Review and analysis of over 20 Savings Account complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 20 official complaints related to Savings account. Out of the 20 consumer complaints against JPMorgan Chase & Co., 45% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 12, 2016 - We have a savings account that we have had for many years. Never really checked balance but when we did 3 or 4 years ago it was drained to -. My wife contacted bank numerous times and customer service said they would get back to her. This never happened. My wife went into branch office and filled out a investigation form and representative would check and get back to her. She went to bank and representative left the back. Never heard back from bank. After our investigation we had found out that someone in the bank was using our saving account to pay their - - bill monthly. We checked ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card June 30, 2016 - Chase savings account was linked to debit card. Multiple ATM transactions occurred during -/-/- and -/-/- on my account at the corner bank. The investigation team said the transactions were correct as the debit card had a chip, however, it was not me. I have proof I was working during each transaction. I asked to see the footage so I can go forward with the investigation and prosecute whoever has done this to me. I was denied to this information. I have been with Chase for approx for 9 years and never has there been a history in my checking or savings account of constant ATM withdraw... |
JPMorgan Chase & Co. Bank account or service account opening, closing, or management June 16, 2016 - As a customer of JP Morgan Chase Bank, I have an existing checking account that is in active status. I opened the account with my foreign passport in 2007. I was trying to open another account with my US driver 's license and my SSN info. I was rejected by the branch banker. The banker required my passport according to Chase internal policies based on " Know your customer '' regulations. I asked what 's the exact term in " Know your customer '' regulation is this internal policy based on, the banker was not able to provide this information. Later she escalated this case to Chase compliance o... |
JPMorgan Chase & Co. Bank account or service account opening, closing, or management June 12, 2016 - I am excercising Power of Attorney over joint assets, because JP Morgan has engaged in the elder abuse of - - and - -. When - - and - - attempted to use their money from account -, a joint account with my name on it, they were denied access to their money. They could not access funds to pay an exterminator for maintenance services of real estate property. There is a specific company set up to manage real estate property and assets, - - My company, - - is helping with the real estate law management of this situation. JP Morgan has repeatedly spat in my fac... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 6, 2016 - On - -, -, I went to the Chase Bank on - - -, in -, NY, and made an ATM deposit of $1600.00 into my Chase savings account. The ATM took the money but was slow to finish and confirm my deposit. It gave me a receipt, and on the receipt, instead of my account balance and deposit amount, it said the ATM was n't functioning properly and requested for me to call the - number on the bottom to confirm my deposit. I called the number immediately. I spoke to a representative, told her the issue - that I just made an ATM deposit into my savings account and calling to confirm i... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 6, 2016 - We have a savings account that we have had for many years. Never really checked balance but when we did - or 4 years ago it was drained to zero. My wife contacted bank numerous times and customer service said they would get back to her. This never happened. My wife went into branch office and filled out a investigation form and representative would check and get back to her. She went to bank and representative left the back. Never heard back from bank. After our investigation we had found out that someone in the bank was using our saving account to pay their - - bill monthly. We check... |
JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money May 31, 2016 - My name is - -. I was recently a victim of an online scam that took place on -/-/2016. A company that goes by the name of - - reached out to me via email and asked me if I wanted to be employed through them for a monthly salary of $2000.00. At that time I had no clue what the company stood for except that they gave me a job working from home. They told me that they sold stainless steels to big companies here in US all I was to do is to call their debtors and remind them that their payment is now overdue and they have to pay ASAP. They gave me to telephone numbers of - differ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 2, 2016 - My parents attempted to put cash in their grandson 's Chase bank account. They could not because they were not account holders there. They were told to use a cashier check, personal check or money order. None of these allow instant access to cash and/or cost money. This seems like a plot to force people to open chase accounts and not combat money laundering. ( For Pete 's sake there are more efficient ways to launder money through Chase Bank without stepping foot in a branch ) ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 27, 2016 - On -/-/- I deposited $200.00 into my savings account with Chase bank. On -/-/- I went into the bank to request a bank card that was never mailed to me & learned that the account had $0.00. I told the banker that that could not be correct because I just put money in the account on -/-/- & was told that money was withdrawn the same day it was deposited. I did not do the withdrawals & she called to report the transactions. One transaction was a miscellaneous debit withdrawal which is done manually but the manual withdrawal slip can not be produced! Chase reversed my credit sayi... |
JPMorgan Chase & Co. Bank account or service account opening, closing, or management April 25, 2016 - I make an ATM deposit every 2 weeks or so at my local chase bank. Included in that deposit is my husbands paycheck. When he forgets to endorse it, I do. I have been depositing the checks for years with no problems. Chase has changed their ATM system and now each time I try to complete a deposit I get a screen that says a " customer service representative will be with you to go over your deposit. ". Then I have to search someone down who is not busy to continue my deposit. This usually takes between 5-10 minutes. Last week, I found an employee who left her office and looked over my deposit. She... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card April 13, 2016 - I had ordered a replacement debit/atm card for my savings account but never received it so I went into a branch to order - because I was told when I visited the bank in - of 2015 that it was never ordered. I was then told that the temporary card would be destroyed & I asked if I could take some money out - & was told sure. I went to the atm & it said - balance I was like how is that & told the banker I was talking to, she pulled up the transactions deposit on - then a $100.00 withdrawal on the same day of the deposit & then another - transaction - but the - is the day... |
JPMorgan Chase & Co. Bank account or service account opening, closing, or management April 8, 2016 - I received two letters from Chase : 1. After recent review of your accounts, we have decided to end our relationship with you. 2. We 're writing to let you know that we will be closing your credit card account on - -, 2016 because continuing the relationship creates possible reputational risk to our company. Upon calling the - number listed, I was unable to find out the reason for the review or for deciding to close my accounts or credit card. No information could be given. I have no bounced checks, the is no inactivity, there is plenty of money in the accounts. ... |
JPMorgan Chase & Co. Bank account or service account opening, closing, or management March 3, 2016 - I did file a complaint in - with your office. It was registered as - number : -. The response from the bank was not satisfactory, but life is too short to fight for one 's right. I paid for the late payment charges on my credit cards due to account closure and took necessary steps to be able to pay future bills. If Chase wanted to close our account, even on erroneous pretext, so be it. There are many other banks in the US and in the world. But after over 40 years of having our account, our mortgage they erased our account history which was now electronic. They stated in their response... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals February 27, 2016 - I opened a savings account at Chase Bank on -/-/15 with a $1000.00 cash deposit. This money was the security deposit for a rental property. When I asked Chase Bank why I could n't see this account on my online banking I was told they could n't find my savings account. The banker I spoke with made some phone calls and he was told that the account was closed because there was no activity on the account. However, there was no letter mailed to me advising me of this issue. ... |
JPMorgan Chase & Co. Bank account or service using a debit or atm card February 22, 2016 - I have been a victim of a fraud and identity theft. The transactions were unauthorized and JP Morgan refuses to refund my own money. My Chase Atm card was used it in my name for the amount $9300.00 without my authorization or consent. When I realized I called Chase immediately and open a claim with the Fraud Department. In the letter they sent me they said I authorized the transactions. I never authorized the transactions, gave the pin or join the account with the suspect or individual that did this federal crime. I went to the - police department and filed a police report and when the ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals February 12, 2016 - My savings account went from $42000.00 to - in 60 days. I do n't know what happened. I went paperless with my bank statements about 6 months ago, and logging into my account, is usually a nightmare because of my password-for some reason, I ca n't remember it or WIFI is down and life happens and I end up not checking my statements. If I do need money from my savings, I always use my bank ATM or my mobile phone. All the unauthorized transfers come from a strange ATM, which my Bank additionally charged me banking fees for. Why would I use a strange ATM when I can do it for free on my phone?... |
JPMorgan Chase & Co. Bank account or service problems caused by my funds being low February 1, 2016 - I have ACH debits pending for my business savings account that are posting today. When I tried to transfer funds from my business checking to my business savings, Chase would not allow me to transfer the money to cover the debits, even though I had more than enough available funds in my checking account to cover the transfer. When I called customer service, they instructed me to go into the branch and physically withdraw cash from my checking and deposit it into my savings. I had to take off of work to go to the bank and was still unable to initially withdraw the funds from my checking account... |
JPMorgan Chase & Co. Bank account or service account opening, closing, or management February 1, 2016 - I have a Chase savings account which has not been active for a while. Chase sent me a letter on -/-/2016 to inform me that they will put safeguard measures on the account in 2 month. When I called the - number on the letter on -/-/2016, the online rep told me the account does not show on his desktop 's pull-down manual. If I want to do anything to the account I need to go to a branch. I opened the account when I was living in -, but I have moved to -, as reflected on their record. I can not make a trip immediately. Chase 's notification is misleading. ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals January 26, 2016 - I have been a victim of a fraud and identity theft. Someone stole my Chase Atm card and saw my pin ( maybe over my shoulder I can only speculate ) the amount stolen was $9300.00 without my authorization or consent. When I realized I called Chase immediately and open a claim with the Fraud Department. In the letter they sent me they said I authorized the transactions. I never authorized the transactions, gave the pin or join the account with the suspect or individual that did this federal crime. I went to the - police department and filed a police report and when the report was ready I sen... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals January 25, 2016 - In - - I deposited - checks from an insurance company into a - Savings account with Bank One in -, Ohio. In - - the account had a zero amount the account was depleted of money by bank employees. In - someone removed money from the - Savings account and invested it with Banc One Securities I never knew of this transaction until - - I got a statement from Chase Bank securities saying that I had to acknowledge this account or it would be depleted. How could I respond to a letter not knowing what it was all about because I never set up the account. In - a - -... |