Review and analysis of over 69 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 69 official complaints related to Other fee. Out of the 69 consumer complaints against U.S. Bancorp, 16% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 99% were processed in a timely manner. 29% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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U.S. Bancorp Credit card other fee October 9, 2016 - When I signed up for the credit card I did so under a promotion that would waive the yearly fee as long as there was an open checking/saving account. I then opened a checking and savings account with them and transferred everything over. All was fine until my one year mark when they charged me a yearly fee. When I contacted them the first representative told me that there was no such thing ( the promotion ). I told them that i would not make this up and if they are unaware of it then they need to find someone who does. When I finally spoke to a supervisor ( 30 min hold ), they told me that yes... |
U.S. Bancorp Credit card other fee August 28, 2016 - I was accessed annual fees on an inctive USBank credit card. I had - and was in - for 3 months when they were sending the notices. But USBank was sending the statements to the wrong address and have my wrong mailing address and name. They reported 30 and 60 day late payment to the credit reporting agencies which has harmed my credit. I have followed all procedures to have the negative information removed from my credit report and USBank is refusing. this was all over a annual fee on a credit card I did n't activate.... |
U.S. Bancorp Credit card other fee August 19, 2016 - I paid off our U. S. Bank Business Edge Cash Rewards Card on - -, -, and we quit using that card. I often leave credit card accounts open even though I no longer intend to use them, as many people do. In - -, I realized that I had received - statements ( from -/-/- and -/-/- ) for this card showing that I have a balance and that my old automatic payment had paid the minimum payments. I then realized that U. S. Bank had charged me an annual fee of $25.00 per cardholders on the account, totaling $50.00 for my husband and myself. Since my auto payments only... |
U.S. Bancorp Credit card other fee August 3, 2016 - US Bank decided to significantly change the benefits of their - - card while I was out of the country. At the same time my annual fee was due and autopayed. I called in and was told by a customer service representative that because of the benefits change I could cancel my card and get a refund for the annual fee that was paid. I waited a few months but I never received a refund. I then called back and spoke to them again and they said they would look into it, but they denied my request. I was also told by the customer service representative that they would be eliminating the anniversar... |
U.S. Bancorp Credit card other fee June 8, 2016 - I have held a credit card with US Bank since approximately 2004. When I opened the account, it was a - - rewards card. When - - became - -, my card became a " - '' card. This card has an annual fee of $45.00. I want to convert the card into some US Bank card that does not have an annual fee. US Bank phone customer first told me I would have to go into a branch- the closest is 1.5 hours from where I live. I called the branch, they looked into it and told me there is no way to convert this card to something without an annual fee. I have to either pay the fee every year for... |
U.S. Bancorp Credit card other fee June 2, 2016 - Purchased trip insurance from - -. The site allows you to enter your home country so it is clear that it is a worldwide organization, but I purchased the policy in US dollars and the policy is a US policy, " - '' underwritten by -, a US company. My credit card company US Bank charged me a foreign transaction fee for a US dollar transaction because the parent company is located in -, -. If I 'd know that I would be charged this fee, I would have used a different card that charges no foreign transaction fees, rather than earning miles on my usual credit card. Online reports say... |
U.S. Bancorp Credit card other fee April 11, 2016 - been a customer for years. had a tenant default on a lease and have med ical bills so i paid my bill less - dollars this bank charges - dollar minimum interest which is nuts. it means i will use it minimally. i hate the greed reflected when i am told interest is valid i did not ask that i asked for it back. my business is valid and now can not conitnue. other banks give me money off my bill for loyalty this one wants - dollars of interest despite my good status so i can not use it again. i await the refund. you need to spend mess time with scripts and ore getting to know customers. th... |
U.S. Bancorp Credit card other fee March 28, 2016 - The credit card charged an annual fee and reported me 30 days late on the bureau they never notified me in writing or otherwise. The account had a - balance. I never been late with them. My credit report was affected over a fee they charge and never notified me. Is this legal can the y affect my credit over a fee they charge. ... |
U.S. Bancorp Credit card other fee March 23, 2016 - We had a US Bank credit card account that had been open since -. It was a card we seldom used and kept it for a back up card and the tenure to improve our credit score. Sometime around - - the annual fee became due. We did not receive a billing notice and was unaware it was due. US Bank maintains we were notified. Around - - I did receive an e-mail with the notification about the past due amount. I called the number to clear it up and was told the account was up to approximately $120.00 after US Bank added late charges for three months. Thinking this was just a misunderstandin... |
U.S. Bancorp Credit card other fee January 20, 2016 - I purchased from a merchant online. The transaction went through -, was entirely in - $ and was charged in dollars to my credit card by -. The credit card company charged me a foreign transaction fee because the merchant was - - based. There was no way for me to know - or warning - that this was liable to a foreign transaction fee. Using the merchants - site, paying in dollars, and through my - - account makes this deceptive. ... |
U.S. Bancorp Credit card other fee January 20, 2016 - I called - - at a - number to purchase airline tickets for travel to -. I was charged a foreign transaction fee by the credit card company. I purchased tickets from a - branch in - Dollars. How can I be charged a fee by the credit card company? I have purchased airline tickets this way before and have n't been charged a fee. Please advise. ... |
U.S. Bancorp Credit card other fee December 3, 2015 - - credit cards that I paid off in full sent me a bill for interest after I paid off the balance. I called both companies and both of them just simply reversed the charge ( much to easily, in my opinion ). While that is all well and good, I ca n't help but wonder, how many people just pay that bill? It seems to me that this is somehow fraudulent or at the least a very sneaky way of getting money from unsuspecting consumers. ... |
U.S. Bancorp Credit card other fee October 9, 2015 - - - - a Westamerica Bank loan officer - after he got me a credit card from Westamerica Bank. Then he insisted that I better fix damages to his home before he gets home from work or he was going to beat me some more. Out of fear I fixed the apartment on credit, but now the doctor says I ca n't work for - months. How am I suppose to pay for this I do n't know what to do. ... |
U.S. Bancorp Credit card other fee June 20, 2015 - My - - - - - - credit card recently had a large change in terms after having paid the annual fee. After I found out about it, I called in to complain and was told that the card could be closed, but no annual fee would be refunded since it had been more than - days since it was charged, but that as an apology, they would give me - points, which is not even close to the value of the fee. I recently found out that the representative who spoke to me was either misinformed or lying, and that due to the drastic change in benefits, - was indeed issuing refunds of the annual... |
U.S. Bancorp Credit card other fee May 3, 2015 - I have signed up for US bank Business Visa for - - which as their main benefit offered - night free on all awards. The fee is $65.00. I would like the refund of my fee, because they discontinued this benefit. US bank refuses for unknown reason. ... |
U.S. Bancorp Credit card other fee May 1, 2015 - I applied for - - visa card issued by US Bank 2 months ago. The reason that I like this card is it provides bonus award night exclusively for card members ''. After opening of my account, I paid $75.00 annual fee. And in the card member benefit document it says '' enjoy all these benefits after paying $75.00 annual fee ''. But just after a few days, US Bank emailed that they cancelled that bonus award night '' benefit! US Bank charges the same amount money for less card member benefit, that is how they make profits! They mislead customers to waste - hard pull and apply for this ... |
U.S. Bancorp Credit card other fee April 29, 2015 - I applied for the - - Visa from US Bank on - -, 2015. Prior to receiving my card in the mail I received an email from stating that the major benefit of the card ( a bonus award night ) would be going away. When I called US bank to see if they would waive the annual fee they said it was out of their control because - - was the one who made the change. I feel like this is a bait-and-switch tactic due to the fact that US Bank is still advertising the bonus award night as a benefit E-CLUSIVE to card members. ... |
U.S. Bancorp Credit card other fee April 20, 2015 - Hey there, I have - Premier Rewards Visa Signature card which has $75.00 annual fee. I am paying for the annual fee because I like - of the benefits called bonus award night '' which you pay the points of - night for -. However, they suddenly announces recently that that benefit will be removed soon. The agreement we signed up for CLEARLY SAYS GET THAT - free night AFTER PAYING THE $75.00 FEE. They dont live up to their terms & conditions and annual fee should be refunded. ... |
U.S. Bancorp Credit card other fee April 7, 2015 - I accepted a fixed percentage offer until paid in full for a balance transfer from US Bank ; a few months later I received a communication advising an annual fee ( $40.00 ) would becharged starting - -, stipulating the option of paying your bill in full. If I had themoney I would n't have accepted their offer in the - place. Upon being charged, I calledsaying I did n't feel I should be charged an annual fee as I did not use their card forpurchases but paying off a balance transfer. I got no satisfaction by phoning the next yearas well. - of last year I wrote the same objection on... |