Review and analysis of over 7 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 7 official complaints related to Sale of account. Out of the 7 consumer complaints against Synchrony Financial, 14% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 43% resulted in non-monetary compensation.
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Synchrony Financial Credit card sale of account January 18, 2017 - I purchased several feet of flooring from my local Lowe 's Store, -. -, T- -. I needed a total of - sq. feet ; my local store only had - sq. ft. The remaining - sq. feet was going to be sent to my store within a week. I waited the week and went back to the store only to be told that - of it was sold by the other store and my local store would be ordering more flooring. The - sq. feet was never picked up by me. I noticed right away that the flooring numbers on the box were slightly different. I went back and spoke to - at the time who assured me the flooring was the ... |
Synchrony Financial Credit card sale of account January 12, 2017 - I sent them a letter agreeing to a payment offer of $110.00. On -/-/-, I received a letter saying they have sold the debt on -/-/- to a collection agency named " - - - ''. To top of it all, the debt has been sold for $400.00, which is almost 4 times their initial offer. This is the second time they sell this debt to agencies that have shown patterns of violating FCDPA rules. I need a clear answer as to how to settle this debt based on their initial offer.... |
Synchrony Financial Credit card sale of account January 11, 2017 - On -/-/-16 I shopped at an - store wherein I had a large purchase. During the checkout process, the cashier said that if I applied for a store credit card, I would save 15 % off my transaction and I really should do it based on how much money I was spending. I said " No thank you, my husband will kill me if I opened a credit card, I will pass. '' The cashier said that I had the option to fill out the application but I do not have to submit it. This obviously sounded too good to be true but she ensured that she would n't be submitting any app since I declined and I would be using my car... |
Synchrony Financial Credit card sale of account September 3, 2016 - - - sold Citgo gas cards to Synchrony Bank and did not forward the payments received. I have had my bank forward proof of payment several times and have spoken to - and SYNCHRONY BANK but it is still not resolved! I have been charged late payments and interest. From - BILL PAY. -/-/16 $40.00 -/-/16 Delivered Electronic Payment -/-/16 $27.00 -/-/16 Delivered " " -/-/16 $55.00 -/-/16 Delivered Electronic Payment... |
Synchrony Financial Credit card sale of account May 7, 2016 - My BP credit card account changed servicers to Synchrony Bank ( SB ) in -, -, and a series of problems began with SB overhanging, adding unnecessary fees, etc. SB refused to resolve any of the issues, so I quit paying on the account, in -, -. SB only continued to add extra fees and changes, pushing the account over the credit limit of $1000.00, which continued month after month. I complained that these tactics by SB were in violation of consumer protection laws, such as the Indiana Deceptive Consumer Sales ACT ( DCSA ) ; which carries a civil penalty of over $1000.00 per violat... |
Synchrony Financial Credit card sale of account March 11, 2016 - - -, - Synchrony Bank Payment Research Department I had a - - Credit Card through your bank. The card was transferred to - -/-/-. I got a new card but I did not change the Account Number on my online banking. As a result I sent two payments to Synchrony Bank. These payments should have gone to my new - - - account. I have had a great deal of trouble communicating with Synchrony Bank and would really appreciate some help with this issue. I made two electronic payments. $140.00 on - -, - $81.00 on - -, - I used my - - Account # - ... |
Synchrony Financial Credit card sale of account February 11, 2016 - SYNCHRONY BANK COMPLAINT I had a - card serviced by Synchrony Bank. The servicing was then transferred to - -. I inadvertantly sent $4300.00 to Synchrony Bank on - -. They received and cashed my check instead of forwarding the payment to the new -, - -. I have called Synchrony Bank multiple times spending hours on the phone to no avail. I faxed a DISPUTE to them as per their request. I sent another copy via Certified Mail. I have never heard back from any of those DISPUTES. I called today and they can not anything in " their system '' connected to my name nor my payme... |