JPMorgan Chase Savings Account Complaints

Review and analysis of over 360 Savings Account complaints against JPMorgan Chase

JPMorgan Chase consumers have reported over 360 official complaints related to Savings account. Out of the 360 consumer complaints against JPMorgan Chase, 26% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 99% were processed in a timely manner. 15% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.

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New Savings Account Consumer Complaints


JPMorgan Chase Bank account or service using a debit or atm card

December 15, 2015 - I would never bank with chase and I advise anyone else to do the same I had a dispute with - the lady at chase told me what I could dispute and what I could n't so I did what she said so a month latter there is - dollars taken out of my account I go to chase to find out the problem they called the department that handles fraud the guy said the dates I disputed was not in the time allowed but the chase persons told me what dates I could dispute then he told me they took - dollars out of my account and gave it to - the said they send me an e-mail did n't get it they said they sent me...

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JPMorgan Chase Bank account or service account opening, closing, or management

October 5, 2015 - Around - -, 2015 I went into the bank I usually go to, where I also go to -. I then asked the representative to help me. - helped me but then he said that my issue needed to be handled by a banker ; my banker -. He then asked me to wait on the lobby, until - was ready for me. Instead - did not call me into her boot even though her boot was empty. Instead, she scurried in and out of her office several times to get - to communicate with me instead of calling me into her office to speak directly to me. Almost three months went by. I did get - calls from corporate to tel...

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JPMorgan Chase Bank account or service deposits and withdrawals

July 15, 2015 - I am a Colorado member of Chase bank and hold - accounts with them : - checking, - savings, - mortgage, - auto loan. I have been a member for about 10 years and have always received satisfactory service. I regularly check my checking account statements for fraudulent activity, but typically just scan the totals of my other - accounts since I do n't have a debit card directly linked to them. I recently noticed that a $20.00 bank fee has been taking from my savings account monthly since - 2014. After speaking to a bank manager, I was told that it was a mistake on the bank ...

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JPMorgan Chase Bank account or service account opening, closing, or management

July 7, 2015 - I opened a savings and checking account at J.P Morgan Chase Bank ( - - location ). I wired $230000.00 into the savings account # -. About - days later my personal banker called to tell me, and subsequently sent me a brief email which is attached, that he had received instructions to close the account. I received no explanation as to why only provided a phone number to call.I called that number and it was the Compliance Department. I asked to know what was found by their back office team '' that made me unsuitable as a customer. I was summarily told that the information stayed in...

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JPMorgan Chase Bank account or service deposits and withdrawals

July 2, 2015 - My savings account was opened by removing funds out of my checking account by the branch manager in - - which is - - we then began a relationahip and he was being my personal banker then several days before my closing I had trouble removing funds from my savings account in - - - they claimed I would need a photo I.D and basically nothing else could be done to get into my savings account by another branch manager which is - - so I had to have someone break into my house in Il to get a pass port so I could remove my funds from my savings account my wife made a money tr...

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JPMorgan Chase Bank account or service account opening, closing, or management

June 23, 2015 - Chase bank closed my savings account,and sent my money to the state of Texas,without my authorization,or even telling me. When I got my monthly statement it was just gone. This is my life savings.They are telling me I have to file a claim with Texas and it may take 3 To 4 months and cost over 500.00 dollars in processing fee. I feel like I am being scammed. Chase has made a huge error and expects me to correct. very unfair and I will never trust them with my money ever again. Big banks don't care who they hurt....

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JPMorgan Chase Bank account or service account opening, closing, or management

June 21, 2015 - I am - of - beneficiaries on a savings account of my father 's. My father passed away in - and when I inquired what was needed to collect and close the account, I was advised the death certificate. In - I took the death certificate to the bank and requested the funds be distributed to the beneficiaries. This time I was told that all the beneficiaries needed to be present. I advised the representative that this was not possible as they do not live close to a branch bank and - lives out of state. I was then advised that a notarized letter would be needed from each beneficiary with...

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JPMorgan Chase Bank account or service deposits and withdrawals

May 30, 2015 - On - -, 2015 around -, I went to the bank CHASE with branch in - - - NJ, with my daughter to deposit $200.00 dollars in cash. The bills I deposited were - - - $100.00 bills -each. After I deposited the money, the ATM machine malfunction and told me it was having technical difficulties, and it printed a receipt saying that the ATM was having technical difficulties ''. After we stayed outside of the bank for - minutes wishing that the money will come out, it never did and that 's when I called the claims department and they told me that this was going to take a...

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JPMorgan Chase Bank account or service account opening, closing, or management

April 1, 2015 - JPMorgan Chase Bank has locked the electronic access to the account of - -. - has a savings account only. In -, 2015 - and her husband - moved from -, - to enter home - with their son - in -, -. The nearest Chase Bank is - miles away in -. They opened an account at a local - - and, on the advice of a Chase representative, used funds transfer to moved their funds from Chase to - -. These transfers are limited to $100000.00 per day. After - transfers the electronic access was locked until - of my parents presents themselves at a Chase...

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JPMorgan Chase Bank account or service account opening, closing, or management

April 1, 2015 - - -, 2015 both my checking and saving accounts where closed with out notice by Chase bank. The suspension of my account was noticed due to restriction of access to my account via Chase 's mobile app. Upon calling chases customer service I was informed that chase has the right to end any business relationship at anytime and was not informed as to why my account was closed and instructed to wait for explanation via mail. Unsatisfied with that option I proceeded to be serviced with better customer service and explanation. After multiple calls to find a better explanation to the closing of...

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