Pentagon FCU Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Pentagon FCU Bank account or service department,

Other bank product/service Making/receiving payments, sending money Maryland

I wanted to transfer, on Pen Fed CU website, money from our checking account to IRA account. The IRA account was not available for transfers. I called and ask why it was not available. I was told that this kind of transactions is prohibited by law - because of reporting requirements. Is there a law/regulation that prohibits electronic transfer of money into IRA account form checking/savings account?

Pentagon FCU customer in Maryland
Apr 14, 2015

* Source: CFPB Complaint Database

Pentagon FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Pentagon FCUComplaint HistoryComplaints7/201212/20122/20137/20139/20135/20148/201410/20143/20154/20156/20158/20169/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Pentagon FCUMaking/receiving payments, sending money78.6%7.1%14.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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