Review and analysis of 15 consumer complaints against United PanAm Financial Corp.
Out of the 15 consumer complaints against United PanAm Financial Corp. Debt Collection, 0% were disputed by the consumer (i.e. the consumer was not happy with how United PanAm Financial Corp. responded to their complaint) and 100% were processed in a timely manner. 27% of consumer complaints against United PanAm Financial Corp. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 53% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Communication tactics | 6 |
| Improper contact or sharing of info | 4 |
| Cont'd attempts collect debt not owed | 3 |
| False statements or representation | 1 |
| Disclosure verification of debt | 1 |
United PanAm Financial Corp. managing the loan or lease June 7, 2016 - Me and my husband have a vehicle financed through United Auto Credit Corporation. On -/-/16, I spoked with someone in account recovery and they decided to give us an extension on our payment until -/-/16. Last week I received a call about a payment. I explained to the representative that I had an extension and my payment is not due until -/-/16. He asked me did I have the documents and I read the extension to him. He told me that he was sorry about the call and to just make sure I made the payment on -/-/16. Someone called my husband and told him that if a payment is n... |
United PanAm Financial Corp. problems when you are unable to pay May 25, 2016 - I previously had a vehicle loan with United Auto Credit. I had fallen behind and had my car repossessed. I understand that, and am not disputing that. What I am upset about is the way they are going about trying to get the money that is still owed, according to them. I am now getting emails, with no indication of the mini-miranda, not even verifying that it is me and saying amounts I owe. Very unprofessional and honestly I 'm glad I still have that email. If not, who knows who that info could have gone to. ... |
United PanAm Financial Corp. problems when you are unable to pay May 18, 2016 - United Auto Credit Corp. is making harassing calls to my job and other persons NOT on my list of persons to contact signed at contract lease.... |
United PanAm Financial Corp. taking out the loan or lease May 17, 2016 - i went to - - dealership and purchased a used car. i was approved by united auto credit co. immediately i had a problem with the brakes and i went back to the dealership and they corrected this problem shortly there after with in - days of purchase the car engine blew. i immediately called the finance company and spoke with someone from the legal dept. that sent me over documents to sign off and back out of the loan completely due in part to not having received the title. subsequently i recently pulled my credit report and i see that its showing on there as delinquent and charged off... |
United PanAm Financial Corp. problems when you are unable to pay April 20, 2016 - United Auto Credit gives me at least - daily phone calls. I can speak to - representative but - more will call me the same day on my cell phone and leave messages each time. I also get emails If I am even 14 days late, I am told that my account is on their desk for repossession or that it is imperative that I call them immediately. I was 1 day late one time and got - calls while I was at work. I also receive calls at - - and -. This is very annoying and I wish it would stop. ... |
United PanAm Financial Corp. managing the loan or lease March 12, 2016 - I have 2003 - financed through United Auto Credit. I am - payments and have - to go, the motor has locked and seized at this moment. I have been in contact with the financial institution from the day it has been inoperable. They asked me to obtain estimated cost of repairs so they may file for an extension on payments. I have done so on - different occasions, but mysteriously everytime it 's sent over its a new person claiming to be my account manager. At this present moment I am being harassed on a daily basis over a payment, in which I was told would be extended if i sent over th... |
United PanAm Financial Corp. problems when you are unable to pay March 8, 2016 - I have a car loan with United Auto Credit Acct # -. I spoke with a - - at - - Shes extremely unprofessional and kept threatening me on a recorded line My car payment is 12 days late, I have gotten 17 calls from them back to back I was on the phone and someone was actually calling while I was online with another rep ... |
United PanAm Financial Corp. problems when you are unable to pay January 11, 2016 - I financed a automobile, it broke down ( transmission went out ) was told by a repesentive of the fiance company that they would help me out, that was a lie. Then after it being broke down for 3 months I told the finance company to come pick up the car. Owed $4000.00 at that time, they sold it at auction for $2900.00 then I never received any bill or statement what was owed. I did a check on my credit, they reported the information wrong. They said I owed $5100.00 on a one month loan, I disputed their reporting because of errors and they now entered it as a new line of credit and still n... |
United PanAm Financial Corp. problems when you are unable to pay January 9, 2016 - A representative from United Auto Credit contacted family members and my place of work not only harassing them but also being rude. I let them know before hand what was going on with me and my car. Today -/-/2015 was the last straw, my manager called to let me know that an representative contacted the store asking her personal questions and was being very rude. She also stated that they gave her personal information about me. It is causing problems with my job. ... |
United PanAm Financial Corp. taking out the loan or lease taking out the loan or lease November 25, 2015 - I traded my -/-/- F150 -. They financed me for a -/-/- - Corolla. My old finance company is United Auto Credit. They have called me every day in regards to my payment. I explained to them I do not own that vehicle anymore. I told them - - will send them the payoff. They continue to harass me daily. I just got off the phone with United Auto Credit as they admitted talking with - - -, yet told me until they receive a payment the calls will continue. Let it be known I have never missed or been late on a payment. When I requested to speak with a supervisor they onl... |
United PanAm Financial Corp. communication tactics frequent or repeated calls November 7, 2015 - my car payment is due on the - of the month. If it is not paid they call me every 30 to 45 minutes of every day until it is paid, and with every phone call they leave a message. ... |
United PanAm Financial Corp. improper contact or sharing of info contacted employer after asked not to October 30, 2015 - While I 'm at work - of my co-workers have received calls from United Auto Creditors. The number is private when incoming. The name given was -. He called - in one day. He called on - -, 2015. He spoke to - different co-workers. He requested personal information from them regarding me. My company does not allow personal calls unless an emergency. He stated to both co-workers that this was an emergency. United Auto Creditors have been told numerous times to not call my job and it has gotten worse. My boss has been notified of this by my co-workers since they stated the caller... |