JPMorgan Chase Bank Account Or Service Complaint

Savings account Account opening, closing, or management

JPMorgan Chase Bank account or service department,

Savings account Account opening, closing, or management Virginia

JPMorgan Chase Bank has locked the electronic access to the account of - -. - has a savings account only. In -, 2015 - and her husband - moved from -, - to enter home - with their son - in -, -. The nearest Chase Bank is - miles away in -. They opened an account at a local - - and, on the advice of a Chase representative, used funds transfer to moved their funds from Chase to - -. These transfers are limited to $100000.00 per day. After - transfers the electronic access was locked until - of my parents presents themselves at a Chase Branch office ( - miles away ). They are - of traveling a total of - miles. The Chase Operating Loss Prevention Team declined to resolve the issue telephonically although they did send a letter asking us to call so they could update your account information so you can resubmit the payment. '' My father has a separate checking account so he can access those funds although I expect he will also have trouble accessing his savings account.

JPMorgan Chase customer in Virginia
Apr 01, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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