United Military Mortgage, LLC consumers have reported over 9 official complaints. Out of the 9 consumer complaints against United Military Mortgage, LLC, 25% were disputed by the consumer (i.e. the consumer was not happy with how United Military Mortgage, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against United Military Mortgage, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 3 | 33% |
| Credit decision / Underwriting | 3 | 0% |
| Loan servicing, payments, escrow account | 1 | 0% |
| Settlement process and costs | 1 | 100% |
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Stop CallsUnited Military Mortgage, LLC Mortgage applying for a mortgage or refinancing an existing mortgage February 20, 2018 - An Appraisal payment was made - to ( - ) - - UT - to refinance my residence. Have contacted - NMLS # - - ( C ) - - - or - - - and requested to provide the Loan Estimate numerous times to no avail. I am requesting a total refund for the refinancing process. The refinancing of my property should have been completed in less then 3 weeks hence, it is taking more than 8 months since the appraisal payment. I have in sofar received any documents regarding the refinancing process. Note, the refinancing of my property commenced in New York and apparently is no... |
United Military Mortgage, LLC Mortgage application, originator, mortgage broker February 16, 2017 - I was offered a refinance in the mail by a lending company. As a veteran I had intention of moving from - Oklahoma to - and with that wanted to purchase a new home using the second tier of my va loan entitlement. During the refinance process I was told that it would pay off the current va loan, and allow me to utilize the VA loan again to achieve my goal of property ownership in - for a new job in a new location. While talking to my current loan officer while trying to obtain a new property to commit to the move in - I was informed that the company did not refinance the property in... |
United Military Mortgage, LLC Mortgage loan servicing, payments, escrow account December 8, 2016 - signed forms to lock in mortgage rate, then signed all formal contract forms for the mortgage with Low VA Rates, LLC, then told there is no longer any company to fund the mortgage due to rates have changed. I feel Low VA Rates should fund the mortgage until they can find a buyer for the mortgage as I do have a contract with them. I get to change my mind in 3 days of not accepting this loan but it has been greater than 3 days and I can find nothing in contract stating they can get out of the locked rate. They are proposing a higher rate mortgage.... |
United Military Mortgage, LLC Mortgage credit decision / underwriting June 22, 2016 - The purpose of this complaint is to report a deceptive and misleading advertising scheme by United Military Mortgage LLC. " Low VA Rates '' is the DBA for " United Military Mortgage LLC, a residential loan originator. I am an attorney. On - -, 2016, I received the attached letter from Low VA Rates ( dated - -, 2016 ) which was addressed to my former client, - -. The body of this letter states that " Your VA Guaranteed loan at - - - -. - - has been selected for analysis by Low VA Rates .... Your potential new principal and interest payment has been calculate... |
United Military Mortgage, LLC Mortgage settlement process and costs May 13, 2016 - We refinanced our VA loan with Lowvarates.com The process began about -/-/- or -/-/2016. Because we were a " streamline '' VA refinance, we did not have to have alot of paperwork done and were advised it would n't take long. We were " about '' to close on several occasions and finally -/-/- we got a closing date of - -, 2016. We signed all of the closing papers on Friday, - -, 2016. We understood that our -/-/- payment was included in the payoff and we would not have to make the -/-/- payment. We went on about our business and on - -, 2016 I received an ... |
United Military Mortgage, LLC Mortgage application, originator, mortgage broker January 5, 2016 - I am a Veteran, and am tired of getting these shady offers in the mail. It is a rip off and I am sure there are veterans who fall for it. ... |
United Military Mortgage, LLC Mortgage application, originator, mortgage broker July 8, 2015 - I recently refinanced my mortgage and I have been receiving several letters in the mail soliciting me to do another refinance. I received - from United Military Mortgage LLC and it really concerns me. The letter states I can get a rate at 2.25 % ( - ). In reading the reverse side of the letter I found out this was for a 3 year Hybrid ARM/Adjustable Rate Mortgage with - discount points. No where on the front does it list the loan as a ARM and/or list any discount points. This is very deceptive advertising and I do not believe that this should be allowed. As well as this loan would refi... |
United Military Mortgage, LLC Mortgage credit decision / underwriting July 7, 2015 - Lower Va Rates has stood up to proper business practice, since - 2015 with a approval stated after weeks of processing per LVR, I have signed contract documents with the present of my wife and notary. Yet, no closing up to now, - 2015, I have back paid mortgage payments : -, -, -. Still no results nor contract made until I call in a rage on status but a lot -/run around stall actions from LVR. I am -, - veteran, unemployed and my spouse is unemployed with medical conditions. I have applied LVR before without any delays, but today there bad business practice that shouldb... |