Review and analysis of over 57 Savings Account complaints against BB&T Financial
BB&T Financial consumers have reported over 57 official complaints related to Savings account. Out of the 57 consumer complaints against BB&T Financial, 21% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BB&T Financial Bank account or service deposits and withdrawals April 4, 2017 - Upon review of my savings account, I do see that the $190.00 that was found to have been deposited in someone else 's account was correctly deposited into my savings account on -/-/2017 as BBT indicated in their response to a recent complaint ; however, they failed to reimburse me for a late fee in the amount of $9.00 that was assessed on the loan account on -/-/2017. I paid that fee from savings on -/-/2017 so that additional fees would not be assessed on the loan while BBT researched the missing deposit. That late fee would not have been assessed had the deposit been credited to my... |
BB&T Financial Bank account or service deposits and withdrawals February 14, 2017 - - unauthorized transactions in my BBT account - Checking $1500.00 to a - - Savings $7000.00 to a -... |
BB&T Financial Bank account or service using a debit or atm card December 27, 2016 - I have had an account with BB & T since 2014. I had moved as a result I had limited funds in the account. During my move I had experienced a burglary and vandalism which caused me to loose out on some of my income. Due to the circumstances I was in need of some money. I withdrew $40.00 from the ATM. Approximately a week later I received a notice from the bank advising me that I needed to pay the bank $140.00. They explained this was because I only had $12.00 available during the time I took the money. I apologized and explained that I was not sure what I had, however I was really glad th... |
BB&T Financial Bank account or service problems caused by my funds being low September 9, 2016 - There were charges for overdraft fees when I had enough money in my accounts to cover all bills.... |
BB&T Financial Bank account or service account opening, closing, or management June 25, 2016 - On - -, -, I closed an account at - - and took the cashiers check to my Bank, Branch Banking and Trust, - -, - Va, to open a savings account to be linked to my checking account. I have had a checking account with BB & T since -/-/- and have always handled the account in a satisfactory manner. I had a balance of $8000.00 in the checking account, collected funds. While at BB & T they treated me like a criminal, but that is not why I am complaining. I opened the saving account for $20000.00. Approximately $19000.00 with the cashiers check and the other transferr... |
BB&T Financial Bank account or service account opening, closing, or management April 20, 2016 - I bank with BB & T. They seem to want to charge money to speak with their customers over the phone. From what I always understood was that I get - free calls a month. I had not called the bank for 2 months because of this I do not want to pay these fees. Today I decided to give them a call about a transfer that I performed late last week and since it still was not showing on my account I thought I would give them a call. Before I proceeded I asked am I being charged for the call and the representative confirmed that I was not since it was the first call of the month. After I explained why I... |
BB&T Financial Bank account or service using a debit or atm card April 2, 2016 - I had over $1000.00 on my savings account. The next time I went to an ATM to withdraw money, I had less than $500.00. This has also happened before, where my withdraws do not add up. ... |
BB&T Financial Bank account or service account opening, closing, or management February 16, 2016 - I tried to open a online savings account with them this year. They keep denying me an account. I gave them all the right information. I used to own a online account with them. I 'm not sure why they wo n't let me have this savings account. They once told me a the local branch I have to have both a checking and savings account. That stinks. ... |
BB&T Financial Bank account or service deposits and withdrawals February 8, 2016 - On -/-/2016, I made a mobile check deposit from -, to BBT. The check was in my name and the amount was $2500.00. BBT placed an administrative hold on the funds, until -/-/16. Once the funds were released, I learned that they had frozen my savings account where the check was desposited because they believed that the check was fraudulent. I then contacted -, who told me that the funds had been sent, and that there was no way to get the money back. I contacted BBT multiple times and tried to resolve this issue, but as of -/-/2016, my savings account remains frozen, with ... |
BB&T Financial Bank account or service account opening, closing, or management January 11, 2016 - I was unaware that I am being Charged an inactive fee from BB & T bank in the amount of $ -/month.I have it just as a little savings and my safety deposit box is also with them.These " fees '' should be deemed criminal, just because I do n't use the account once a month I am punished. ... |
BB&T Financial Bank account or service account opening, closing, or management December 8, 2015 - After the financial institution closed my savings account which was used a overdraft protection, charged me enormous amounts in returned item fees - they transferred all the monies that were in the Savings account to checking. If this action was taken before all the fees were incurred, I would not have been charged $280.00 returned item fees. This is clearly poor accounting procedures. This also proves the bank 's action were for capital gain only. The bank has yet to prove the Savings account that was closed exceed the - per month transaction by law on a habitual basis. ... |
BB&T Financial Bank account or service deposits and withdrawals December 4, 2015 - My savings account was involuntarily closed after the financial institution claimed that my overdraft protection exceeded the - per month - preapproved transfers for a period of 12 months. In order to avoid any returned checks or transactions, I was prohibited from making any transfers of my own. This allegation that I exceed the - transaction per month is the furthest from the truth and has caused me financial hardships of authorized e-checks being returned, my account being charge overdraft fees, and thus my checking account going into the negative. The intent of the overdraft protecti... |
BB&T Financial Bank account or service account opening, closing, or management August 4, 2015 - I was cheated by BB & T and the - could not handle the case and I am asking your help. I had a previous case ( - ) opened and was asked to open another case with updated information. My first savings account was from - - - Bank opened in 1996. The bank was taken over by BB & T. I decided to let go of my high pay job and went to -. I wanted to close my savings account and I had plenty of Money in the checking account. The teller at a - Branch told me not to close the savings account because if I had sufficient fund in the checking account there will not be any fees. I did n... |
BB&T Financial Bank account or service account opening, closing, or management June 13, 2015 - I was cheated by BB & T and the BBB could not handle the case and I am asking your help. My - savings account was from - opened in 1996. The bank was taken over by BB & T. I decided to let go of my high pay job and went to School. I wanted to close my savings account and I had plenty of Money in the checking account. The teller told me not to close it because if I had sufficient fund in the checking account there will not be any fees. I did not have that in writing, because I was banking with BB & T for many years. After - months I found out that there is a monthly service charge of ... |