U.S. Bancorp Credit card department,
I applied for - - visa card issued by US Bank 2 months ago. The reason that I like this card is it provides bonus award night exclusively for card members ''. After opening of my account, I paid $75.00 annual fee. And in the card member benefit document it says '' enjoy all these benefits after paying $75.00 annual fee ''. But just after a few days, US Bank emailed that they cancelled that bonus award night '' benefit! US Bank charges the same amount money for less card member benefit, that is how they make profits! They mislead customers to waste - hard pull and apply for this credit card, and suddenly cancel card member benefit to make this credit card useless and I would have not applied for it if I knew it at the beginning!
U.S. Bancorp customer in California
May 01, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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