United Military Mortgage, LLC Mortgage Complaint

VA mortgage Application, originator, mortgage broker

United Military Mortgage, LLC Mortgage department,

VA mortgage Application, originator, mortgage broker Arizona

I recently refinanced my mortgage and I have been receiving several letters in the mail soliciting me to do another refinance. I received - from United Military Mortgage LLC and it really concerns me. The letter states I can get a rate at 2.25 % ( - ). In reading the reverse side of the letter I found out this was for a 3 year Hybrid ARM/Adjustable Rate Mortgage with - discount points. No where on the front does it list the loan as a ARM and/or list any discount points. This is very deceptive advertising and I do not believe that this should be allowed. As well as this loan would refinance me into a 3 year ARM from the 30 year fixed rate mortgage at 3.25 % that I currently have. Being in the business I do not see how that would benefit my current situation or any borrower in a similar situation. I also do not think your average consumer would figure out that this was an ARM until they started working with the company or possible close their loan. With all the regulations out there today, I do not know why this kind of advertising is allowed. Company - # -

United Military Mortgage, LLC customer in Arizona
Jul 08, 2015

* Source: CFPB Complaint Database

United Military Mortgage, LLC response to complaint:
Closed with explanation

Consumer disputes how United Military Mortgage, LLC handled their complaint

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