Review and analysis of over 283 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 283 official complaints related to Managing the loan or lease. Out of the 283 consumer complaints against JPMorgan Chase, 23% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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JPMorgan Chase Consumer Loan managing the loan or lease December 12, 2015 - I had an auto loan with chase auto finance that ended up being a total loss on - - - - paid their portion of the loan in - - and I contacted the dealer I purchased the vehicle from to fax the gap paperwork so I can get gap to cover the balance asap. I got in touch with gap and got the process going and never heard another word from chase or gap. I checked my credit in - - and saw I still had a balance on this loan so I sent a letter to chase asap and they responded that the loan was paid in full and closed. spring - I noticed when I went to purchase a vehicle the len... |
JPMorgan Chase Consumer Loan managing the loan or lease managing the loan or lease December 9, 2015 - I had set up an automatic draft payment from my online Chase account to have the amount of $280.00 be deducted from my - - Checking account. The regular monthly loan amount is $270.00. I called Chase customer service the day before the payment was due, and I asked the representative if my account was setup to have an automatic payment drafted on - -. The representative told me that the account was not setup to do such, so I disconnected the call and proceeded to make another payment online of $300.00. I checked my online bank account activity to ensure Chase had taken out the... |
JPMorgan Chase Consumer Loan managing the loan or lease December 6, 2015 - I TOOK OUT A CAR LOAN IN - W/CHASE BANK. FOR A - GMC YUKON. MY GMC WAS DEEMED A TOTAL LOSS BY THE MY INSURANCE CO [ - ] ON -/-/-. MY INS. CO. BY POWER OF ATTORNEY MY INS.CO. REPOSSED MY VEHICLE ON /OR BETWEEN -/-/- & -/-/-. AT THE TIME MY INS. CO PAID FOR A RENTAL VEHICLE & SOON AFTER SENT ME A CHECK FOR THE BALANCE OF THE EQUITY AND AT THE SAME TIME SENT CHASE BANK THE BALANCE OWED ON THE LOAN. TILL THIS DAY CHASE PLACED A NEGATIVE REPORT WITH THE CREDIT BUREAU [ S ]. SAYING THAT I STILL OWED THEM MONEY. I 'VE TRIED IN WRITING, BY PHONE SEVERAL TIMES TO BRING THIS MATT... |
JPMorgan Chase Consumer Loan managing the loan or lease managing the loan or lease November 24, 2015 - JPMORGAN CHASE is reporting my auto loan erroneously to credit bureaus. They are reporting a Ch. - bankruptcy when this is not true. I paid a $10000.00 downpayment and paid off the loan early. This account was not in any bankruptcy. I contacted Chase Auto and my account has been archived as it was paid off years ago. They refused to verify the information and did not have any data or payment history of my loan. This loan had - late payments. I paid additional to the principal until payoff. I have complained about this issue on numerous occasions but this has not been corrected to dat... |
JPMorgan Chase Consumer Loan managing the loan or lease managing the loan or lease October 25, 2015 - I have a judgement showing from Chase card - - - - for $3000.00 the reference number is -. This money was collected through wage garnishment -/-/2012. It is still showing on the credit report, but is not showing that it has been paid. The balance was paid in full by wage garnishment. ... |
JPMorgan Chase Consumer loan managing the loan or lease October 12, 2015 - Chase Finance is charging a $10.00 return payment '' fee for not being able to process an automatic paymentThis fee was assessed AFTER Chase had already been notified that my account had been closed and to cancel automatic payments. Chase had also already deposited checks I sent for paymentIt is clear that Chase is blatantly charging consumers fees for NO reason. ... |
JPMorgan Chase Consumer loan managing the loan or lease September 21, 2015 - I took out a HELOC loan against my primary residence in addition to the mortgage that was already in place. After going through some financial difficulties, I called the lender to have the loan adjusted. Instead of adjusting the loan to reflect the current value of the property, the lender took 6 months and added over $ 6K in fees with no rhyme or reason. After listing the property for sale, I contacted the lender again to request a short sale. The lender buried me with paperwork saying that this was part of the process. After completing the paperwork numerous times, I received no response. Ev... |
JPMorgan Chase Consumer loan managing the loan or lease September 16, 2015 - I have - hard inquiries on my credit report. For both companies, I did n't apply for credit with them. These are the companies : -, T- - ( - ) - -, T- - ( - ) - ... |
JPMorgan Chase Consumer loan managing the loan or lease September 15, 2015 - I have an auto loan with -. I mailed in my monthly payment to - via a -. I found that my payment was not posted to my auto loan account and I called - and they said the - was cashed. I requested the copy of who cashed the - and the back of the - indicated it was cashed by JP Morgan Chase. I do not have an account with JP Morgan Chase and I have no idea how they got ahold of the - made out specifically to -; and why did they cash this - that was not made payable to JP Morgan Chase? I called JP Morgan Chase and they told me that they did not cash the -, but I h... |
JPMorgan Chase Consumer loan managing the loan or lease July 20, 2015 - Chase Auto Finance assessed a - late fee on my account that was 21 days past due. The total balance left on the account is - and I believe this is excessive as most creditors will charge at the most - as a late fee. The excuse I got from the creditor is that we already gave you an adjustment last month and the system will not allow it ''. I believe they are trying to make up for all the other adjustments they gave during the course of my 72 month loan. ... |
JPMorgan Chase Consumer loan managing the loan or lease June 25, 2015 - In - of 2015 I called JP Morgan Chase Auto Finance to make a payment on my car loan. When the representative answered the phone she informed that that my payment was not due until - -, 2015. This was not correct as my payments are due each and every month on the - of the month as it has been since I took the loan out when I purchased the car. Furthermore, the amount that I was told was due was more than my normal payment as agreed to. When I inquired with the representative as to why I was told that it was because I had paid late. This statement did not make sense as because I have... |
JPMorgan Chase Consumer loan managing the loan or lease June 24, 2015 - I bought a used car from a private party, giving him $3900.00 in cash ( no checks involved ) for payment in full on Tuesday -. I got my cash from - - -. They had approved a used car loan at 2.5 %, but because the seller had a lien on the car with JP MORGAN CHASE BANK NA, - - -, - -, T-., I had tp take out a personal loan at 9.25 % until I got a clear title. Then they would convert the personal loan to the 2.5 % used car loan. The seller and I went to the local Chase Bank branch on the same day. We had the managercompute to the penny how much the seller had to give ... |
JPMorgan Chase Consumer loan managing the loan or lease May 28, 2015 - My vehicle a - Dodge Dart was totaled on -/-/2015. The - insure paid - on -/-/2015 and my Gap insurance paid a total of $5800.00. I should of gotten back $680.00 from Chase bank. Instead the a reporting on my credit report me as being delinquent -. I never got a final bill or itemization even after I requested one several times. ... |
JPMorgan Chase Consumer loan managing the loan or lease April 28, 2015 - I had a credit card from Chase Bank USA from - until - -. I negotiated a settlement of the balance in - -. As part of the settlement, Chase agreed that there would be no negative information posted on my credit report, and the loan would merely state : Legally paid in full for less than full balance. '' In -, Chase wrongfully placed this item in my credit report as negative ''. I contacted Chase and they agreed that I was correct and they removed the negative '' mention. However, in -, Chase again reported this account as negative ''. ... |
JPMorgan Chase Consumer loan managing the loan or lease April 7, 2015 - Our son purchased a vehicle and had it financed through Chase Bank. Our son - - -, 2015. We contacted Chase Bank in - and sent - Certificate and account information to Chase Bank probate department as instructed. In - we received past due billing notice, again. Again we contacted the customer service department and were assured that it would be taken care of. It is now - and we have received a past due and collection notice from Chase at our '' address. Our son lived at a different location and his loan had that address. Amazing they got our address but not the other info... |