BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Savings account Deposits and withdrawals West Virginia

On -/-/2016, I made a mobile check deposit from -, to BBT. The check was in my name and the amount was $2500.00. BBT placed an administrative hold on the funds, until -/-/16. Once the funds were released, I learned that they had frozen my savings account where the check was desposited because they believed that the check was fraudulent. I then contacted -, who told me that the funds had been sent, and that there was no way to get the money back. I contacted BBT multiple times and tried to resolve this issue, but as of -/-/2016, my savings account remains frozen, with no - proof that the check was fraudulent. They told me that they had contacted metabank who told them that the check was unauthorized, but when I contacted metabank they claimed that no such call had occurred. A worker named - in the fraud department for BBT actually placed the hold on the account.