Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Sale of account Texas

I purchased several feet of flooring from my local Lowe 's Store, -. -, T- -. I needed a total of - sq. feet ; my local store only had - sq. ft. The remaining - sq. feet was going to be sent to my store within a week. I waited the week and went back to the store only to be told that - of it was sold by the other store and my local store would be ordering more flooring. The - sq. feet was never picked up by me. I noticed right away that the flooring numbers on the box were slightly different. I went back and spoke to - at the time who assured me the flooring was the same color/same dialogue. A sales associate by the name of - was nearby and heard the conversation. - assured me several times that it was the same shade. After a few weeks I had the floor installed, around - sq. ft. The shades do not match. I currently have - different shades in - room.