JPMorgan Chase & Co. Bank Account Or Service Complaint

Savings account Deposits and withdrawals

JPMorgan Chase & Co. Bank account or service department,

Savings account Deposits and withdrawals Ohio

In - - I deposited - checks from an insurance company into a - Savings account with Bank One in -, Ohio. In - - the account had a zero amount the account was depleted of money by bank employees. In - someone removed money from the - Savings account and invested it with Banc One Securities I never knew of this transaction until - - I got a statement from Chase Bank securities saying that I had to acknowledge this account or it would be depleted. How could I respond to a letter not knowing what it was all about because I never set up the account. In - a - - from the trust account department met me at the bank but never bothered to tell me about this account. He appointed himself my investor and took over the Banc One Securities account. As with the $70000.00 that was in my checking account in - and a - - removed it without me writing a check.The $70000.00 was invested with an - - company and then in - $54000.00 of the $70000.00 was put in a Chase Bank Securities account for my daughter -. $200000.00 was removed from


handle my money. I was like putty in their hands because I was grieving my husbands death and ignorant of the ways of banking. In - - - removed $62000.00 from - of my accounts and invested it with - different firms I never got this money back. I called the bank in - and a - - after typening in my SS number read off an amount of $380000.00 then called me telling me a - - - had to handle this account I never received this money. This is a story that needs to be told people need to know what to do if they are missing money from their accounts. I feel the bank employees are in charge of the bank there is no one watching them they have free access to any depositor 's money.

JPMorgan Chase & Co. customer in Ohio
Jan 25, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed

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