Review and analysis of over 49 complaints against Navient Solutions, Inc.
Navient Solutions, Inc. consumers have reported over 49 official complaints related to Don't agree with fees charged. Out of the 49 consumer complaints against Navient Solutions, Inc., 24% were disputed by the consumer (i.e. the consumer was not happy with how Navient Solutions, Inc. responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Navient Solutions, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 16, 2016 - I have been investigating my loan since before my school closed I filed a police report for fraud and Navient still is charging me for this. I have provided information to both them and - re this private loan. Non of them are helping and I still have to pay it since its effecting my credit... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 9, 2016 - Navient is the private loan servicer. I am the cosigner for my son. Originally these ( - loans ) were - - loans. I have been paying on the loans since -. Loan - was disbursed in the amount of $21000.00. To date I have paid over $17000.00 on this loan. The outstanding balance is $17000.00. - was disbursed in the amount of $31000.00. To date I have paid almost $20000.00 on this loan. The outstanding balance is $24000.00. I submit that the fees and interest on these loans are predatory and unethical. Consequently, I have retained counsel to help me navigate a course ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 2, 2016 - After I cancelled my loan Navient sent another - - dollars to - - - - - - - They will not remove this from my loan even though it was their error. I never attended this school.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged October 31, 2016 - I am the borrower. I sent forms to Navient to update the bank account for monthly automatic draft payment from my bank, for - different loan payments. I received a generic confirmation by mail that did n't show the date the payment would be drafted or much other information. Navient set up - of the - payments so that it would be drafted after the due date and they could charge me a late fee. The first month after the account was updated, I noticed the payment was n't drafted from my bank account so I logged into the Navient website to check on it. The Navient site confirms that the lo... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged July 5, 2016 - While enrolled in a - program at - University, Navient charged me Late Fees each and every month. The terms of my loan state that loan payments are deferred WITHOUT late payments when enrolled as a student. Beyond the late fees, Navient has consequently harmed my credit score.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged June 30, 2016 - I can not pay my payment as co-signer on my daughter 's loan without being automatically signed up for automatic draft from my checking account. When I attempted to pay over the phone I had problems and was put through to a representative and was told that they could not accept my payment over the phone without collecting a $14.00 " courtesy fee ''. The loan was initiated with - - and sold to Navient.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged June 10, 2016 - Information that was not told to me before the student loan consolidation took took place.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged June 1, 2016 - Navient claims that they had called me several times. After calling my parents who gave them the correct number to call they then began to call anyone who seemed to be related to me. Then today after I 've told them before not to call me at work, they did. I can get fired for handling personal calls at work. The man I spoke to was rude and threading. While the company is opened until - they told me I had only until - to speak to him. After multiple times of repeating myself, I 'm now reporting them because I 'm sure they are doing this to others as well. My other problem is that this man... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 27, 2016 - - - used deceptive and illegal practices to get loans in my name. I have attempted to request documents from - showing what was signed and how much each loan was for. My loans have changed hands and I am having trouble finding out who I really need to speak with. I am looking to challenge all private and federal loans in my name. Please contact me with further questions. Thank you.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 23, 2016 - I went to - for my personal training. My teachers for my classes were constantly switched, moved around etc. I did not receive what I signed up for at this college. I have been forced to find education within the body of my employer due to the college not teaching me.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 19, 2016 - I have a very general complaint to make about my private loan lender Navient. For the past 16 months, I have been responsibly making $450.00 in payments every month for my private student loans for a total of $7200.00 in the aforementioned months. Because of high interest rates ranging from 8.25 % to 12.5 %, only $2200.00 of my paid $7200.00 have made a dent on my grand total which is nearly $50000.00. I completely understand that I have signed contracts which stated that my interest rates would be within these high margins and variable and therefore, I have really done my best to ta... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 16, 2016 - My complaint is more of a concern with legality of fees and interest charged on my private loan with Navient ( FKA - - ). In short, in - I took out a private loan for $7000.00 with - - ( now known as Navient ), the loan went into repayment - - to which the balance was then $12000.00, since this point and to date I paid $140.00 per month ( $8400.00 so far ), my balance as of today is $9400.00 which makes my payments toward the principle total $3800.00 - so I paid $13000.00 plus, and counting, for a $7000.00 loan ( - + - = - ). The loan matures in -... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 11, 2016 - After defaulting on - private loans provided by Navient, formerly - -, my loans were handed to - -, - to attempt and collect the balance owed. In - of 2014 I entered into a zero-interest reduction repayment plan with monthly payments of $250.00 and an interest rate of 0.01 % on all - loans. Two months ago after filing my taxes I realized my balance seemed significantly higher than it should being on this type of interest reduction plan. I called and spoke with - -, - who verified I was on the correct reduction plan, but that only - of my loans actually h... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 6, 2016 - I attended - - University for - classes, then transferred to - University due to my inability to get - services to correct an issue submitting assignments. Now after withdrawing from this ( for profit ) school, they are saying that I owe them for the full tuition amount. This is negatively affecting my credit rating and impeding my ability to acquire housing and employment. I am - and currently unemployed and homeless and unable to pay $5.00, - full-tuition fee. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 1, 2016 - I was enrolled in - - for the - semester of 2015. I was found ineligible for the - and financial aid was declined so I had to drop out of my classes and leave school. I am now being told that the loan was paid and I owe the money. My transcripts will prove I did not attend school during this time and I would like to see what recourse I can take against - - because since they have reported me as being delinquent I my credit score has began to decline and It has lessened my financial capabilities. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 29, 2016 - I took out - students -/-/- from Navient. I deferred them for 18 months and have been a perfect pay ever since. The original balance was $37000.00 and -. Today they are $59000.00 and $60000.00 with perfect pay record? I have paid them over $50000.00. They adjust my payment annually based on my compensation. They even recommended I sell my car so they can raise my % rate by -. Please let me know what I can do to protect myself. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 19, 2016 - This is a case of identity theft. Navient Solutions ( A spin-off of - - - ) is attempting to collect a debt from me that is n't mine. Over the past several years this debt has been reported on my credit report and has been disputed with each Credit agency. Periodically I would receive collection calls from various agencies attempting to collect the debt which in each instant would be higher that the last because of interest. In the past 2 months I have gotten - letter and - calls trying again to get me to pay on this debt. I feel there is no other recourse at this time but to fi... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 16, 2016 - I took out a student loan in 2007 from - - to pay for college. I recently finished - school and the loan exited the grace period incurring a repayment fee. While the promissory note I signed at age - did include a subsection effectively detailing that the company could tack on any fees they so desired at any point in time, I believe this to be unfair, deceptive and abusive. First, this provision was tucked away in subsection G of a boilerplate contract and was not disclosed in a clear and conspicuous manner. Second, the methodology of calculating this fee was never disclosed. Third... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 15, 2016 - Navient keeps pursuing me for my school loan balance 1. They can not produce my original signed loan document so no one can determine the loan terms and conditions. 2. They illegally charged deferment fees and sent a letter and refund check due to a class action lawsuit. - -, et al. v. - - -, et al., - -. - -. Have filed false documents in court. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 15, 2016 - I am in a loan repayment program with the national institutes of health and I entered into repayment for my private student loans from Navient and they charged me fees of $1100.00, $1100.00, and $1600.00. I called and was told this is because the loans are now in the repayment stage. This is absolutely unacceptable. So because I am paying the loans I am assessed a fee? How is this acceptable. I was told to write a letter to them regarding this as this was my only course of action. How are we also penalized for paying our loans? This should be outlawed. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 15, 2016 - Navient bought a former private student loan that I had with - -. Navient is trying to get me to pay way more than I actually own on this debt. My - balance is now -. How is that possible? Navient now wants me to enter into a 16 year contract to pay off this new balance. In addition, Navient used - different collection companies to harass me by calling me at my job. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 13, 2016 - My complaint is against Navient. I was co-signer on my daughters college loan from - - in 2003, my father was the primary borrower. I have been paying this loan on time since my daughter started college. - - sold to Navient and now I am being harassed for missing payments and late charges. I have faxed bank statements showing every monthly payment that is made through my bank. My father and daughter have since passed away but I still continue to pay this loan. Every month I receive a letter and when I call I get a different answer each time I have asked them to stop harassing me as... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 12, 2016 - Navient and - - have robbed my family and I blind of any future we have from my time at the - -. Not only did the school and the service provider lie about the loans we took out, and options we were offered and told to repay, we have substantial evidence the school has : - Double charged us and pocketed the money - Received kick backs of money in large checks that were never used for my education, but were charged for. - Tampering of student loan paper work - Withholding of information that proves their guilt after 5 years or non stop requests for info. - Consistent deflection of... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged April 7, 2016 - I cosigned a loan with - - in - for my son - -. We were led to believe that this was a Federal student loan and in - the loan was apparently transferred to Navient and everything changed. We had made - monthly payments only to learn that those payments did n't apply to the loan. The original - loan now has a balance over -. The payments have gone from - a month to - a month. I have asked repeatedly for details on interests calculations and have received none. I have asked for information about how the payments are a applied and have received none. I have asked... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged March 30, 2016 - When I was - years old I thought it would be a great idea to go to a - school. I found one in - and before I knew it I had a loan with - - for $20000.00. What I did n't understand at - were the terms of the loan. I 've been paying the loan for 10 years and my balance is still $20000.00. Looking at it now I see that my re-payment amount is $75000.00. So far all of my payments have gone to interest. $75000.00 for a beauty school which I consider to be a scam seems insane. I pay over $300.00 a month.I do believe I was a victim of predatory lending. The total payments s... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged March 9, 2016 - I am enrolled in an automatic debit payment plan with Navient. They take - out of my account on the - of every month. They are claiming that I am late in my payments and charging me a late fee for my loans because even though the date they take the loans out of my account is on the -, my due date is actually set up on the -. This was unknown to me when I set up the payment plan. I have contacted them over 5 times about this and the past 3 attempts to fix it, someone at Navient has said they were going to refund my late fee and fix the issue however that has yet to happen. I am conc... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged March 9, 2016 - -/-/-, my ex boyfriend, took a school loan for truck career driving and he needed a co-signer. I refused and he asked me to speak with the career trainer at the school. I spoke with him and again told him no. The following week, my ex, told me that he was approved for the loan and going to school. I asked him how did he manage to do this without a co-signer and he said that the school didnt need me to sign anything that they would use my name as a reference only. I did not know that my ex, the father of my - children, had literally lied and forged my name. He knew my name, dob, address... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged March 8, 2016 - I took out a parent loan to assist in putting my son through college. This loan is ridiculous. The interest rate keeps going up, it is now 8 %. I originally borrowed $12000.00 at the end of the loan period on -/-/- I will have paid back $34000.00!! My monthly payment is - and I always pay $150.00, this is getting me nowhere. I am hoping there is some way for you to help me. At this rate I will be in debt with this company until after I retire or later if the interest rate continues to climb. Please help or give me advice as to what to do. Everyone I have contacted says they c... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged March 2, 2016 - Navient is a predatory lender. My student loan I took out on -/-/- Loan number ending in - also attached at 3.75 % interest that was until - - - set at 3.75 % has now been raised to 4 % interest rate! This is completely absurd to raise my interest rate. Also I am on an auto pay program and still they have raised my loan rate. Secondly I was charged a ridiculous repayment fee for my loans. A fee to start paying back my loans on top of the consolidation of all the interest. Navient over the years has harnessed me with bill collector phone calls and pushed me around to ot... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged February 19, 2016 - private loan company NAVIENT certified my student loan under conditions of False Certification of Ability to benefit. Navient certified my student loan for - - - - Now located on - - - -, TN - on -/-/2006 without me having a high school diploma from United States, nor any transcript, nor did school give an entrance examination before I was admitted to the school. This action by Navient is clearly MISS LEADING student loan borrower. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged February 14, 2016 - I co-signed on a student loan for my grandaughter in - at - University.I have been paying this loan since then. I have paid this for twelve years and they are only saying ive paid $53.00. They state they charge interest by the day which i surely dont recall being in the contract i signed. Ive paid off - cars brand new in this time so that should tell you something. This loane should have been paid off, my credit report even says it was closed and here it comes again. Im a senior citizen i can not even retire with this hanging over my head. Ive called - of times no one can answer ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged February 12, 2016 - The federal lawsuit with Sallie Mae? How can a regular borrower, be compensated in the lawsuit, like the military veterans? ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged February 10, 2016 - Navient was sold my loans from - - about a year or so ago. These loans have been based off a credit score -2006. I graduated - in 2006. They do not offer any programs to help me lower my rate. The only program they have is based off my income and - of my co-signers income. The only way I would be able to get relief is if i decide to not pay them for -4 months, destroy my credit and then finally get some help. They are variable rate loans, and with prime rate going up again the rate/payment will continue to increase and there is nothing I can do about it. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged February 3, 2016 - Working night and day right now to stave off attacks from Navient. After hiring an attorney and disputing the debt for my education ( a huge economic loss ), the debt should go into a " disputed '' status. Which means by law I can withhold payments while the investigation is taking place. The creditor may not take any legal or other action to collect the disputed amount and related charges ( including finance charges ) during the investigation. Everyone is entitled to dispute a debt and investigate the lender for any violations of the contract or validation of the debt. In most cases, the lend... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged January 31, 2016 - In - I became a Co-signer for my daughter on a - - Student Loan. At that time I believed this Loan was a Federal Loan and that - - was the supervising agent for the government. In - my daughter obtained a second - - Loan using my brother as a cosigner. These - loans totaled $38000.00 at 10.553 APR. Currently the unpaid balances on these loans total - my daughter was in school I was able to stay current with loan payments but in - my daughter graduated and the total payments per month on the - loan payments escalated astronomically from $75.00 per month t... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged January 29, 2016 - I took out a private loan while attending - in - PA with - - after being told I had to or go home that night, I was told it was my only option. I signed the documents not knowing or understanding the terms of the loan, i feared i was going to lose everything I had worked for up to that point. When I found out the loans were being charged over 20 % interest after I left school I tried to get them at a lower rate but no banks wanted to touch them. I finally got - - to reduce the rates to 13.5 % but it still was n't enough. I continued to struggle and for 31 months I was unemplo... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged January 29, 2016 - Sallie Mae/ - has contacted family members in my family that live other parts of the country. They then tried to use fear as a way to get me to pay for a fraudulent degree from the - -. The - - degree is worthless. This has affected my family to the point that my kids future is now taken away. I am separating from my family and loosing my kids. QUESTION : Who on earth feels this is UNCONSCIONABLE? Since the - - was just sued by the Federal government for - lawsuits that affected they are hovering at - cents a share. Their degree is considered nothing in the workplac... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged January 15, 2016 - I was planning on attending - University for - 2010. At the last minute, I decided not to and contacted - - to not dispurse the loan funds to the school and I never signed a promissory note. - - still sent the money to the school. I advised - - that this was never signed and they refuse to help. They never provided proof of this signing as well. - - continues to tell me to get - to send the money back, but it is their responsbility. I did not attend this school and I asked them to send the money back but they refused. - - is billing me for this fraudulent... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged January 14, 2016 - I have had a reoccurring issue with Navient. Started about a year ago when I suddenly started receiving a bill. I called to check on the bill and was told the bill did not need to be paid because my co-signer was filing for bankruptcy. When asked why I had not received notification of what was going on, I was told by law they did n't have to reveal anything. This all happened while the loan was building interest. I started to pay my bill and got the inflated bill caught up. Around - 2015, no bill came. This continued for about 3 months. I finally was able to log into my account and found ou... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged January 12, 2016 - I received loan for my daughter that was cosigned by my parents which my parents paid off. Before they completely paid loan off they had filed bankruptcy and there was only approx. a $1000.00 balance left to pay off. While filing they agreed to continue to pay the remainder balance which they did now Navient which was previously - - are trying to charge me for the intial loan that has already been paid off. They have received legal documents showing that the loan was paid off and they still refuse to clear my credit report with the false claims they put in my name trying to receive ove... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged January 8, 2016 - Thank you for reviewing my concern. I am the father of - recent college graduates. My concern is with both Naviant and - - Loans and the interest rates and the accrued interest on the student loans I co signed for. Part 1 : My - child went to - University in -, -, then transferred to - University - - in -, -. He started college in 2008, and when we filled out the FAFSA, it was determined we did not qualify for very much financial aid and our Federal Loans were minimal. One year later, my - child went to - University in -, -. And again, for som... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged December 23, 2015 - I was affected by the - - crash and I have a lot of student debt the funny thing is when I signed up to go to school there I was told I would receive my - That never happened, they told me I did not need one as I had tha ability to benefit. Needless to say I have a lot of private loan debt, the federal loans are being discharged but upon me leaving the college they had me sign paperwork for a private loan telling me it was a grant. It was not until later I found out I signed for a private loan at an extraordinary interest rate. The school when I left dispersed the private loan to a go... |