and had several communication was different representative and they stated that my accounts were closed. They had me down on my accounts as being -. I told the representative that this is a mistake on the credit union behalf. They also told me to provide them with notized document stating I ' am not dead. Okay I s...

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Pentagon FCU Bank account or service account opening, closing, or management

July 26, 2015 - In - I filed for bankruptcy. Pentagon Federal Credit Union - PFCU - held the mtg to a property that I owned, so they were named in the bankruptcy. There were, In fact, a large part of the reason for the bankruptcy, which I is part of this complaint. The first reason I am filing a complaint against them This past week I called to close a member account I had with them. I kept receiving statements even though I have not used the account since -. The account balance was $5.00. When I told the C/S Rep what I wanted he said he needed to transfer me to the Delinquency Dept. I asked why...

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Pentagon FCU Bank account or service making/receiving payments, sending money

April 14, 2015 - I wanted to transfer, on Pen Fed CU website, money from our checking account to IRA account. The IRA account was not available for transfers. I called and ask why it was not available. I was told that this kind of transactions is prohibited by law - because of reporting requirements. Is there a law/regulation that prohibits electronic transfer of money into IRA account form checking/savings account? ...

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